T.R | Title | User | Personal Name | Date | Lines |
---|
6592.1 | Check if you used JA1. | SSDEVO::KOWALL | StorageWorks Engineering Support | Thu Apr 17 1997 17:08 | 13 |
|
Oh Boy a new product.
What the problem looks like to me is that you have plug the BN21H-01
into JB1 on the personality module instead of JA1 and therefor have not
terminated the beginning of the bus. Adding drives 0 2 4 6 is at the the second
half of the bus. The more drives you add the worse the termination problem.
Probably why 1 drive works.
If thats not it I have another idea for later.
Regards
John Kowall
|
6592.2 | Also try SSDEVO::HSD05_PRODUCT | SEDSWS::SIAREY | | Fri Apr 18 1997 03:47 | 168 |
| Chris,
Probably not relevent to your current issues, but just incase you have
not seen it here is a blitz about the VAX4000-108 and DSSI node ids.
Also try SSDEVO::hsd05_product for HSD10 topics.
Regards,
Colin S.
=========================================================================
Copyright (c) Digital Equipment Corporation 1997. All rights reserved.
+---------------------------+TM
| | | | | | | |
| d | i | g | i | t | a | l | TIME DEPENDENT BLITZ
| | | | | | | |
+---------------------------+
BLITZ TITLE: Firmware Update for Vax 4000-108
PRIORITY LEVEL:
DATE:March 26,1997
TD #: 2269
AUTHOR:Heather Kane
DTN:223-4712
EMAIL:[email protected]
DEPARTMENT:RSE
=================================================================
PRODUCT NAMES:Vax 4000 108
PRODUCT FAMILY:
Storage ___
Systems/OS _X_
Networks ___
PC/Peripherals ___
Software Apps. ___
BLITZ TYPE:
Maintenance Tip TIMA::INFO_X_
Service Action Requested ___
IF SERVICE ACTION IS REQUESTED: (Check all that apply.)
Labor Support Required _X_
Material Support Required ___
Estimated time to complete activity (in hours):
Will this require a change in the field's inventory: Yes __X_ No ___
Will an FCO be associated with this advisory? Yes ___ No _X_
DESCRIPTION OF SERVICE ACTIVITY REQUESTED (if applicable):
Firmware needs to be updated from V1.0 to V2.0 on VAX 4000-108
*******************************************************************
PROBLEM STATEMENT:
When trying to install VAX 4000-108's in a DSSI cluster with other
Vax4000-108's or any other clusterable sytem the cluster may not
configure properly and may cause hangs when a second system is booted.
SYMPTOM:
No matter what DSSI ID is set at console, when OVMS boots the ID is
always 7 so there is a conflict.
SOLUTION:
This is caused by OVMS not using the ID configured by the console with
the SET_DSSI ID command. This is caused by a legacy code issue,
whereby OVMS will only use the DSSI ID value if Console firmware
Version is above 2.X.
The firmware needs to be updated to V2.0. The version is available
by copying from :
may21::WRK:[MOPLOAD]kacat_v20_1.sys
UPDATING PROCESS:
The new firmware file needs to be copied to a mop$load area and then
perform the update. Most systems have the firmware enable jumper
(W3) on the CPU modules installed, which allows Firmware updates. If
there is any problem with updating refer to the Vax4000-108 On-line
Service Guide as a reference.
***** On Server System *****
$ MCR NCP
NCP>SET CIRCUIT ISA-0 STATE OFF
NCP>SET CIRCUIT ISA-0 SERVICE ENABLED
NCP>SET CIRCUIT ISA-0 STATE ON
NCP>EXIT
$
$ COPY kacat_v20_1.sys MOM$LOAD:*.*
$
***** On Client System *****
>>>b/100 eza0
(BOOT/R5:100 EZA0)
2..
Bootfile: kacat_v20_1
-EZA0
1..0..
FEPROM update program
---CAUTION---
--- Executing this program will change your current FEPROM ---
Do you want to continue [Y/N] ? : y
Blasting in V2.0-1. The program will take at most several minutes.
DO NOT ATTEMPT TO INTERRUPT PROGRAM EXECUTION
Doing so may result in loss of operable state !!!
+----------------------------------------+
10...9...8...7...6...5...4...3...2...1...0
FEPROM Programming successful
?06 HLT INST
PC = 00008E24
>>>
cycle power
VERIFICATION:
Set DSSI ID on multi-node cluster as required and verify there are
no conflicts.
LARS INFORMATION: (Supplied by MCS)
Attention Service Personnel: Begin the comment field of your LARS
with the word "BLITZ" when you perform an activity associated with a
BLITZ Type "Service Action Requested".
*** DIGITAL INTERNAL USE ONLY ***
|
6592.3 | Parts on the Horizon! | DABEAN::REED | | Fri Apr 18 1997 07:01 | 20 |
| Thanks, but I'm still looking. Re: .1, sorry, John, I'm in "JA1" thanks
to the notes I saved from the LEX Storageworks clinic (the "Mike and
Mike Show".) Also, you'll remember I tried a whole different cable and
a BA350 with no change in the symptoms. I agree that it acts like a
termination problem, and that's one of the reasons I'm so anxious to
get hold of some spares. (I'm thinking of the other end of the bus.)
Reply .2 also duly noted; this is a single-host system with no DSSI
nodes beyond 7 and 0 since all the peripherals are SCSI. The HSD10
hands the disks over to the O/S as "DIA" devices (type HSXX) but really
they are all SCSI, and all on the same bus including the
non-Storageworks internal RZ28D-E which even the Userguide calls the
"hard drive".
Joni in Logistics tells me she has found the three major parts which go
into the HSD10-EB, so by the time you read this it may be fixed. I
hardly dare hope... I'm sure glad the customer isn't earning a living
with this thing yet- those banks have NO sense of humor.
Thanks to all- CR
|
6592.4 | Again | SSDEVO::KOWALL | StorageWorks Engineering Support | Fri Apr 18 1997 10:33 | 15 |
|
Yes, this is more scsi ID rather than node ID problem.
Heres my second thought. This new box has three different SCSI cables.
I'm figuring about 9 feet. The limit for the HSD10 10 feet. Because the
three different section present a different impedance to each other add
some more length..... So my next step to try, if the HSD10 replacement
does not fix this, is to lower the bus speed on the HSD10 SCSI bus from
10MHZ to 7. To do this you it is done on a per drive bases but you
SHOULD do it for each drive on the bus; at least for this test.
Set UNIT (MSCP DEVICE)/sync=7
Regards
John Kowall
|
6592.5 | Well, it ain't the HSD... | FREEBE::REED | | Fri Apr 18 1997 12:11 | 35 |
| Interesting! I'll try it next trip, since the 54-25703-01 HSD which
I finally obtained this morning was no help.
I have other questions. Since I cannot obtain a 17-04440-01 internal
drive daisy-chain cable, and since my problem is unaffected by the
presence or absence of $2$DIA0: (d100), can I eliminate this cable?
I didn't think of this until after I left today. If I can still see the
external SCSI port of the HSD10 when the daisy chain cable is not
present, it will be a simple matter to boot $2$DIA1: and test the
array. (I have tested the system without drive zero, but never without
the daisy-chain cable.)
Is Switch 7 on the HSD switchpack really unused? The spare came in with
Sw 7 and 8 OPEN (up), the HSD10 User Guide shows both down, and the one
in the system is set Sw 7 OPEN, Sw 8 CLOSED. (otherwise the same: DSSI
node 0, SCSI node 7.)
It's a drag hooking up the serial port on this machine to do the
initial setups on a spare HSD. Spares ship with the DSSI port disabled,
and the VAX 4000/108 assumes you'll manage the device in-band. It would
not be such a big deal on a free-standing one, but the rack mount kit
has some accessibility shortcomings. (Not to mention that when the
system is on its side there is a subtle pressure on the front panel
bezel which makes the on/off switch inop or intermittent. I have not
addressed this problem yet; I just push down hard on the left upper
corner of the case and click the switch.)
I've escalated this through CAPE. Help is on the way through official
channels, but don't be shy if you have suggestions.
OH: John, regarding your suggestion in .4-- the cable I used is only a
meter long (BN21H-01), so I don't think that's the problem, although I
will try slowing down the bus on my next visit.
CR
|
6592.6 | | SSDEVO::KOWALL | StorageWorks Engineering Support | Fri Apr 18 1997 14:57 | 25 |
|
I didn't think it was the HSD10 with the errors you are getting.
You are missing a great tool if you are not keeping a terminal tied to the
HSD10 and do a MON DSSI. Also should be showing the SCSI errors.
Internal, external and shelf should add up to about 9 feet I thought.
you have to count EVERY thing.
SW 7 is not used. SW 8 down is to terminate the SCSI bus when the HSD
is at one end of the bus. Not used when its the second HSD in a BA35x for duel
redundant configs. HSD10,s can be on the same or different DSSI bus.
If you can remove the internal cable for a test to shorten the total
length that would be a good idea. Really depends on being able to hook up the
rest.
BTW how are they terminating the DSSI bus at the internal HSD10? Does
the bus come to the bulkhead to terminate?
HSD10's come with the DSSI port turned off so you can set the
configuration first before turning it on. Good thing to do if the new HSD has
some conflicting cluster information in it.
Cheers
John
|
6592.7 | Begins to Look Like a Cable | DABEAN::REED | | Fri Apr 18 1997 15:50 | 27 |
| re: -.1, yes, there is a lit up (=terminator power OK) terminator on the
bulkhead of the 54-24705-01 KFDDA-BB CDAL-to-DSSI adaptor. On the
system end I'm not sure what they use. I get the impression from what
I've read that it is bounded, I.E. permanently terminated, on the
system end. (I could be wrong. I've read a lot, rather quickly.)
I saw a second VT320 on the floor at the site. I'll hook it up on
Monday and do the MON DSSI as John suggested. Logistics found me a
drive cable in the pipeline (two, actually- a 17-04440-01 as in the
machine now and a 17-04442-01 which has the same verbal description
in QRL. If it is shorter, I'll use it.)
The impression I get from the folks at Berkshire Computer (VAR #1; WYLE
is VAR #2) is that the SCSI bus goes from the HSD daughter card via the
single inter-card ribbon cable to one of the Berg connectors on the HSD
mother card, then out to the system-box drives via the 17-04440-01,
back into the HSD mother board, and then finally off the end of the
mother board to the 50-pin HD external connector. In other words,
whether or not there are external drives, the HSD is always at one end
of the SCSI bus. No need to worry about double termination, or the HSD
"seeing" itself at the middle of the bus if there are external drives.
Is this correct? In a single-box configuration, a SCSI terminator would
be required on the external port of the HSD, correct?
Stay tuned- more on Monday.
CR
|
6592.8 | | SSDEVO::KOWALL | StorageWorks Engineering Support | Mon Apr 21 1997 11:17 | 9 |
|
It was hard to follow the cable connections. :-) But the bottom line
is you must terminate only both ends of the bus. If the HSD10 was in the
middle of the bus and the bus was terminated at both ends then you must put SW
8 up to disable termination.
Later
jk
|
6592.9 | My Kingdom for a 17-04440-01 | FREEBE::REED | | Tue Apr 22 1997 07:21 | 39 |
| Since Logistics LOST what was apparently the only 17-04440-01 internal
drive cable in the entire world, I went onsite last night to re-try
some of my earlier troubleshooting, mostly as a sanity check. I tried
disconnecting both ends of the internal drive cable from the HSD10 I/F
card, to see if I could work around this possibly bad ribbon cable. The
HSD10 was able to AUTOCONFIGURE/LOG with only the external SCSI in
place and the Termination switch DOWN (factory default). However,
booting from the external drives was impossible. With the cable OFF at
both ends and Switch 8 UP, the disk subsystem would not even configure
correctly; the HSD saw phantom drives at targets 0 and 6, for example.
I then re-connected the internal drive cable and verified that I had
not corrupted or broken anything. Next I re-tried the full
configuration with Switch 8 UP: no go. Same with drives 0-1-3-5 only
and Switch 8 UP. The switch seems to have to be in the position shown
in the user guide (DOWN) to get anywhere at all. This is good,
actually, since it indicates that the documentation is correct. I also
tried another station on the internal drive cable for the internal
DIA0: no change. Likewise for removing internal Drive 0 from the
configuration entirely and booting from DIA1. It seems I can reproduce
my earlier experiments.
All other considerations aside, I'm not too crazy about the rack mount
kit we developed for this system. It consists of a dedicated shelf on a
pair of slides, and works great except that tolerance pileup in the
system enclosure results in downward pressure on the front panel bezel
when the system is on the shelf. The mechanical portion of the power
switch is in the bezel, and no longer engages the "real" switch
correctly when the system is fully engaged in the shelf. You have to
apply considerable downward force on the metal portion of the cabinet
to get the switch to sequence on and off. (The whole system case is
kind of willowy. Every time I remove the cover it seems I have to
reseat the memory SIMM carrier in the backplane due to flexing in the
sheet metal enclosure. Bodes ill for the long term.)
So here I am, thumb inserted, still waiting for a 17-04440-01 drive
cable. My manager has authorized the swapping of the system, but of
course there are none out there. More later-
CR
|
6592.10 | It Wasn't the Cable | FREEBE::REED | | Fri Apr 25 1997 07:21 | 38 |
| Well, Support Engineer Dave Yatkola and I spent the day on site
refining and verifying my diagnosis. A more accurate problem
statement would be: the system will work with the internal RZ28
plus up to three even numbered Storageworks drives OR up to three
odd numbered storageworks drives OR SOME combinations of even/odd
drives. 1-2-4 is no go, but 2-3-4 and 1-3-4 seem stable. We retried
all the hardware configurations I had done solo, and we had the
long-awaited 17-04440-01 internal SCSI cable plus a KFDDA. I had high
hopes for the cable and none for the KFDDA, and neither had any effect
on the problem.
Dave suggested we use the spare RZ28D-E as "DIA1" inside the cabinet
and 2-3-4 in the BA Box; this config tested OK, giving more and more
weight to the bus length/termination scenario. Our theory is that this
box may not have been thoroughly tested with high-performance SCSI
options outside the cabinet, since the planners provided for up to
five RZ drives inside the system box.
The customer is not ready to accept that his BA356 is "full" with only
three drives in it, so we may try a further workaround: a DWZZx pair
between the HSD10 and the BA Box to stop the bus length count as seen
by the HSD10 at the near-side DWZZx. I have to see if this is supported
downstream from an HSD10. I have seen warnings about bus length on the
SCSI side of the HSD, and I imagine this new type may be similarly
sensitive, especially since the cable characteristics change several
times, from etch to ribbon to etch through connectors, then through
more connectors to the outside world and BN21H-xx, BAxxx, etc.
More later. Drawings for John Kowall as soon as I can XEROX the
customer's User Guide.
*The User Guide DOES mention external connections to the bus in
question, but not as to type, and arrays are not mentioned
specifically. (This is just a caption to a picture in the Options
and Add-Ons chapter.)
cr
|
6592.11 | my thoughts.... | SUBSYS::VIDIOT::PATENAUDE | Ask your boss for ARRAY's... | Fri Apr 25 1997 09:40 | 21 |
|
I've not been following this note so I had to go back and review a few things..
1. Don't mess with the internal KFDDA -> HSD cables or DSSI settings, you have a
back-end SCSI problem, not a DSSI problem. DSSI is packet protocol and if you
had a cable problem it ould NOT show the symptom you see.
2. If you have a 1 meter external cable, the BA356 is .9m then you better look
close at the internal shelf cable length, if it's longer than 1.1M you loose. As
John said, the even numbers are closer to the end of the bus and a
length/termination issue usually shows up as "devices on the end of the bus
having problems".
3. I see you've swapped a lot of parts and spent a lot of time and now are
talking system swaps. Have you ever thought of just escalating a case through
proper channels to the 4000 folk???? The folk in PKO are VERY good at what they
do and KNOW this system in and out and also know IF what you are doing is ever
qualified. If it ain't qualified and/or supported you are wasting a LOT of
company resources.
roger.
|
6592.12 | "Roger that" Roger! | PCBUOA::WHITEC | Parrot_Trooper | Mon Apr 28 1997 10:09 | 7 |
|
Your thinking is pretty RADICAL Roger!!! ;^)
Keep up th egood work/thoughts.
Chet
|
6592.13 | | SSDEVO::KOWALL | StorageWorks Engineering Support | Mon Apr 28 1997 12:33 | 10 |
|
After looking at a rough drawing in this system my guess is that you
can not have both SCSI buses operating at the same time. Either Or. I think is
is a termination problem with the design, but I'd have to see a print of this
NEW mother board that allows adding an additional external SCSI bus to its
internal LOOP.
The 54-24703 is not up on any system for me to get the prints yet.
Later
John
|
6592.14 | A (late) Update | FREEBE::REED | | Mon Apr 28 1997 14:16 | 32 |
| Referring to .11 from Roger, YES, we are very close to the ragged edge
on SCSI bus length. We've known this all along, and have been poring
over the documentation to find some evidence that this configuration is
unsupported, but to date with no success. The 17-04440-01 8-drop SCSI Cable
inside the system box is 2 feet, 10 inches long- too close to call. Perhaps
the combination of cable types and different connectors within the bus is
the problem. I always thought that the SCSI bus length restrictions
were "worst-case", but maybe we've discovered an even WORSE case.
I have been corresponding off-line with John Kowall about this problem
and putting out other little fires as well, so my apologies for not
updating this Notesfile. We did take the IPMT route effective Friday, so
we now have spun off a separate issue: what the company will do to help
prevent this configuration from zapping someone else, as opposed to
what the local FE can do to fix the current customer. Ernie Lyford, who
is the Technical Manager (correct title?) for the 4000-108, was the one
who told us to start the IPMT process. (This is the first one I've been
involved with.) He also suggested what sounds like the most elegant fix
for the current problem: another HSD10-AA for the top shelf of the BA356
and a DSSI cable to connect it to the KFDDA in the system cabinet. Then we'd
terminate the SCSI bus which used to go to the BA356 Personality Card.
The personality card would stay in the BA356, with no connections, if I
understand the HSD10 User Guide correctly. The 8-bit pers card would
serve to terminate the end of the new SCSI, while the active
termination on the HSD10-AA would take care of the beginning.
As an aside, the KFDDA in the system came with no terminating resistor
SIP's, and a DSSI terminator in its external connector. Is this a
choice, or a requirement? The spare KFDDA I obtained had three terminating
resistors installed, and I was wondering when they might be used.
CR
|
6592.15 | Good boy Chris. | SUBSYS::VIDIOT::PATENAUDE | Ask your boss for ARRAY's... | Mon Apr 28 1997 16:01 | 5 |
|
Now your on the right track. Ernie is the man for that system. I did not want to
point him out directly, but as you did,,,,,
|
6592.16 | Separate HSD for BA356 = OK! | DABEAN::REED | | Tue Apr 29 1997 17:32 | 50 |
| REFERENCE 6592.14: it seems that the terminators on the KFDDA module are
necessary, and the system should have been shipped that way. I'll
confirm tomorrow, but I'm seeing DSSI bus inits when I run the "MONITOR
DSSI" utility from the serial port of the HSD10. They occur from 30 sec
to 2 minutes apart while a backup is running. I hadn't noticed it
before, because system error logger/ SHO ERR are both quiet.
Other info gathered today: I installed an HSD10-AA in slot 0 of the
BA356 and cabled it up to the DSSI port on the back of the KFDDA. Then
I terminated the external (SCSI) port on the internal HSD10-EB and
created some disks and mapped them to "DIA2" through "DIA5". I deleted
the old same-numbered units on the HSD10-EB. The new
HSD10 was renamed "HSD11" and switches were set for DSSI Node 1. SET
PORT 0 /ENABLE and away we go. Remember, 2 drives are internal and
connected to the old HSD10-EB, while I had 4 in the Stgwks box now
connected via the external port of the existing KFDDA. As mentioned
above, the KFDDA was unterminated because it came that way. I also had
a DSSI terminator on the unused leg of the HSD10-AA's tri-link. Everything
worked fine! 12 minutes per BACKUP/IMAGE, with no difference between
internal-to-internal, internal-to-external, or all external. So there
is a viable configuration to give/sell to the customer, expandable both
within and outside the system box. HOWEVER: since I did not have a
narrow terminator for the backplane of the BA356, I had to use the
8-Bit Personality Card with no cable connections, and in this
configuration I got fault lights (but no other symptoms) on all four
external drives. This is with both SHELF_OK jumpers OFF. I could make
the fault lights go out by installing a SCSI terminator on JA1 (the
input side) of the Personality Card. Whether it still functioned this
way I don't know, because I needed the terminator on the external port
of the HSD10-EB for any tests under VMS. Maybe tomorrow.
The HSD MONITOR DSSI Utility shows some peculiarities. It put up
statistics on DSSI nodes which were not configured, and vice versa.
I saw numbers on Node 6 when I had Nodes 0,1, and 7 on the bus- maybe
this has something to do with the spare HSD10-AA having firmware rev
B259 versus the current B475 as in the HSD10-EB. After coming back to
the office, I conducted some tests with a VT terminal and an empty
BA350 just to make sure the HSD switch pack settings were correctly
documented. They were, at least according to the User Guide packed with
the spare HSD10.
I'll go through the Web tonight and see if I can find the source for
the B475 firmware. I want to update the spare anyway,since I've never
done one. We found B259 all over the place this afternoon but couldn't
find the pointer to B475.
More science tomorrow if my pager stays quiet. Dave Yatkola is busy
elsewhere.
However,
|
6592.17 | And more to come | SSDEVO::KOWALL | StorageWorks Engineering Support | Wed Apr 30 1997 17:53 | 83 |
| On going Saga
****
You did not say who is issuing the bus resets. If it is the host then that
number of resets during backup is OK. You should not be seeing any resets
issued by the HSD10 as normal.
******
REFERENCE 6592.14: it seems that the terminators on the KFDDA module are
necessary, and the system should have been shipped that way. I'll
confirm tomorrow, but I'm seeing DSSI bus inits when I run the "MONITOR
DSSI" utility from the serial port of the HSD10. They occur from 30 sec
to 2 minutes apart while a backup is running. I hadn't noticed it
before, because system error logger/ SHO ERR are both quiet.
*******
The DSSI terminator on the unused leg of the HSD10-AA's tri-link is correct.
This is the end of the DSSI bus.
I have a note in the HSD05/10 notes file that explains the HSD10-AA fault
lights. Basically the fault light on a HSD10 are meaningless. And the customer
needs to buy the terminator if he can't stand to see them lit.
By putting the terminator in JA1 you have double terminated the SCSI bus
input. Not recommended. The correct terminator goes at the end of the bus JB1
to short the leds to ground.
*****************
Other info gathered today: I installed an HSD10-AA in slot 0 of the
BA356 and cabled it up to the DSSI port on the back of the KFDDA. Then
I terminated the external (SCSI) port on the internal HSD10-EB and
created some disks and mapped them to "DIA2" through "DIA5". I deleted
the old same-numbered units on the HSD10-EB. The new
HSD10 was renamed "HSD11" and switches were set for DSSI Node 1. SET
PORT 0 /ENABLE and away we go. Remember, 2 drives are internal and
connected to the old HSD10-EB, while I had 4 in the Stgwks box now
connected via the external port of the existing KFDDA. As mentioned
above, the KFDDA was unterminated because it came that way. I also had
a DSSI terminator on the unused leg of the HSD10-AA's tri-link. Everything
worked fine! 12 minutes per BACKUP/IMAGE, with no difference between
internal-to-internal, internal-to-external, or all external. So there
is a viable configuration to give/sell to the customer, expandable both
within and outside the system box. HOWEVER: since I did not have a
narrow terminator for the backplane of the BA356, I had to use the
8-Bit Personality Card with no cable connections, and in this
configuration I got fault lights (but no other symptoms) on all four
external drives. This is with both SHELF_OK jumpers OFF. I could make
the fault lights go out by installing a SCSI terminator on JA1 (the
input side) of the Personality Card. Whether it still functioned this
way I don't know, because I needed the terminator on the external port
of the HSD10-EB for any tests under VMS. Maybe tomorrow.
***************
No HSD10s do not see information from another strange host just because of the
two different software revs. The software revs only have to be the same if
you are running duel redundant. I would suspect a bus problem if the HSD10 is
seeing data from a port that does not exist.
***************
The HSD MONITOR DSSI Utility shows some peculiarities. It put up
statistics on DSSI nodes which were not configured, and vice versa.
I saw numbers on Node 6 when I had Nodes 0,1, and 7 on the bus- maybe
this has something to do with the spare HSD10-AA having firmware rev
B259 versus the current B475 as in the HSD10-EB. After coming back to
the office, I conducted some tests with a VT terminal and an empty
BA350 just to make sure the HSD switch pack settings were correctly
documented. They were, at least according to the User Guide packed with
the spare HSD10.
*************
Upgrade software for customers who want to upgrade because they would like to
use RAID 1 must ordered the upgrade from SSB. Its free. For this site you
don't really need the upgrade for what you are doing. Don't waste you time
upgrading for the troubleshooting you are now doing. the two HSD will work
fine together.
Regards
John Kowall
************
I'll go through the Web tonight and see if I can find the source for
the B475 firmware. I want to update the spare anyway,since I've never
done one. We found B259 all over the place this afternoon but couldn't
find the pointer to B475.
|
6592.18 | More Answers, Fewer Questions | DABEAN::REED | | Thu May 01 1997 07:29 | 46 |
| With reference to the last few replies:
__ I learned yesterday that by adding Single-Inline-Package terminator
resistors to the KFDDA I made the HSD-initiated DSSI Bus Resets go
away. The 60 or 70 per hour HOST-initiated resets were worrying me a
little until John's previous reply.
__ The continuous fault lights are on the DRIVES in the BA356. The
HSD's show normal on/blink green LED's. My previous statement that
adding a SCSI terminator to JA1 of the 8-bit Pers Card was a lie. The
lights went out for me once but I haven't been able to duplicate the
condition. (Perhaps if I had a proper 8-Bit backplane terminator for
the BA356... our "shop dog" BA356 uses an 8-bit personality card for
I/O, so it has no terminator either.) I have tried all combinations of
SHELF_OK jumpers at the 4-pin field near Slot 1 on the backplane. How
do these work with/against the jumpers on the cabinet jumper module at
Slot 5? I forgot to check them when I was there.
__ MONITOR DSSI on the HSD10s' serial ports still shows a flurry of
activity on Node 6 (successful TX's and RX's) during bootup. At the
halt prompt, the VAX shows DSSI Nodes at *6*, 0, and 1. By zeroing the
counters on the HSD10 MONITOR Utility, I was able to determine that
there was never any activity on the phony "Node 6" after bootup. I
suspect that the SYSTEM console firmware, which is NOT up to rev, is
messing with the imbedded DSSI controller's Node number during init
time. I am no longer worried about this, having verified that both
HSD10 Monitors agree with each other (interestingly, they don't see
their own TX's and RX's but the numbers match up with the counts on the
other HSD. Each node's "perception" of system DSSI adapter activity is
with reference to itself, not global. This is my inference.)
All further concerns for this customer are administrative: i.e., who
buys what additional hardware for him to make a stable system with the
growth potential he needs.
If only I can make those Drive fault lights go out... I'll get a narrow
terminator for the BA356 and await the decisions from the IPMT process
and various customer reps and managers before I go back there to do the
final visit. (you STILL have to pull the system box out on its shelf
and squash the enclosure with one hand while pressing the ON/OFF switch
to get it to cycle, and the Memory SIMM carrier STILL works out of its
seat every time you take the top/right side cover off. I'm not too
crazy about this system enclosure.)
Thanks to all who supplied info on this matter! I'll do one final
wrap-up on it when it is resolved administratively.
|
6592.19 | LEDS :-( | SSDEVO::KOWALL | StorageWorks Engineering Support | Thu May 01 1997 09:31 | 12 |
| Chris....
You missed what I said about the fault lights yesterday completely.
Engineering knowns the fault lights are intermittent with the HSD10-AA
There is no control over the LED's. Putting a terminator on the rear of
the BA356 will not short the fault but to ground. Putting the correct
terminator at JB1 as explained in a note in the HSD05/10 notes file will
short the false signal to ground that is generated by the powering up of
the shelf. Once again forget the fault leds and fix what you can to fix.
Regards
John
|
6592.20 | | HOUNDD::BASSETT | Bill | Thu May 01 1997 12:21 | 14 |
| re: last few....
HUH? - putting an 8-bit teminator (BA35X-MB) on the back of your BA356
won't do ANYTHING to the fault bus lines that the BA35X-MG personality
card isn't doing. It will ground your upper 8 data lines and parity,
that's it. (and if you have wide drives on the bus, you'll disable
these drives!) Do what John suggests to eliminate the noise.
Shelf_OK is NOT linked on the backplane to Fault_Bus. The jumper (2x2)
header simply lets you pick the routing of the shelf_OK signal either
to the personality card or slot 0 (or to both when 2 jumpers are used.)
Fault_bus is routed directly to all slots and the personality card slot.
Bill
|
6592.21 | Use tape | SSDEVO::KOWALL | StorageWorks Engineering Support | Thu May 01 1997 14:46 | 8 |
| BILL,
You have to remove the shelf OK jumper AS Chris did so that to don't
ground the signal in the power supply and turn off its power supply OK LED.
So JUST put some dam green tape over the Amber LED and forget it. :-)
John
|
6592.22 | | HOUNDD::BASSETT | Bill | Thu May 01 1997 17:40 | 10 |
| John,
So the terminator you are using to fix the fault light is a "normal"
scsi terminator - as in it grounds ALL non-signal, non-control lines?
So since Fault_bus and Shelf_OK are not part of the SCSI-2 spec as
signal or control lines, they are grounded?
I take it the HSD10 does not support Shelf_OK?
Bill
|
6592.23 | | SUBSYS::VIDIOT::PATENAUDE | Ask your boss for ARRAY's... | Fri May 02 1997 00:46 | 7 |
|
Sounds like a good use for the grey part number sstickers on the front
bezel. Strip them off the left and stick them over the right and over
the fault light. ;^)
roger.
|
6592.24 | Lights OUT | DABEAN::REED | | Fri May 02 1997 07:38 | 7 |
| With a pointer from John Kowall, I found the answer to this last
remaining problem with the "elegant" solution for my customer.
SSDEVO::HSD05_PRODUCT Note 201.x describes my problem and its solution.
I am ordering a 12-44025-01 8-bit terminator to put on JB1 of the
Narrow Personality Module. Now I have enough stuff in my loan file to
cover ANY possible solution agreed upon by CUS/VAR/DEC managers.
CR
|
6592.25 | Stock=0 | DABEAN::REED | | Fri May 02 1997 07:42 | 2 |
| "None out there" per local Logistics Coordinator; went ahead
and ordered it anyway. Hope it's not a Virtual Part.
|
6592.26 | Waiting for parts | SSDEVO::KOWALL | StorageWorks Engineering Support | Fri May 02 1997 11:30 | 11 |
| -< Stock=0 >-
Yes are wonderful logistics dept will not stock or save anything that
does not have a crisp turnover of inventory. I don't know how you guys do it!
Many times they go to the vendor and buy "one" after you order it.
Oh, I couldn't resist
jk
|