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Conference ssag::ask_ssag

Title:	Ask the Storage Architecture Group
Notice:	Check out our web page at http://www-starch.shr.dec.com
Moderator:	SSAG::TERZAN

Created:	Wed Oct 15 1986
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	6756
Total number of notes:	25276

6467.0. "OEM vs SWX/DS- ??" by CHEFS::ZELEZINSKIJ () Tue Mar 11 1997 08:57

    An end user in Reuters UK are asking what the differences are between
    our OEM and DS-RZxx-xx disk drives. I have told him about the "value
    add" that SEP provide but he wants to know more !!!
    
    Is there a way of getting and overview on what the SEP guys provide in 
    terms of microcode changes etc to make bought in disks supportable
    across multi platforms. Specific info on the DS-RZ40-VA whould be realy
    useful.                          
    
    Do these micro code changes get implemented by Digital or are they fed
    back to the OEM ie Seagate or Quantum ??
    
    Regards
    
    JanZ

T.R Title User Personal
Name Date Lines

6467.1 contact the Buisness manager... SUBSYS::VIDIOT::PATENAUDE Ask your boss for ARRAY's... Tue Mar 11 1997 09:27 24

T.R	Title	User	Personal Name	Date	Lines
6467.1	contact the Buisness manager...	SUBSYS::VIDIOT::PATENAUDE	Ask your boss for ARRAY's...	`Tue Mar 11 1997 09:27`	24
	As stated a couple times before, it is REAL hard for us to blow our own horn on what we do to make the Vendor's OEM drive better, without biting the same hand that feeds us. The Disk Business Manager is Rich Avis in SHR. He has a presentation about what SEP does to add value that is available to present. I do "believe" only under NDA though. Contact him. Just a few tidbits without naming vendors, we find and request changes to things ranging from improper scsi bus protocol to data corruption to head crashing. These fixes may or may not be in their oem drive depending on when we found them, verses when the drive shipped out of the vendor. Normally we lag behid them for a reason ;^) When we release a drive, it has been certified, qualified, baked, code rolled, bounced, polished and adjusted to fit our needs. Usually, this all happens AFTER the OEM has already started to ship to the streets. So if the Customer wants to buy off the street, he is more than welcome to do so. But, he is also assuming responsibility to do the qual and integration and support work we do, himself. roger.

As stated a couple times before, it is REAL hard for us to blow our own horn on
what we do to make the Vendor's OEM drive better, without biting the same hand
that feeds us.

The Disk Business Manager is Rich Avis in SHR. He has a presentation about what
SEP does to add value that is available to present. I do "believe" only under
NDA though. Contact him.

Just a few tidbits without naming vendors, we find and request changes to things
ranging from improper scsi bus protocol to data corruption to head crashing.
These fixes may or may not be in their oem drive depending on when we found
them, verses when the drive shipped out of the vendor. Normally we lag behid
them for a reason ;^)

When we release a drive, it has been certified, qualified, baked, code rolled,
bounced, polished and adjusted to fit our needs. Usually, this all happens AFTER
the OEM has already started to ship to the streets.

So if the Customer wants to buy off the street, he is more than welcome to do
so. But, he is also assuming responsibility to do the qual and integration and
support work we do, himself.

roger.