T.R | Title | User | Personal Name | Date | Lines |
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7373.1 | My 1.6 in Starion 942 went bad.... | FOUNDR::SKABO | Expect Nothing U never disappointed | Thu Mar 06 1997 12:58 | 7 |
| >>> I heard that this problem was pretty common and went away when
>>> Digital started shipping the 1.6 Gig drives, as standard.
Well my 1.6 in my 942 went bad after 5 months.... was replaced with
a Quantum 2.1 by Digital - so far so good....
So, any type drive can go bad!
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7373.2 | 1.2 = unreliable | KANATA::ZUTRAUEN | always lookin' to learn | Thu Mar 06 1997 16:55 | 7 |
| I had a 930 that lost it's 1.2 Gb drive as well.....heard that there
were quality issues with the drive - the reason DEC changed to the
1.6gb drive....
I'd push for replacement while your warranty is valid...
Pz
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7373.3 | | TARKIN::LIN | Bill Lin | Thu Mar 06 1997 17:09 | 14 |
| re: .2 by KANATA::ZUTRAUEN
>> I had a 930 that lost it's 1.2 Gb drive as well.....heard that there
>> were quality issues with the drive - the reason DEC changed to the
>> 1.6gb drive....
It's more likely that 1.6GB drives became more commonplace and cost the
same as the 1.2s originally did, or the 1.2s were going EOL. The
vendors are forever changing their drives and coming out with new ones.
Hard to second guess, and as one other reply said, any one's drive can
fail.
/Bill
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7373.4 | I'd replace it, given the history... | SMURF::STRANGE | Steve Strange, UNIX Filesystems | Thu Mar 06 1997 18:15 | 18 |
| re: last few
Yes, anyone's drive can fail. But so many people have had trouble with
the 1.2 in the Starion 930s (I too had it go bad), that clearly this
model or batch of drives had quality control problems. I believe it
was a Conner drive.
My recommendation -- if you have one of these, and it hasn't failed,
do push for a replacement. The problem is even if you get a
replacement, you have to deal with moving your stuff over two the new
drive. So you might consider buying a second drive, installing it,
moving your primary boot stuff (C:) to the new drive, then pushing for
a replacement of the original. This also gives you the opportunity to
partition things nicely, and if you're like me, you needed the extra
space anyway. 2.1GB drives are not much more than $200 these days, you
can probably get a 1.2 for a bit over $100. Just my 2 cents.
Steve
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7373.5 | So many failures... so little time... | AWECIM::SEGAL | | Mon Mar 10 1997 16:43 | 8 |
| RE: last 3 replies.
Thanks for the feedback. I particularly like the last idea. I was running out of space
anyway, so that seems like a great way to kill two birds with one stone.
Off shortly to the service center...
- Meir
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7373.6 | $200 for a 2 gig HDD? Where? | KAOFS::C_MENENDEZ | CARLOS, SOO ONT MCS (705)945-7862 | Tue Mar 11 1997 15:20 | 5 |
| Re .4
Where can you find these prices on hard drives?
Carlos
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7373.7 | Systems have warrentees | HOTAIR::SLOMSKI | | Wed Mar 12 1997 18:31 | 11 |
| Mike Slomski
PC Support Eng.
It is true that some starion systems had hard drive failures.
THIS IS WHY SYSTEMS HAVE WARRENTEES. If the hard drive fails
during warrentee, it will be replaced. Trying to get a new hard
drive for free, while yours is still working because "you heard they
had problems" won't cut it. Sorry. If wanted an extented warrentee,
you could have bought one.
|
7373.8 | | DRAGNS::RMULAC::S_WATTUM | Scott Wattum - FTAM/VT/OSAK Engineering | Thu Mar 13 1997 09:27 | 3 |
| It seems to me that if the vendor *knows* there is a problem with the hard
drive, that they have a certain amount of responsibility to proactively replace
them.
|
7373.9 | | TARKIN::LIN | Bill Lin | Thu Mar 13 1997 10:29 | 7 |
| re: .8 by DRAGNS::RMULAC::S_WATTUM
re: proactive replacement in cases of a known problem
I would tend to agree with you, Scott, but we have not established that
there is a problem.
/Bill
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7373.10 | One price source -- likely not the lowest | SMURF::STRANGE | Steve Strange, UNIX Filesystems | Thu Mar 13 1997 18:35 | 6 |
| re: where can you find these prices?
http://www.jncs.com/pages/drives.htm lists the seagate 2.1G at $232.
Local computer shows have had them for closer to $200.
Steve
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7373.11 | ahhh.. but C$ are ~ 40% higher :) | KANATA::ZUTRAUEN | always lookin' to learn | Fri Mar 14 1997 15:58 | 1 |
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