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Conference giadev::decstation

Title:DECstation PC Conference
Notice:register note 2, see notes 3 & 4
Moderator:TARKIN::LININD
Created:Tue Jan 10 1989
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:7470
Total number of notes:34994

7272.0. "DECpc LPx memory errors" by 33972::SIMPSONT (PC = World's biggest conjob?) Wed Dec 18 1996 10:27

T.RTitleUserPersonal
Name
DateLines
7272.1is it parity memory?34544::WALLACEDavid Wallace, SBU Sales, @WKOWed Dec 18 1996 21:247
7272.2chip check?ODIXIE::SIMPSONTPC = World's biggest conjob?Thu Dec 19 1996 10:2812
7272.330461::LINBill LinThu Dec 19 1996 11:4312
7272.4no markingsODIXIE::SIMPSONTPC = World's biggest conjob?Thu Dec 19 1996 16:0624
7272.5for digital PARAGON = non-qualified vendor!JGODCL::BLOEMENDALWim, JGO B-1/06, 889-9364Mon Dec 23 1996 06:0715
7272.6who qualifies?ODIXIE::SIMPSONTPC = World's biggest conjob?Mon Dec 30 1996 23:4113
7272.7Only Digital Memory is supported ie:warrantyPCBUOA::WHITECParrot_TrooperTue Dec 31 1996 12:0314
7272.8QUARK::LIONELFree advice is worth every centTue Dec 31 1996 12:136
7272.9That boards' a real MOTHER!ODIXIE::SIMPSONTPC = world's biggest con job!Mon Feb 24 1997 19:3625
    Update...
    
    I still have the problem with #$%@#$ parity errors.  
    
    Installed the BIOS that supports the 83mHz overdrive chip and installed 
    an overdrive chip (found one at a computer show for $100).  No real 
    change in the problem...  Upgrade works fine when the memory
    cooperates.
    
    I checked the power supply voltage with a DVM and also a o'scope. 
    Looked solid measured at the power supply pin of a chip at 5.09v.
    
    All three banks of memory give me parity errors (2xmb4 DEC, 2x4mb and
    1x16mb Paragon), but have worked ok when installed in an LPv system at
    the office.
    
    I'm guessing it's motherboard time...  Any other ideas?  Might anyone
    know what the cost will be?  I really would like to keep the system for
    my daughter's use (so I can buy the new one for me :) ), rather than
    scrapping it.
    
    I still hate PCs...
    
    Regards,
    Tom
7272.10BBQ::WOODWARDC...but words can break my heartTue Feb 25 1997 17:115
    >I still hate PCs...
    
    that's ok - from past experience, they hate us too ;')
    
    H
7272.11still down!ODIXIE::SIMPSONTPC = world's biggest con job!Wed Mar 05 1997 17:3324
    Well, I'm still without a functional desktop PC...  Thank goodness my
    HiNote hasn't gone on strike!
    
    I took the system to the DEC Service Center.  They kept it for a few
    days and said they could not find a problem.  No problem, I expected
    that since it is an intermittent problem.  However, when I plugged it
    and checked it out, I could get it to fail in less than 5 minutes.  It
    won't complete a WNT boot without failing...
    
    When I took it back to the Service Center and explained the situation to 
    a different guy at the counter, he said it could be a software problem. 
    I told him that I have problems with 3 different operating systems on
    the same system.  He said that's probably the problem...these systems
    weren't made to boot multiple OS's...  I'm sorry, but I just don't buy
    that.  He also said that memory parity errors could be a software
    problem.  I'm not sure that I buy that either.  I'm begining to lose
    faith in our MCS PC repair contractors.
    
    Can memory parity errors be caused by software problems??  I always
    thought that a parity error was triggered by a hardware parity check
    failure.  I've never had a failure running QA+ diagnostics.
    
    Regards,
    Tom 
7272.12not yet...!ODIXIE::SIMPSONTPC = world's biggest con job!Mon Mar 17 1997 21:5618
    Still no desktop system.  They say it's fixed, I check it and it fails
    in less than 5 minutes...
    
    This time he said it was a known problem with SCSI speed VS the
    internal SCSI ribbon cable.  They slowed the bus speed down to 5BM/sec 
    and said that it ran fine.  It fails for me, no problem.
    
    The service center has been great so far, in not charging me for the 
    repairs, since it is out of warrenty, but this is really getting to be 
    a drag!  I wouldn't mind paying if they could just get the damned thing
    fixed...  It's real close to going under the back wheels of my car...
    
    Anybody have a better suggestion?
    
    rgds,
    Tom
    
    
7272.13TARKIN::LINBill LinMon Mar 17 1997 23:569
    re: .12 by ODIXIE::SIMPSONT
    
    Tom,
    
    How about breaking down and using Genuine(TM) DIGITAL memory?  Worth a
    try?  Are you sure the servicenter used your memory and didn't use
    their own known good memory for test purposes?
    
    /Bill
7272.14tried originals...ODIXIE::SIMPSONTPC = world's biggest con job!Tue Mar 18 1997 19:238
    Bill,
    
    I have tested with only DIGITAL memory simms.  It was painful to go
    back to only 8mb of memory, but it too, eventually failed with parity
    errors.  So all three sets of simms are bad?
    
    Regards,
    Tom
7272.15TARKIN::LINBill LinTue Mar 18 1997 19:3610
    re: .14 by ODIXIE::SIMPSONT
    
    Hi Tom,
    
    There's still the cache...  I don't recall if the cache is parity
    protected or not.  If there is parity, then failure may be detected. 
    If not, then errors could occur and escape detection for some time.
    Or it could be a bad SIMM slot causing intermittent errors.
    
    /Bill
7272.16I don't think soODIXIE::SIMPSONTPC = world's biggest con job!Wed Mar 19 1997 14:5611
    Bill,
    
    Been there, done that...  Replaced the CPU w/83mhz Pentium Overdrive,
    so that cache has been replaced.  The errors still occur with the 256kb
    l2 cache disabled via the BIOS setup.  Is there anything else?
    
    I tend to lean toward a bad SIMM slot or flakey memory buss...  I'm
    returning it to the DEC Repair Center again, today.
    
    Thanks,
    Tom
7272.17looks like Adaptec problemODIXIE::SIMPSONTPC = world's biggest con job!Mon Apr 21 1997 18:4419
    To (hopefully) finish this thread...
      
    Well, it looks like the problem is in the Adaptec SCSI controller.  I
    pulled it out and replaced it with a new IDE controller and disk, rebuilt
    W95 and the problem has not occurred since.  After I rebuilt the system 
    disk, I put the SCSI controller back in, booted off the new system 
    disk and tried to use the user disk and CD-ROM.  Still gets parity errors,
    apparently disk parity errors, not memory.  I guess that's why it didn't
    call out segment:offset memory addresses when the errors occured?
    
    I tried both 5 and 10mb transfer rates and different ribbon cables. 
    Still got errors.  Now I just need to verify that the disk and CD-ROM are 
    not to blame before I send the controller back to Adaptec.  
    
    This stuff is not rocket science, it just takes a lot of persistence
    (and money).
    
    Regards,
    Tom