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Conference forty2::mailbus_400

Title:MAILBUS 400 User Forum
Notice:kits 100-109 - Infocenter //www.digital.com/info/messaging
Moderator:IOSG::MARSHALL
Created:Thu Jun 11 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:3210
Total number of notes:9174

3158.0. "SMTP Delivery Problems" by 24333::lorapc.dlc.dec.com::scas01::hansonl () Thu Mar 27 1997 18:20

I have a customer who is having trouble exchanging SMTP mail coming from 
outside the company.  They have a support contract and contacted CSC but 
were not given much help.  Hopefully some here can help.

The customer environment consists of mb400/x.500/mb400 smtp gateway on a 
unix system. They also have a Mailworks for VMS/VAX cluster with a remote 
MR/MRX on a VAX system as well as MS Exchange servers.  

They are able to exchange SMTP mail between MWK and Exchange users without 
any problems.  They only seem to have problems with messages coming from 
the Internet to the MailWorks users.

I have attached more information from the customer in the next 2 replies. 
The first are logs from Sendmail that have message that worked and messages 
that failed.  The second reply are message dumps.

If you have any questions or need more information, please contact me at 
DTN/483-4582.

Thanks,
	Lora
T.RTitleUserPersonal
Name
DateLines
3158.1More Info - Logs from Sendmail24333::lorapc.dlc.dec.com::scas01::hansonlThu Mar 27 1997 18:23140
>This is a piece of the /var/adm/syslog.dated/18-Mar-01:11/mail.log file 
from
>the ALPHA gateway.  It has examples of a message that didn't work and the
>error message as well as examples of two that did work.  The main 
difference
>between those that do work and those that don't work is that the machines
they originate from are local.  The locally initiated messages work.

>Thanks for any help you can give.

>________________________The first example is of a 
failure__________________
>________________________the point of origination is 
"metronet.com"_________
>Mar 18 14:02:11 dfwgwy X.400/SMTP[32009]: Message arrived from internet
>Mar 18 14:02:11 dfwgwy X.400/SMTP[32009]: New X.400 MPDU ID=[C=us 
A=telemail
>P=gtedchq1 Id=<Pine.HPP.3.95.970318135912.5295]
>Mar 18 14:02:11 dfwgwy X.400/SMTP[32009]: RFC 822 
[email protected]
>Mar 18 14:02:13 dfwgwy X.400/SMTP[32009]: X.400
>from=/RFC-822=malcolmd(a)metrone
>t.com/O=internet/PRMD=gtedchq1/ADMD=telemail/C=us/
>Mar 18 14:02:13 dfwgwy X.400/SMTP[32009]: RFC 822
>[email protected]
>om
>Mar 18 14:02:13 dfwgwy X.400/SMTP[32009]: X.400 to=/CN=Rick
>Hungerford/PRMD=gted
>chq1/ADMD=telemail/C=us/
>Mar 18 14:02:14 dfwgwy X.400/SMTP[32009]: Message posted to X.400
>Mar 18 14:02:14 dfwgwy sendmail[31767]: AA31683:
>to=<[email protected]
>om>, delay=00:00:07, stat=Sent
>Mar 18 14:03:08 dfwgwy X.400/SMTP[550]: Message arrived from X.400
>Mar 18 14:03:09 dfwgwy X.400/SMTP[550]: X.400 MPDU ID=[C=US A=TELEMAIL
>P=GTEDCHQ
>1 Id=95853181307991/3624@TSAP]
>Mar 18 14:03:09 dfwgwy X.400/SMTP[550]: Convert X.400 Delivery Report to 
RFC
>822
> Error Report
>Mar 18 14:03:09 dfwgwy X.400/SMTP[550]: RFC 822
>[email protected]
>m
>Mar 18 14:03:09 dfwgwy X.400/SMTP[550]: Sender of original message 
follows...
>Mar 18 14:03:09 dfwgwy X.400/SMTP[550]: X.400
>to=/RFC-822=malcolmd(a)metronet.co
>m/O=internet/PRMD=gtedchq1/ADMD=telemail/C=us/
>Mar 18 14:03:09 dfwgwy X.400/SMTP[550]: RFC 822 [email protected]
>Mar 18 14:03:09 dfwgwy X.400/SMTP[550]: Message Was Not Delivered To
>[email protected] (reason=1, diag=11)
>Mar 18 14:03:09 dfwgwy X.400/SMTP[550]: Reporting on MPDU ID=[C=us 
A=telemail
>P=gtedchq1 Id=<Pine.HPP.3.95.970318135912.5295]
>Mar 18 14:03:09 dfwgwy X.400/SMTP[550]: End of Intended Recipients List
>Mar 18 14:03:09 dfwgwy X.400/SMTP[550]: Message posted to internet
>Mar 18 14:03:11 dfwgwy sendmail[32272]: AA31964: [email protected],
>delay=00:00:02, stat=Sent
>Mar 18 14:03:30 dfwgwy X.400/SMTP[550]: Message arrived from X.400
>Mar 18 14:03:30 dfwgwy X.400/SMTP[550]: X.400 MPDU ID=[C=US A=TELEMAIL
>P=GTEDCHQ1 Id=03953181307991/3630@TSAP]
>Mar 18 14:03:30 dfwgwy X.400/SMTP[550]: Convert X.400 Delivery Report to 
RFC
>822 Error Report
>Mar 18 14:03:30 dfwgwy X.400/SMTP[550]: RFC 822
>[email protected]
>m
>Mar 18 14:03:30 dfwgwy X.400/SMTP[550]: Sender of original message 
follows...
>Mar 18 14:03:30 dfwgwy X.400/SMTP[550]: X.400
>to=/RFC-822=malcolmd(a)metronet.co
>m/O=internet/PRMD=gtedchq1/ADMD=telemail/C=us/
>Mar 18 14:03:30 dfwgwy X.400/SMTP[550]: RFC 822 [email protected]
>Mar 18 14:03:30 dfwgwy X.400/SMTP[550]: Message Was Not Delivered To
>[email protected] (reason=1, diag=11)
>Mar 18 14:03:30 dfwgwy X.400/SMTP[550]: Reporting on MPDU ID=[C=us 
A=telemail
>P=gtedchq1 Id=<Pine.HPP.3.95.970318140013.5295]
>Mar 18 14:03:30 dfwgwy X.400/SMTP[550]: End of Intended Recipients List
>Mar 18 14:03:31 dfwgwy X.400/SMTP[550]: Message posted to internet
>Mar 18 14:03:32 dfwgwy sendmail[32097]: AA30901: [email protected],
>delay=00:00:02, stat=Sent
>
>________________________This is an example that works.  The origination 
point
>_
>________________________is
>Exchange.___________________________________________
>
>Mar 18 14:12:59 dfwgwy sendmail[31662]:
>AA31662:message-id=<c=US%a=_%p=GTE%l=DF
>[email protected]>
>Mar 18 14:12:59 dfwgwy sendmail[31662]:
>AA31662:from=<[email protected]
>m>, size=713, class=0, received from dfw2nts05.gtedc.gte.com 
(158.95.193.13)
>Mar 18 14:13:01 dfwgwy X.400/SMTP[32305]: Message arrived from internet
>Mar 18 14:13:01 dfwgwy X.400/SMTP[32305]: New X.400 MPDU ID=[C=us 
A=telemail
>P=gtedchq1 Id=<c=US%a=_%p=GTE%l=DFW2NTS04-9703]
>Mar 18 14:13:01 dfwgwy X.400/SMTP[32305]: RFC 822
>[email protected]
>Mar 18 14:13:02 dfwgwy X.400/SMTP[32305]: X.400
>from=/RFC-822=Jackie.Soule(a)GTEDC.GTE.com/O=internet/PRMD=gtedchq1/ADMD=t
ele
>mail/C=us/
>Mar 18 14:13:02 dfwgwy X.400/SMTP[32305]: RFC 822
>[email protected]
>Mar 18 14:13:02 dfwgwy X.400/SMTP[32305]: X.400 to=/CN=Rick
>Hungerford/PRMD=gtedchq1/ADMD=telemail/C=us/
>Mar 18 14:13:04 dfwgwy X.400/SMTP[32305]: Message posted to X.400
>Mar 18 14:13:04 dfwgwy sendmail[31786]: AA31662:
>to=<[email protected]>, delay=00:00:05, stat=Sent
>
>______________This one worked from a local machine_________________
>
>Mar 18 15:45:59 dfwgwy sendmail[482]: AA00482:
>message-id=<[email protected]>
>Mar 18 15:45:59 dfwgwy sendmail[482]: AA00482: from=<iss2jrs@freedom>,
>size=359, class=0, received from freedom.gtedc.gte.com (158.95.210.15)
>Mar 18 15:46:00 dfwgwy X.400/SMTP[422]: Message arrived from internet
>Mar 18 15:46:00 dfwgwy X.400/SMTP[422]: New X.400 MPDU ID=[C=us A=telemail
>P=gtedchq1 Id=<[email protected]]
>Mar 18 15:46:00 dfwgwy X.400/SMTP[422]: RFC 822
>[email protected]
>Mar 18 15:46:02 dfwgwy X.400/SMTP[422]: X.400
>from=/RFC-822=iss2jrs(a)freedom.gt
>edc.gte.com/O=internet/PRMD=gtedchq1/ADMD=telemail/C=us/
>Mar 18 15:46:02 dfwgwy X.400/SMTP[422]: RFC 822
>[email protected]
>Mar 18 15:46:02 dfwgwy X.400/SMTP[422]: X.400 to=/CN=Rick
>Hungerford/PRMD=gtedchq1/ADMD=telemail/C=us/
>Mar 18 15:46:02 dfwgwy X.400/SMTP[422]: Message posted to X.400
>Mar 18 15:46:02 dfwgwy sendmail[2364]: AA00482:
>to=<[email protected]>, delay=00:00:04, stat=Sent
>
>
>
3158.2More Info - Dump of Mail Message24333::lorapc.dlc.dec.com::scas01::hansonlThu Mar 27 1997 18:26231
>These are message dumps.  Maybe they will help?  The only real differences 
I
>see are in the IA5 areas.  I don't really know what they are telling me 
tho.

Thanks again.

Jackie
>
>
>This is a dump of a message that was delivered.  It was generated with
>/usr/sbin/mta/mta_decoder -f filename -e.
>_____________________________________________________________
>
>CONTEXT 0
>  <Message>
>  SET
>    <TransferEnvelope>
>    MTS_ID
>      <MTS Identifier>
>      GDI
>        COUNTRY
>          PRINTABLE		Len 2
>            "us" Hex 75 73 
>        ADMD
>          PRINTABLE		Len 8
>            "telemail" 
>        PRINTABLE		Len 8
>          "gtedchq1" 
>      IA5		Len 32
>        <LocalId>
>        "<[email protected]" 
>    ORNAME
>      <Originator>
>      SEQ
>        <StandardAttributes>
>        COUNTRY
>          PRINTABLE		Len 2
>            "us" Hex 75 73 
>        ADMD
>          PRINTABLE		Len 8
>            "telemail" 
>        CONTEXT 2
>          <PrivateDomainName>
>          PRINTABLE		Len 8
>            "gtedchq1" 
>        CONTEXT 3		Len 8
>          <OrganizationalName>
>          "internet" 
>      SEQ
>        <DDAs>
>        SEQ
>          PRINTABLE		Len 7
>            <Type>
>            "RFC-822" 
>          PRINTABLE		Len 31
>            <Value>
>            "iss2jrs(a)freedom.gtedc.gte.com" 
>    BUILTIN		Len 1
>      <ContentType (built-in)>
>      Hex 16 Dec 22
>    CONT_ID		Len 16
>      <ContentIdentifier>
>      "test from a l..." 
>    PRIORITY		Len 1
>      <Priority>
>      Hex 0 Dec 0
>    MSG_IND		Len 2
>      <MessageIndicators>
>      "0" Hex 30 
>    CONTEXT 2
>      <Recipients>
>      SET
>        ORNAME
>          SEQ
>            <StandardAttributes>
>            COUNTRY
>              PRINTABLE		Len 2
>                "us" Hex 75 73 
>            ADMD
>              PRINTABLE		Len 8
>                "telemail" 
>            CONTEXT 2
>              <PrivateDomainName>
>              PRINTABLE		Len 8
>                "gtedchq1" 
>          SET
>            <ORname Extensions>
>            SEQ
>              CONTEXT 0		Len 1
>                Hex 1 Dec 1
>              CONTEXT 1
>                <CommonName (Printable)>
>                PRINTABLE		Len 15
>                  "Rick Hungerford" 
>        CONTEXT 0		Len 1
>          <OriginallySpecifiedRecipientNo>
>          Hex 1 Dec 1
>        CONTEXT 1		Len 2
>          <PerRecipientIndicators>
>          Hex a8 
>        CONTEXT 3
>          <Extensions>
>          SEQ
>            CONTEXT 0		Len 1
>              <Extension>
>              Hex 6 Dec 6
>            <RequestedDeliveryMethod>
>            CONTEXT 1		Len 2
>              <Criticality>
>              Hex 00 
>            CONTEXT 2
>              SEQ
>                INTEGER		Len 1
>                  Hex 0 Dec 0
>    TRACE
>      <TraceInformation>
>      SEQ
>        GDI
>          COUNTRY
>            PRINTABLE		Len 2
>              "us" Hex 75 73 
>          ADMD
>            PRINTABLE		Len 8
>              "telemail" 
>          PRINTABLE		Len 8
>            "gtedchq1" 
>        SET
>          <DomainSuppliedInfo>
>          CONTEXT 0		Len 17
>            <ArrivalTime>
>            "970318154144-0600" 
>          CONTEXT 2		Len 1
>            <RoutingAction>
>            Hex 0 Dec 0
>    CONTEXT 3
>      <Extensions>
>      SEQ
>        CONTEXT 0		Len 1
>          <Extension>
>          Hex 17 Dec 23
>        <ContCorrelator>
>        CONTEXT 1		Len 2
>          <Criticality>
>          Hex 00 
>        CONTEXT 2
>          OCTETSTRING		Len 161
>            "Subject: test from a local unix box
>Date: 18 Mar 1997 15:41:44 -0600
>To: [email protected]
>Message-Id: <[email protected]>
>" 
>      SEQ
>        CONTEXT 0		Len 1
>          <Extension>
>          Hex 26 Dec 38
>        <InternalTrace>
>        CONTEXT 1		Len 2
>          <Criticality>
>          Hex 00 
>        CONTEXT 2
>          SEQ
>            SEQ
>              GDI
>                COUNTRY
>                  PRINTABLE		Len 2
>                    "us" Hex 75 73 
>                ADMD
>                  PRINTABLE		Len 8
>                    "telemail" 
>                PRINTABLE		Len 8
>                  "gtedchq1" 
>              IA5		Len 21
>                "freedom.gtedc.gte.com" 
>              SET
>                <DomainSuppliedInfo>
>                CONTEXT 0		Len 17
>                  <ArrivalTime>
>                  "970318154144-0600" 
>                CONTEXT 2		Len 1
>                  <RoutingAction>
>                  Hex 0 Dec 0
>            SEQ
>              GDI
>                COUNTRY
>                  PRINTABLE		Len 2
>                    "us" Hex 75 73 
>                ADMD
>                  PRINTABLE		Len 8
>                    "telemail" 
>                PRINTABLE		Len 8
>                  "gtedchq1" 
>              IA5		Len 20
>                "dfwgwy.gtedc.gte.com" 
>              SET
>                <DomainSuppliedInfo>
>                CONTEXT 0		Len 17
>                  <ArrivalTime>
>                  "970318154558-0600" 
>                CONTEXT 2		Len 1
>                  <RoutingAction>
>                  Hex 0 Dec 0
>  OCTETSTRING		Len 369
>    <Content>
>    Hex a0 80 31 80 6b 80 13 2d 31 39 39 37 30 33 31 38 
>        32 31 34 31 2e 50 41 41 30 30 34 37 34 28 61 29 
>        66 72 65 65 64 6f 6d 2e 67 74 65 64 63 2e 67 74 
>        65 2e 63 6f 6d 00 00 a0 80 60 80 30 80 61 80 13 
>        02 75 73 00 00 62 80 13 08 74 65 6c 65 6d 61 69 
>        6c 00 00 a2 80 13 08 67 74 65 64 63 68 71 31 00 
>        00 83 08 69 6e 74 65 72 6e 65 74 00 00 30 80 30 
>        80 13 07 52 46 43 2d 38 32 32 13 1f 69 73 73 32 
>        6a 72 73 28 61 29 66 72 65 65 64 6f 6d 2e 67 74 
>        65 64 63 2e 67 74 65 2e 63 6f 6d 00 00 00 00 00 
>        00 80 0f 28 4a 6f 68 6e 20 53 61 75 6e 64 65 72 
>        73 29 00 00 a2 80 31 80 a0 80 60 80 30 80 61 80 
>        13 02 75 73 00 00 62 80 13 08 74 65 6c 65 6d 61 
>        69 6c 00 00 a2 80 13 08 67 74 65 64 63 68 71 31 
>        00 00 00 00 31 80 30 80 80 01 01 a1 80 13 0f 52 
>        69 63 6b 20 48 75 6e 67 65 72 66 6f 72 64 00 00 
>        00 00 00 00 00 00 00 00 81 02 00 40 82 01 00 00 
>        00 00 00 a8 80 14 1a 74 65 73 74 20 66 72 6f 6d 
>        20 61 20 6c 6f 63 61 6c 20 75 6e 69 78 20 62 6f 
>        78 00 00 8c 01 01 8e 01 00 00 00 30 80 a0 80 31 
>        80 80 01 05 00 00 16 23 54 68 69 73 20 69 73 20 
>        61 20 74 65 73 74 20 66 72 6f 6d 20 6a 72 73 27 
>        73 20 77 73 2e 0d 0a 0d 0a 0d 0a 00 00 00 00 00 
>        00 
>
>
>
3158.3More Info - Dump of Mail Message24333::lorapc.dlc.dec.com::scas01::hansonlThu Mar 27 1997 18:27290
>This is a dump of a message that was not delivered.  It was generated with
>/usr/sbin/mta/mta_decoder -f filename -e.
>_________________________________________________________________
>
>CONTEXT 0
>  <Message>
>  SET
>    <TransferEnvelope>
>    MTS_ID
>      <MTS Identifier>
>      GDI
>        COUNTRY
>          PRINTABLE		Len 2
>            "us" Hex 75 73 
>        ADMD
>          PRINTABLE		Len 8
>            "telemail" 
>        PRINTABLE		Len 8
>          "gtedchq1" 
>      IA5		Len 32
>        <LocalId>
>        "<[email protected]" 
>    ORNAME
>      <Originator>
>      SEQ
>        <StandardAttributes>
>        COUNTRY
>          PRINTABLE		Len 2
>            "us" Hex 75 73 
>        ADMD
>          PRINTABLE		Len 8
>            "telemail" 
>        CONTEXT 2
>          <PrivateDomainName>
>          PRINTABLE		Len 8
>            "gtedchq1" 
>        CONTEXT 3		Len 8
>          <OrganizationalName>
>          "internet" 
>      SEQ
>        <DDAs>
>        SEQ
>          PRINTABLE		Len 7
>            <Type>
>            "RFC-822" 
>          PRINTABLE		Len 17
>            <Value>
>            "jrs(a)sm1.gte.net" 
>    BUILTIN		Len 1
>      <ContentType (built-in)>
>      Hex 16 Dec 22
>    CONT_ID		Len 8
>      <ContentIdentifier>
>      "Test msg" 
>    PRIORITY		Len 1
>      <Priority>
>      Hex 0 Dec 0
>    MSG_IND		Len 2
>      <MessageIndicators>
>      "0" Hex 30 
>    CONTEXT 2
>      <Recipients>
>      SET
>        ORNAME
>          SEQ
>            <StandardAttributes>
>            COUNTRY
>              PRINTABLE		Len 2
>                "us" Hex 75 73 
>            ADMD
>              PRINTABLE		Len 8
>                "telemail" 
>            CONTEXT 2
>              <PrivateDomainName>
>              PRINTABLE		Len 8
>                "gtedchq1" 
>          SET
>            <ORname Extensions>
>            SEQ
>              CONTEXT 0		Len 1
>                Hex 1 Dec 1
>              CONTEXT 1
>                <CommonName (Printable)>
>                PRINTABLE		Len 15
>                  "Rick Hungerford" 
>        CONTEXT 0		Len 1
>          <OriginallySpecifiedRecipientNo>
>          Hex 1 Dec 1
>        CONTEXT 1		Len 2
>          <PerRecipientIndicators>
>          Hex a8 
>        CONTEXT 3
>          <Extensions>
>          SEQ
>            CONTEXT 0		Len 1
>              <Extension>
>              Hex 6 Dec 6
>            <RequestedDeliveryMethod>
>            CONTEXT 1		Len 2
>              <Criticality>
>              Hex 00 
>            CONTEXT 2
>              SEQ
>                INTEGER		Len 1
>                  Hex 0 Dec 0
>    TRACE
>      <TraceInformation>
>      SEQ
>        GDI
>          COUNTRY
>            PRINTABLE		Len 2
>              "us" Hex 75 73 
>          ADMD
>            PRINTABLE		Len 8
>              "telemail" 
>          PRINTABLE		Len 8
>            "gtedchq1" 
>        SET
>          <DomainSuppliedInfo>
>          CONTEXT 0		Len 17
>            <ArrivalTime>
>            "970317180723-0600" 
>          CONTEXT 2		Len 1
>            <RoutingAction>
>            Hex 0 Dec 0
>    CONTEXT 3
>      <Extensions>
>      SEQ
>        CONTEXT 0		Len 1
>          <Extension>
>          Hex 17 Dec 23
>        <ContCorrelator>
>        CONTEXT 1		Len 2
>          <Criticality>
>          Hex 00 
>        CONTEXT 2
>          OCTETSTRING		Len 137
>            "Subject: Test msg
>Date: 17 Mar 1997 18:07:23 -0600
>To: [email protected]
>Message-Id: <[email protected]>
>" 
>      SEQ
>        CONTEXT 0		Len 1
>          <Extension>
>          Hex 26 Dec 38
>        <InternalTrace>
>        CONTEXT 1		Len 2
>          <Criticality>
>          Hex 00 
>        CONTEXT 2
>          SEQ
>            SEQ
>              GDI
>                COUNTRY
>                  PRINTABLE		Len 2
>                    "us" Hex 75 73 
>                ADMD
>                  PRINTABLE		Len 8
>                    "telemail" 
>                PRINTABLE		Len 8
>                  "gtedchq1" 
>              IA5		Len 12
>                "smtp.gte.net" 
>              SET
>                <DomainSuppliedInfo>
>                CONTEXT 0		Len 17
>                  <ArrivalTime>
>                  "970317180301-0600" 
>                CONTEXT 2		Len 1
>                  <RoutingAction>
>                  Hex 0 Dec 0
>            SEQ
>              GDI
>                COUNTRY
>                  PRINTABLE		Len 2
>                    "us" Hex 75 73 
>                ADMD
>                  PRINTABLE		Len 8
>                    "telemail" 
>                PRINTABLE		Len 8
>                  "gtedchq1" 
>              IA5		Len 13
>                "relay.gte.com" 
>              SET
>                <DomainSuppliedInfo>
>                CONTEXT 0		Len 13
>                  <ArrivalTime>
>                  "*-01l8000000Z" 
>                CONTEXT 2		Len 1
>                  <RoutingAction>
>                  Hex 0 Dec 0
>            SEQ
>              GDI
>                COUNTRY
>                  PRINTABLE		Len 2
>                    "us" Hex 75 73 
>                ADMD
>                  PRINTABLE		Len 8
>                    "telemail" 
>                PRINTABLE		Len 8
>                  "gtedchq1" 
>              IA5		Len 13
>                "relay.gte.com" 
>              SET
>                <DomainSuppliedInfo>
>                CONTEXT 0		Len 17
>                  <ArrivalTime>
>                  "970317193613-0500" 
>                CONTEXT 2		Len 1
>                  <RoutingAction>
>                  Hex 0 Dec 0
>            SEQ
>              GDI
>                COUNTRY
>                  PRINTABLE		Len 2
>                    "us" Hex 75 73 
>                ADMD
>                  PRINTABLE		Len 8
>                    "telemail" 
>                PRINTABLE		Len 8
>                  "gtedchq1" 
>              IA5		Len 10
>                "ns.gte.com" 
>              SET
>                <DomainSuppliedInfo>
>                CONTEXT 0		Len 13
>                  <ArrivalTime>
>                  "*-01l8000000Z" 
>                CONTEXT 2		Len 1
>                  <RoutingAction>
>                  Hex 0 Dec 0
>            SEQ
>              GDI
>                COUNTRY
>                  PRINTABLE		Len 2
>                    "us" Hex 75 73 
>                ADMD
>                  PRINTABLE		Len 8
>                    "telemail" 
>                PRINTABLE		Len 8
>                  "gtedchq1" 
>              IA5		Len 20
>                "dfwgwy.gtedc.gte.com" 
>              SET
>                <DomainSuppliedInfo>
>                CONTEXT 0		Len 17
>                  <ArrivalTime>
>                  "970317183321-0600" 
>                CONTEXT 2		Len 1
>                  <RoutingAction>
>                  Hex 0 Dec 0
>  OCTETSTRING		Len 542
>    <Content>
>    Hex a0 80 31 80 6b 80 13 27 53 6f 6d 65 4d 55 41 2e 
>        39 37 30 33 31 37 31 38 30 37 34 39 2e 6a 72 73 
>        28 61 29 6d 61 69 6c 2e 67 74 65 2e 6e 65 74 00 
>        00 a0 80 60 80 30 80 61 80 13 02 75 73 00 00 62 
>        80 13 08 74 65 6c 65 6d 61 69 6c 00 00 a2 80 13 
>        08 67 74 65 64 63 68 71 31 00 00 83 08 69 6e 74 
>        65 72 6e 65 74 00 00 30 80 30 80 13 07 52 46 43 
>        2d 38 32 32 13 11 6a 72 73 28 61 29 73 6d 31 2e 
>        67 74 65 2e 6e 65 74 00 00 00 00 00 00 00 00 a1 
>        80 31 80 60 80 30 80 61 80 13 02 75 73 00 00 62 
>        80 13 08 74 65 6c 65 6d 61 69 6c 00 00 a2 80 13 
>        08 67 74 65 64 63 68 71 31 00 00 83 08 69 6e 74 
>        65 72 6e 65 74 00 00 30 80 30 80 13 07 52 46 43 
>        2d 38 32 32 13 11 6a 72 73 28 61 29 73 6d 31 2e 
>        67 74 65 2e 6e 65 74 00 00 00 00 00 00 00 00 00 
>        00 a2 80 31 80 a0 80 60 80 30 80 61 80 13 02 75 
>        73 00 00 62 80 13 08 74 65 6c 65 6d 61 69 6c 00 
>        00 a2 80 13 08 67 74 65 64 63 68 71 31 00 00 00 
>        00 31 80 30 80 80 01 01 a1 80 13 0f 52 69 63 6b 
>        20 48 75 6e 67 65 72 66 6f 72 64 00 00 00 00 00 
>        00 00 00 00 00 81 02 00 40 82 01 00 00 00 00 00 
>        a8 80 14 08 54 65 73 74 20 6d 73 67 00 00 ab 80 
>        31 80 60 80 30 80 61 80 13 02 75 73 00 00 62 80 
>        13 08 74 65 6c 65 6d 61 69 6c 00 00 a2 80 13 08 
>        67 74 65 64 63 68 71 31 00 00 83 08 69 6e 74 65 
>        72 6e 65 74 00 00 30 80 30 80 13 07 52 46 43 2d 
>        38 32 32 13 11 6a 72 73 28 61 29 73 6d 31 2e 67 
>        74 65 2e 6e 65 74 00 00 00 00 00 00 00 00 00 00 
>        8c 01 01 8e 01 00 00 00 30 80 a0 80 31 80 80 01 
>        05 00 00 16 08 74 65 73 74 0d 0a 0d 0a 00 00 a0 
>        80 31 80 80 01 05 00 00 16 2e 52 46 43 2d 38 32 
>        32 2d 48 65 61 64 65 72 73 3a 0d 0a 4f 72 67 61 
>        
>    Hex 6e 69 7a 61 74 69 6f 6e 3a 20 6a 72 73 20 20 61 
>        74 20 68 6f 6d 65 0d 0a 00 00 00 00 00 00 
>
3158.4FORTY2::LEAVERTue Apr 01 1997 10:367
We are currently investigating problems with mail from external internet
addresses reported by other customers, so could you report it as an IPMT case.

Thanks.

Karen
-----
3158.5FORTY2::BOYESMy karma ran over my dogmaTue Apr 01 1997 11:0516
Looks like the failing message is being transferred from the SMTP Gateway
to X.400 with invalid ArrivalTime entries on the Trace.

>                  <ArrivalTime>
>                  "*-01l8000000Z"


These times are on trace records corrsponding to ns.gte.com and relay.gte.com.

It could be that these sites are providing malformed SMTP dates that the SMTPO
Gateway is converting toi invalid X.400-form dates (G.I.G.O).
Try sending SMTP mail from thse locations to the gateway node and comapring the
date information contained in that message to a message sent over SMTP from 
the gateway node to the gateway node.

+Mark+
3158.6FORTY2::LEAVERTue Apr 01 1997 15:097
ns.gte.com and relay.gte.com are names of MTAs within the domain 
c=us;a=telemail;p=gtedchq1 through which the message has been relayed.

Do you have any idea what MTAs these are i.e. are they MAILbus 400 MTAs ?

Karen
-----
3158.7Could be MAILbus 400, Exchange, or SprintSCASS1::HANSONLWed Apr 30 1997 16:1313
    
    I'm sorry I have not gotten back to you sooner, been out of the
    office...
    
    I'm not sure what the MTA's are.  I'm trying to confirm with the
    customer.  They have a MAILbus 400 MTA, Exchange Server x.400
    Connector, and a Sprint X.400 MTA in their environment.
    
    I will report back when I hear from the customer.
    
    Thanks for your help,
    	Lora
    
3158.8MTA InfoSCASS1::lorapc.dlc.dec.com::scas01::hansonlWed May 07 1997 17:2012
I heard back from the customer re:.6.  Perhaps this will help...

>That MTA (gte.relay.com) is secretive about what it is.  
>Looks to be smap, a 'sendmail replacement' from the TIS toolkit.
>TIS is Trusted Information Systems, which built an early 
>firewall software suite, among other things.
>at, but my guess is that since TIS toolkit's been around 
>for a while in wide use, its MTA is probably ok

>The ns.gte.com MTA is	sendmail 8.7.5.

3158.9Customer Still Working on SMTP ProblemSCASS1::lorapc.dlc.dec.com::scas01::hansonlMon Jun 02 1997 15:1218
The customer has asked me if I have any more information to report... 

They also have another question:

> What part of the SMTP message is being read when the invalid 
> information is found?  We are going to try to capture a "raw" 
> SMTP message and identify the bad info.

Hopefully someone can help with this.  Please feel free to contact me 
directly.

Thanks,
   Lora 
   DTN/483-4582
   [email protected]


3158.10FORTY2::BOYESMy karma ran over my dogmaMon Jun 02 1997 16:447
Times on the trace elements are mapped from the dates that appear in SMTP's
Received: and X400-Received headers:. In the basenote case, look for the
Received Headers that contain 'relay.gte.com' and 'ns.gte.com'.

+Mark+


3158.11SCASS1::HANSONLTue Jun 03 1997 18:334
    
    Thanks!  I'll pass the information along.
    
    	Lora