Conference 7.286::postscript_printing

7211.0. "dcps v1.3 queue remain in starting state on serial card ln14" by GIDDAY::SHCHIU () Tue May 27 1997 00:36

v7.0 axp/vms 
dcps v1.3

ln14  postscript  ver 2014.103 postscript  rev 76 

The printer has  serial card connected to port 1 on terminal server 
90tl. 
dcps queue remain on starting state but no problem with latsym queue point
to the same physical decserver port.

The printer has been set to dedicated postscript only.

engineer has  replaced logic board, and serial card, 
found no help on the problem. and queue will remain in starting state.

the device is not spooled.

NO output when user did : 
$ set host/dte lta104



------------------------------------


What else I need to check ?
Can someone help ?


rgds


/stanley 



  "DCPS_LIB" = "DCPS$DEVCTL"


                image name: "DCPS$SMB"
                image file identification: "DCPS V1.3"
                link date/time:  9-MAY-1996 07:01:20.04
                linker identification: "T10-62"

 sh que/fu test_queue
Printer queue TEST_QUEUE, stopped, on ESL1::"serial/lta104",
mounted form DCPS$DEFAULT (stock=DEFAULT)
  /BASE_PRIORITY=4 /DEFAULT=(FORM=DCPS$DEFAULT (stock=DEFAULT))
  /NOENABLE_GENERIC /LIBRARY=DCPS_LIB /OWNER=[SYSTEM] /PROCESSOR=DCPS$SMB
  /PROTECTION=(S:M,O:D,G:R,W:S) /SCHEDULE=(NOSIZE) /SEPARATE=(BURST,TRAILER)
$

Local Port Name:   _LTA104:          Local Port Type:  Application (Queued)
Local Port State:  Inactive
Connected Link:

 Target Port Name:     PORT_1           Actual Port Name:
 Target Node Name:     SB4LG1           Actual Node Name:
 Target Service Name:                   Actual Service Name:

  

 sh term lta104
Terminal: _LTA104:    Device_Type: Unknown       Owner: No Owner

   Input:    9600     LFfill:  0      Width:  80      Parity: None
   Output:   9600     CRfill:  0      Page:   24

Terminal Characteristics:
   Interactive        No Echo            Type_ahead         No Escape
   Hostsync           TTsync             Lowercase          Tab
   No Wrap            Hardcopy           No Remote          Eightbit
   No Broadcast       No Readsync        Form               Fulldup
   No Modem           No Local_echo      No Autobaud        Hangup
   No Brdcstmbx       No DMA             Altypeahd          Set_speed
   No Commsync        No Line Editing    Overstrike editing No Fallback
   No Dialup          Secure server      No Disconnect      Pasthru
   No Syspassword     No SIXEL Graphics  No Soft Characters No Printer Port
   Numeric Keypad     No ANSI_CRT        No Regis           No Block_mode
   No Advanced_video  No Edit_mode       No DEC_CRT         No DEC_CRT2
   No DEC_CRT3        No DEC_CRT4        No DEC_CRT5        No Ansi_Color
   VMS Style Input
$
$ sh que/fu esl$print
Terminal queue ESL$PRINT, idle, on ESL1::LTA102:, mounted form LONG
 (stock=DEFAULT)
  /BASE_PRIORITY=4 /DEFAULT=(FEED,FORM=DEFAULT) Lowercase /OWNER=[SYSTEM]
  /PROCESSOR=LATSYM /PROTECTION=(S:M,O:D,G:R,W:RS)
$
Local Port Name:   _LTA102:          Local Port Type:  Application (Queued)
Local Port State:  Inactive
Connected Link:

 Target Port Name:     PORT_1           Actual Port Name:
 Target Node Name:     SB4LG1           Actual Node Name:
 Target Service Name:                   Actual Service Name:









Port  1:                               Server: SB4LG1

Character Size:            8           Input Speed:               9600
Flow Control:            XON           Output Speed:              9600
Parity:                 None           Signal Control:        Disabled
Stop Bits:           Dynamic

Access:               Remote           Local Switch:              None
Backwards Switch:       None           Name:                    PORT_1
Break:                 Local           Session Limit:                1
Forwards Switch:        None           Type:                      Hard
Default Protocol:        ANY

Preferred Service: None

Authorized Groups:   0
(Current)  Groups:   0

Enabled Characteristics:
Lock,  Loss Notification,  Message Codes, input Flow Control 
Output Flow Control



black box + character  O


 sh que/fu test_queue/all
Printer queue TEST_QUEUE, busy, on ESL1::"serial/lta104",
mounted form DCPS$DEFAULT (stock=DEFAULT)
  /BASE_PRIORITY=4 /DEFAULT=(FORM=DCPS$DEFAULT (stock=DEFAULT))
  /NOENABLE_GENERIC /LIBRARY=DCPS_LIB Lowercase /OWNER=[SYSTEM]
  /PROCESSOR=DCPS$SMB /PROTECTION=(S:M,O:D,G:R,W:S) /SCHEDULE=(NOSIZE)
  /SEPARATE=(BURST,TRAILER)

  Entry  Jobname         Username     Blocks  Status
  -----  -------         --------     ------  ------
     29  LOGIN           AMACNEIL          3  Starting
         Submitted  8-MAY-1997 10:02:28.07 /FORM=DCPS$DEFAULT (stock=DEFAULT)
         /PARAM=("DATA=ANSI") /PRIORITY=100
         File: _ESL1$DKB0:[ESL]LOGIN.COM;27 (printing))

     30  DCPS-USER-CARD  FIELD            73  Pending (queue busy)
         Submitted  8-MAY-1997 10:05:41.92 /FORM=DCPS$DEFAULT (stock=DEFAULT)
         /NOTIFY /PARAM=("DATA=POSTSCRIPT") /PRIORITY=100
         File: _ESL1$DKC300:[VMS$COMMON.SYSHLP.EXAMPLES.DCPS]DCPS-USER-CARD.
PS;2
$





harddware/firmware status report:

ram 3mb.
interface :

parallel 
enabled : ps/pcl sensing
serial:
enabled: std postscript
	xon/xoff, 9600
	no parity , 8 data bits, 1 stop bit

port scheme:
	sequential lock

firmware version:
	postscript/pcl 5 version: 2014.103
	firmware level: 76
	
paper Tray
	tray: a4
	multipurpose a4
Fonts:
	postscript:35
	pcl: 20
other settings:
	resolutions: 600/600 dpi
	printenhancement technology medium

=-===================

    

Are there OPCOM messages seen when a SET REPLY /ENABLE is performed?

Paul

> NO output when user did : 
> $ set host/dte lta104

and what did the user try to send in this state?
'showpage ' (note the space after the word) should feed a blank page

^T should return a status message

no response at all would indicate a communication error (LATSYM
success notwithstanding)

- tom]

    
    
    reply .2
    
    thanks for the reply.
    
    $ set host/dte ltaxxx:
    
    showpage
    
    there is blanks page on the printer.
    
    ^T does not  return anything on the session.
    
    I am getting user to send in the serial card , cable for
    troubleshooting.
    
    
    thanks.
    
    
    /stanley 

    
    Stanley,
    
    	Make sure you have enabled PostScript language for serial
    	port of the printer.  If it is set for language sensing
    	you need to define NO_SYNC logical for the particular queue.
    
    	On confirming the language on the printer port, if it still
    	fails I recommend you to first check the terminal
    	characteristics on the OpenVMS system.  The OpenVMS driver
        may not pass the control characters to the printer. (DCPS
        symbiont when starting the queue sets the terminal 
        characteristics to pass control characters).
    
    
    -Harish Kamath.