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Conference 7.286::postscript_printing

Title:Digital PostScript printers and their associated software
Moderator:REGENT::LASKOHER
Created:Wed Jan 24 1990
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:7230
Total number of notes:31971

7208.0. "lps-f-exception 09/00 0000000C" by 18649::RUSSELL () Thu May 22 1997 13:47

Hi,

A customer at Nedlloyd Inc has just upgrading s.h. software from
5.0 to 5.1 and dcps s.w. from 1.2 to 1.3, since then 2 out of 10 LPS17/600's
are getting "lps-f-exception error 09/00 0000000C 000096D6"
on the front panel. This error appears at random and connect be duplicated at 
will.

These errors were not generating before the upgrade.

At the lps$console, typing "status" returned "controller not responding".
The customer has to reboot to recover.

The f.w. version on 1 lps17/600 2.1 1.0 1.0  / w 16 MB.

Could someone tell me what this error code means?
Thanks,
Lynda
T.RTitleUserPersonal
Name		DateLines
7208.1??NECSC::RUSSELLWed Jun 04 1997 13:121
    Is there no explanation for this error?
7208.2need the log file7708::WIMBERGThu Jun 05 1997 11:5716
    
    lps-f-exception means that the software was loaded but failed to
    execute properly. The numbers are memory addresses and are only marginally
    useful. Please turn on logging, set the diagnostic level in
    lpsoptions.nodename file to -d 5 and set the traces in
    lpsconfig.nodename file to cpap-trace on
    
    Then stop and start the daemon, rebooted the printer and when the error
    reoccurs put a POINTER to the lpslog.nodename file here.
    
    An exception can happen when the printer has been triggered or rebooted
    without power cycling and the printer controller is in a wait state.
    The way to clear this is to power cycle.
    
    Nancy