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Conference 7.286::postscript_printing

Title:	Digital PostScript printers and their associated software

Moderator:	REGENT::LASKOHER

Created:	Wed Jan 24 1990
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	7230
Total number of notes:	31971

7180.0. "NT 4.0 SP2 nad LPS17 with duplex printing" by ZURCLO::CRAMERI (CRAMERI) Tue Apr 29 1997 04:31

Hi all,
I have a customer that have a problem with the LPS17 Printer an Windows NT 4.0.
When the customer choose the option "Print on both Sides, Long Side" and click "OK",
the following error Message appear:
Your current selection have caused the following items to conflict with each other:

Item                                                CurrentSelection
-----------------------------------------------------------------------------
DECimage Plus Controls                              Standard
DECimage Plus                                       OFF

If the customer set DECimage Plus "ON" or "Use Current Setting in The Printer"
the area was printed as a raster image and not as a gray scale image.
I have downloaded the brand new Printer Driver from http://websrv.mro.dec.com/drivers/
named NT4DPS50.ZIP but this driver make the same mistake.The Driver for Windows NT 3.51
works, only the NT 4.0 driver make problems. Is that a bug in the driver?

Kind regards

T.R	Title	User	Personal Name	Date	Lines
7180.1	Base note by ZURCLO::CRAMERI reformatted for better reading	REGENT::LASKO	Tim - Printing Systems Business	`Wed Apr 30 1997 19:05`	27
	Hi all, I have a customer that have a problem with the LPS17 Printer an Windows NT 4.0. When the customer choose the option "Print on both Sides, Long Side" and click "OK", the following error Message appear: Your current selection have caused the following items to conflict with each other: Item CurrentSelection ----------------------------------------------------------------------------- DECimage Plus Controls Standard DECimage Plus OFF If the customer set DECimage Plus "ON" or "Use Current Setting in The Printer" the area was printed as a raster image and not as a gray scale image. I have downloaded the brand new Printer Driver from http://websrv.mro.dec.com/drivers/ named NT4DPS50.ZIP but this driver make the same mistake.The Driver for Windows NT 3.51 works, only the NT 4.0 driver make problems. Is that a bug in the driver? Kind regards
7180.2		REGENT::LASKO	Tim - Printing Systems Business	`Wed Apr 30 1997 19:09`	15
	This is a bug in the driver. I do not understand this sentence: "If the customer set DECimage Plus "ON" or "Use Current Setting in The Printer" the area was printed as a raster image and not as a gray scale image." I don't know what you mean by a "raster image" instead of a "grey scale image". They can mean the same thing. Turning DECimage Plus on will cause a difference in the appearance of the image making it look much different than a traditional graphics image. Is this what your customer is seeing? I can not guarantee a prompt response to this issue. Please make sure you have escalated the problem through channels so that it gets proper attention.