Conference 7.286::postscript_printing

7158.0. "PrintServer TCP/IP queues stuck at Starting" by 18649::RUSSELL () Mon Apr 14 1997 10:56

Hi,

I have a customer that cannot get his lps17 + lps20 tcpip queue's started.

When we stop/reset the queue, then reply/enable, and start/queue,
we get no reponse back, we have to interrupt the "start/queue" command
because we never get the system prompt back.

The print queue shows "starting", no error messages are returned from 
opcom.


The ucx$device logical is defined. The printer can be pinged.

We also powered off the printer, to ping it and it fails, so no other
ip address is assigned anywhere on the net.

ANy ideas why we cannot start this print queue?

    NOte: these queues were working fine ealier in the day, as far as we
    know nothing has changed on the network, or the system
    
Thank You,
Lynda
Note: Here is an example of the customers DCPS$STARTUP.COM

---------------------------------------------------------------------------

$!	START UP PUB LAB LPS17 QUEUE - PUB$LPS1
$ on error then continue
$ @sys$startup:dcps$execution_queue -
      PUB$LPS1 -			! P1 - Execution queue name
      eagle::PUBLP1 -			! P2 - Interconnect protocol/device name      
      DCPS_LIB -			! P3 - Logical name for library(ies)
      ""-				! P4 - Default queue parameters
      "/nostart/noseparate"-		! P5 - Default queue qualifiers
      ""-				! P6 - Communication speed(serial 
	-				!      devices only)
      ""-				! P7 - Device characteristics
      ""				! P8 - Verify on/off
$ init/queue/start - 
 /autostart_on=(owl::PUBLP1, eagle::PUBLP1) - 
 PUB$LPS1
$ set queue/description="LPS17 located in the PUB Lab" PUB$LPS1
$ set acl/object_type=queue -
      /acl=(identifier=cons,access=read+write+execute+delete) PUB$LPS1
$!	START UP PUB LAB LPS17 QUEUE - PUB$LPS2
$ on error then continue
$ @sys$startup:dcps$execution_queue -
      PUB$LPS2 -			! P1 - Execution queue name
      eagle::PUBLP2 -			! P2 - Interconnect protocol/device name      
      DCPS_LIB -			! P3 - Logical name for library(ies)
      ""-				! P4 - Default queue parameters
      "/nostart/separate=flag" -	! P5 - Default queue qualifiers
      ""-				! P6 - Communication speed(serial 
	-				!      devices only)
      ""-				! P7 - Device characteristics
      ""				! P8 - Verify on/off
$ init/queue/start - 
 /autostart_on=eagle::PUBLP2 PUB$LPS2
$ set queue/description="LPS17 located in the PUB Lab" PUB$LPS2
$ set acl/object_type=queue -
      /acl=(identifier=cons,access=read+write+execute+delete) PUB$LPS2
$!	START UP KGS LAB LPS20 QUEUE - KGS$LPS1
$ on error then continue
$ @sys$startup:dcps$execution_queue -
      KGS$LPS1 -			! P1 - Execution queue name
      eagle::"TCPIP/EWUKGS18.EWU.EDU" -	! P2 - Interconnect protocol/device name      
      DCPS_LIB -			! P3 - Logical name for library(ies)
      ""-				! P4 - Default queue parameters
      "/nostart/noseparate"-		! P5 - Default queue qualifiers
      ""-				! P6 - Communication speed(serial 
	-				!      devices only)
      ""-				! P7 - Device characteristics
      ""				! P8 - Verify on/off
$ init/queue/start - 
/autostart_on=(eagle::"TCPIP/EWUKGS18.EWU.EDU", OWL::"TCPIP/EWUKGS18.EWU.EDU") -
 KGS$LPS1
$ set queue/description="LPS20 located in the KGS Lab" KGS$LPS1
$ set acl/object_type=queue -
      /acl=(identifier=cons,access=read+write+execute+delete) KGS$LPS1
$!
$!
$!+----------

    Is the customer printing via UCX or DCPS?
    Can the printer be printed to from another node??
    Can you connect to the printer via the remote console??
    
        jeff

    The cusotmer was printing via DCPS, the queue was able to start
    from another node on the lcuster. With autostart enabled, the
    queue was lefted in a funny state by reseeting everything on
    another node cleared the queue.
    
    thanks,
    Lynda