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Conference 7.286::postscript_printing

Title:Digital PostScript printers and their associated software
Moderator:REGENT::LASKOHER
Created:Wed Jan 24 1990
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:7230
Total number of notes:31971

7145.0. "Problem with DEClaser 3500 LN14 and tray empty under Win95" by 48607::JPHI (MadVAX II in V7...�(*i*)�!!!) Fri Apr 04 1997 09:16

    I do have problem with DEClaser 3500 ( aka LN14 ) with Windows95 and
    paper trays. I can reproduce the problem here. To do so just leave 3 or
    4 sheets in one tray. Ask for printings a least 2, a document of up to
    5 sheets/pages from whatever you want (Winword, Excel,...).
    
    The printer after the last page printed ask for paper ( paper empty
    message ). Then you fill the tray up, the job restart and the next stay
    in connecting but nothing is printed...
    
    Only a power off/power on restart the next job.
    
    Can someone confirm ?
    
    Driver Adobe V4.1. Dec print monitor V5.1-11 . TCP/IP protocol used for
    accessing the printer
    
    Jean-Philippe
T.RTitleUserPersonal
Name		DateLines
7145.1Allo ???PVAX1::JPHIMadVAX II in V7...�(*i*)�!!!Mon Apr 28 1997 03:328
Nobody has got this feature ?
It seems that whenever the printer is not reachable for any reason ( Bad
IP address changed to the good one, printers is off-line,...) the Win95
queue goes into stalled state for an infinite time.

Is there any ideas ?

/JP
7145.2Working on itFUNYET::ANDERSONExchange *this*Mon Apr 28 1997 10:064
Printer engineering is aware of this problem and is working to resolve it. 
There are already two IPMT cases with this problem.

Paul