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Conference 7.286::postscript_printing

Title:Digital PostScript printers and their associated software
Moderator:REGENT::LASKOHER
Created:Wed Jan 24 1990
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:7230
Total number of notes:31971

7132.0. "Problems cancelling job on Colorwriter LSR 2000+" by RDVAX::LEVY (Run Like an Antelope) Thu Mar 27 1997 09:24

I have had trouble cancelling a large print job on an LSR2000+.  The
particular job was a PowerPoint document and was submitted for use of the
MP tray.  It's about 30 slides and the size shows as 34984591 (about 34mb,
I guess). 

I tried the Spooler to delete the job and it would not delete.

I tried pushing the cancel button on the printer and left it overnight.  In
the morning, the LCD still said "cancelling".  Power cycling the printer
had no effect either.

I finally had to put paper in the MP tray and let the job complete.

Is there anything else I could have done?

Thanks!

	dave
T.RTitleUserPersonal
Name		DateLines
7132.1I'll call this a guess...REGENT::LASKOTim - Printing Systems BusinessFri Mar 28 1997 10:5710
    I'm assuming the job was in the Printing state, not the Waiting state
    when you tried to delete it through the Spooler.
    
    I've seen cases where jobs will just plain "get stuck" but not in
    released versions of the firmware--then again maybe I've been lucky.
    I'm going to go out on a limb and say that if the printer were powered
    up with a door open, and the job did not have a chance to start
    printing, then it could be deleted through the spooler. Otherwise,
    flushing the queues might be the only answer as it was in the two cases
    that I had during development.
7132.2ThanksRDVAX::LEVYRun Like an AntelopeFri Mar 28 1997 14:157
    Ok.  Next time I get into this situation, I'll try the
    power-up-with-the-door-open trick.
    
    Thanks!
    
    	dave