| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 7107.1 | what is "paper source" set to? | REGENT::GALLAGHER | | Tue Mar 04 1997 11:35 | 12 |
|
Lynda -
under page-setup/options/ on the same screen where you select TABLOID,
make sure the "paper source" is set to Autoselect Tray. I was able to
print TABLOID, landscape using these settings from Excel on a turbo20
and lps32.
"autoselect" allows the software to pick the input tray that matches the requested
media type. If you have created a conflict by saying TABLOID and LCIT,
you won't get what you want! (exact results depend on whether
PostScript is level 2 or not, and the "policies" settings if it is
level 2).
|
| 7107.2 | more info | NECSC::RUSSELL | | Thu Mar 06 1997 10:37 | 10 |
| Hello,
still not able to get 11x17 sheets from Excel, we selected "autoselect"
from the "paper source", send the excel doc to the printer, we get
landscape format but it's on 8.5 x 11 sheets.
The lps20 turbo is using PS V48.3-61 interpreter.
Thanks You,
Lynda
|
| 7107.3 | did you make both selections? | REGENT::WIMBERG | | Thu Mar 06 1997 13:42 | 6 |
|
Just to be specific, you must do BOTH. Use autoselect from the input
source and tabloid in page setup
Nancy
|
| 7107.4 | more info | NECSC::RUSSELL | | Fri Mar 07 1997 15:15 | 8 |
| We did both selections, autoselect from the input-source and tabloid
from page-setup.
The file still prints from the default tray, 8.5x11 sheets.
Are there any other setting that I might be overlooking that is
preventing the file to print 11x17?
Thank You,
Lynda
|
| 7107.5 | output location | REGENT::WIMBERG | | Mon Mar 10 1997 14:42 | 7 |
|
What is the output location? The mailbox and the large capacity output
stacker can not handle 11x17 media. That would prevent 11x17 from being
selected.
Nancy
|
| 7107.6 | try the port settings for input and output | REGENT::WIMBERG | | Tue Mar 11 1997 16:25 | 16 |
|
OK, I just found this intereesting little tidbit - try checking the
port settings on your printer control panel. From W95 its
control panel -> printer->select printer -> properties -> details
->port settings->output tray make sure it is NOT select
Do the same for the input source - the box on the left should NOT have
a check mark and the box on the right should have a gray default as its
value.
Let me know
Nancy
|
| 7107.7 | more info | NECSC::RUSSELL | | Wed Mar 12 1997 14:37 | 14 |
| Hi,
I had the customer check the control panel->printer->select printer
->properties->details, port settings-> paper source...
there is no option to disable or turn off the output bin.
same with input-bin option,
note: that the output bin is defined as "upper"
There's no mailbox or large capacity output bin on this lps20.
Thank you for the help,
Lynda
|
| 7107.8 | specifics for Win NT | REGENT::WIMBERG | | Wed Mar 12 1997 15:16 | 17 |
|
OK , I went to co-worker's NT system. You'll need to select:
control panel->printer->specific
PrintServer->properties->settings->options
Then you'll see a list of for things with a small box to the left and
little bit larger box to the right. Box to the left enables/disables.
Box to the right contains appropriate value. Be sure the box to the
left is not select - if it has an X in it, its select. It needs to be
blank. Then the box to the right will say default.
Once this is set, the customer still has to select tabloid on the page
setup and autoselect for input tray from the Excel application.
Nancy
|
| 7107.9 | problem solved | NECSC::RUSSELL | | Wed Mar 19 1997 10:00 | 6 |
| We followed the instruction in the last reply. The Excel files
are now printing from the correct trays.
Thanks for all the help,
Lynda
|