[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference 7.286::postscript_printing

Title:Digital PostScript printers and their associated software
Moderator:REGENT::LASKOHER
Created:Wed Jan 24 1990
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:7230
Total number of notes:31971

7103.0. "LSR2000 NT4.0 driver lpr port not printing" by UTOPIE::PUCHINGER_G (GERHARD PUCHINGER @AUI, DTN:*754/2553) Thu Feb 27 1997 12:36

    We have a problem with the Windows NT 4.0 printer driver for the
    LSR2000 (LNC01) using lpr-printing. The machine is an alpha 2100.
    We installed the kit from nt4_sup1.zip dowloaded from the printer driver
    page (Version 2015.108). The printer is connected via TCP/IP.
    
    The Port is a LPR port with the address and XJPRINT as Port info.
    When i try to print for instance the test page, the printer goes on
    Printer error. The event viewer says that "our request has been
    rejected by printer xjprint on host xxx.xxx.xxx.xxx". 
    When i change to direct printing, i receive a message box telling me
    that an "error writing to the network" occured.
    
    Printing works fine using the lpr-command from the dos-box!
    So the driver is the blame.
    By the way, this kind of printing worked fine also on NT3.51 with other
    drivers of course.
    
    Is this a known bug and is there a new version already somewhere?
    Or is a workaround available?
    
    
    Thanks for your help
    Gerhard Puchinger / MCS Support Austria  
    
    
T.RTitleUserPersonal
Name
DateLines
7103.1SuggestionsFUNYET::ANDERSONWhere's the nearest White Castle?Thu Feb 27 1997 17:139
Please check two things.

Make sure the name "xjprint" is in lower case.  Windows NT may not display the
case correctly later, but it is displayed in the correct case when entering the
value.  If in doubt, delete the queue and enter the values again.

If you have a 16 MB printer, the name to use is "xjdirect" instead of "xjprint."

Paul
7103.2lower case typing helps!UTOPIE::PUCHINGER_GGERHARD PUCHINGER @AUI, DTN:*754/2553Wed Mar 05 1997 05:2012
    Paul,
    
    thank you for your suggestions.
    Indeed it was the problem of typing the xjprint in upper case.
    I would have tried to type in lower case also, but i could not remove
    the port. To do so i had to reboot the machine which was not possible
    at this day. 
    Anyway, the customer tried and it worked for him too.
    
    So you spotted the cause correct. 
    Thanks again,
    Gerhard
7103.343314::DBATESTime for a noteWed Apr 09 1997 11:3614
I hope someone can help me with the same problem I am having.

Our LSR2000 is named LSR2000
This is the name that appears next to PRINTER NAME on the Configuration
page.

When I set up an LPR port from NT to either LSR2000 or lsr2000,
I receive the reject messages.

Should I rename our printer to lsr2000 (lowercase) or something different?

Many thanks

David
7103.4use xjdirect or xjprint in the rp fieldNECSC::HARVEYPrintserver Support- America's ZoneWed Apr 09 1997 12:2117
    David,
    
    	Depending on how much memory is installed on the LSR2000 will make
    a difference how to setup a LPR queue. It is documented in the LSR2000
    manual for a 32MB priter, the LPR queue is as follows:
    
    	RM: IP host name or IP address of the LSR2000
    	RP: xjprint (notice its in lowercase)
    
    For a 16MB printer this is not documented in the manual:
    
    	RM: IP host name or IP address of the LSR2000
        RP: xjdirect (notice its in lowercase)
    
    
    
    Renis
7103.5Use the IP name!REGENT::DODSONWed Apr 09 1997 12:343
    As indicated in .4 it is the IP name that you use in setting up the
    printer not LSR2000 unless that is the name assigned. See your network 
    administrator for this name. You can also use the address instead.
7103.643314::DBATESTime for a noteWed Apr 09 1997 13:017
LSR2000 IS the assigned ip name and the printer has 32MB

I tried using xjprint instead and it worked

Thanks very much
David
7103.7REGENT::POWERSThu Apr 10 1997 12:0211
Perhaps it's not the problem in this instance, but default names
associated with devices that may have more than one instance should ALWAYS
be changed before you go too far in installation.
If the name LSR2000 (for example) gets included in some data base like a hosts
file or such, then a second installation or even a re-installation of the
same device can cause problems with mismatched name and address resolution.

Just use reliably unique names and you can head off a whole class 
of problems like this.

- tom]
7103.8RP field needs xjprint or xjdirect18669::HARVEYPrintserver Support- America's ZoneThu Apr 10 1997 12:0912
    Tom,
    
    	The most likely problem was that .0 didn't use "xjprint" in the RP
    field when setting up the queue. This is the most common problem that
    we have been seeing in the support center.  
    
    	That is until the 16MB printers started shipping. There is nothing
    in the DOCs that mentions that "xjdirect" needs to be used instead of
    "xjprint".
    
    
    Renis