Conference 7.286::postscript_printing

7092.0. "DEClaser 3500 and Connecting status in Windows 95" by MLNCSC::DEPOLIG () Mon Feb 24 1997 06:22

Hi,

a customer of mine has some Windows95 users that print on
some LN14 (DEClaser 3500) via Digital Network Port (tcp/ip).

All works fine, but when the printer remains without paper
and the jobs fill the print buffer then the print manager
sets the next job in Connecting status.
If paper is added to the printer the job remains in Connecting
status and it isn't printed; reboot is needed to clear the
print manager queue.

I have reproduced this problem with this configuration
PC:      Celebris GL 5133, Windows 95 sp1
printer: DEClaser 3500 3Mb + NIC v01.38
file:    notes_en.txt (by excursion v3.0 kit)
applic:  notepad

if only five or six papers are in the printer tray and I
print three times the same file from notepad the third
job remain in print manager in Connecting status,
it is impossible to cancel or pause the job; after rebooting
the job is in pause status.

If DEClaser 3500 is connected via parallel port all
works fine.

I have enabled the Digital Network Port loggin
and I have noticed of some errors like: 
returning SOCK_E_TIMEDOUT from .....
and
returning FALSE from .....

Can somebody help me to troubleshooting this problem ?

Thanks in advance

Gino De Poli


======= LOGGIN FILE ==========
11/28/1996 11:50:05 Entered InitializeMonitor:
	root = System\CurrentControlSet\Control\Print\Monitors\Digital Network Port
	hInstance = 0x7efa0000
11/28/1996 11:50:05 InitializeMonitor: Setting up Monitor dispatch table (Chicago Only)
11/28/1996 11:50:05 successful InitializeMonitor()
11/28/1996 11:50:05 EnumPorts(buffer size = 0, level = 2)
11/28/1996 11:50:05 Bytes needed = 226
11/28/1996 11:50:05 returning FALSE from
	decpsmon.c
	@ 1532, err = 122
11/28/1996 11:50:05 EnumPorts(buffer size = 226, level = 2)
11/28/1996 11:50:05 Bytes needed = 226
11/28/1996 11:50:05 Portname: Cucu
11/28/1996 11:50:05 Portname: agile
11/28/1996 11:50:05 Portname: PS17
11/28/1996 11:50:05 PrintServer Type = 2
11/28/1996 11:50:05 0x82cc391d Cucu
11/28/1996 11:50:05 0x82cc38e5 agile
11/28/1996 11:50:05 0x82cc38ae PS17
11/28/1996 11:50:05 successful EnumPorts()
11/28/1996 11:55:37 OpenPort() -- port = agile
11/28/1996 11:55:37 successful OpenPort()
11/28/1996 11:55:37 StartDocPort() -- Thu Nov 28 11:55:37 1996
	printer = Agile 3500/Net
11/28/1996 11:55:38 StartDocPort:
	PrintServer flag: 0
	DEClaser TCP/IP flag: 1
	RapidPrint TCP/IP flag: 0
	DECserver TCP/IP flag: 0
	PrintServer type: 0
11/28/1996 11:55:38 IB_get machine name
11/28/1996 11:55:38 IB_get software name
11/28/1996 11:55:38 IB_get software version
11/28/1996 11:55:38 find printer address 16.192.32.234:10001
11/28/1996 11:55:38 find printer address: host: 16.192.32.234
11/28/1996 11:55:38 find printer address: port: 10001
11/28/1996 11:55:38 ppr_connect -- attempted channel open (ccead0)
11/28/1996 11:55:38 ppr_connect -- exiting (ccead0)
11/28/1996 11:55:38 IB_get job user
11/28/1996 11:55:38 IB_get job from
11/28/1996 11:55:38 IB_get job id
11/28/1996 11:55:38 IB_get job note
11/28/1996 11:55:38 successful StartDocPort() -- Thu Nov 28 11:55:38 1996

11/28/1996 11:55:38 WritePort(4096 bytes)
11/28/1996 11:55:38 successful WritePort: *pcbW = 4096
11/28/1996 11:55:38 WritePort(4096 bytes)
11/28/1996 11:55:38 successful WritePort: *pcbW = 4096
11/28/1996 11:55:38 WritePort(4096 bytes)
11/28/1996 11:55:38 successful WritePort: *pcbW = 4096
11/28/1996 11:55:38 WritePort(4096 bytes)
11/28/1996 11:55:39 successful WritePort: *pcbW = 4096
11/28/1996 11:55:39 WritePort(4096 bytes)
11/28/1996 11:55:39 successful WritePort: *pcbW = 4096
11/28/1996 11:55:39 WritePort(4096 bytes)
11/28/1996 11:55:39 successful WritePort: *pcbW = 4096
11/28/1996 11:55:39 WritePort(4096 bytes)
11/28/1996 11:55:39 successful WritePort: *pcbW = 4096
11/28/1996 11:55:39 WritePort(4096 bytes)
11/28/1996 11:55:43 successful WritePort: *pcbW = 4096
11/28/1996 11:55:43 WritePort(4096 bytes)
11/28/1996 11:55:43 successful WritePort: *pcbW = 4096
11/28/1996 11:55:43 WritePort(4096 bytes)
11/28/1996 11:55:43 successful WritePort: *pcbW = 4096
11/28/1996 11:55:43 WritePort(4096 bytes)
11/28/1996 11:55:43 successful WritePort: *pcbW = 4096
11/28/1996 11:55:43 WritePort(4096 bytes)
11/28/1996 11:55:43 successful WritePort: *pcbW = 4096
11/28/1996 11:55:43 WritePort(4096 bytes)
11/28/1996 11:55:44 successful WritePort: *pcbW = 4096
11/28/1996 11:55:44 WritePort(4096 bytes)
11/28/1996 11:55:45 successful WritePort: *pcbW = 4096
11/28/1996 11:55:45 WritePort(4096 bytes)
11/28/1996 11:55:45 successful WritePort: *pcbW = 4096
11/28/1996 11:55:45 WritePort(4096 bytes)
11/28/1996 11:55:46 successful WritePort: *pcbW = 4096
11/28/1996 11:55:46 WritePort(4096 bytes)
11/28/1996 11:55:47 successful WritePort: *pcbW = 4096
11/28/1996 11:55:47 WritePort(4096 bytes)
11/28/1996 11:55:47 successful WritePort: *pcbW = 4096
11/28/1996 11:55:47 WritePort(4096 bytes)
11/28/1996 11:56:50 successful WritePort: *pcbW = 4096
11/28/1996 11:56:50 WritePort(4096 bytes)
11/28/1996 11:56:51 successful WritePort: *pcbW = 4096
11/28/1996 11:56:51 WritePort(4096 bytes)
11/28/1996 11:56:58 successful WritePort: *pcbW = 4096
11/28/1996 11:56:58 WritePort(4096 bytes)
11/28/1996 11:56:59 successful WritePort: *pcbW = 4096
11/28/1996 11:56:59 WritePort(4096 bytes)
11/28/1996 11:57:06 successful WritePort: *pcbW = 4096
11/28/1996 11:57:06 WritePort(4096 bytes)
11/28/1996 11:57:07 successful WritePort: *pcbW = 4096
11/28/1996 11:57:07 WritePort(158 bytes)
11/28/1996 11:57:16 successful WritePort: *pcbW = 158
11/28/1996 11:57:16 EndDocPort() -- Thu Nov 28 11:57:16 1996

11/28/1996 11:57:16 Allocated bytes outstanding: 1206
11/28/1996 11:57:16 Total allocations: 21
11/28/1996 11:57:16 Total frees: 16
11/28/1996 11:57:16 Allocations outstanding: 5
11/28/1996 11:57:16 Block of size 356 allocated by registry.c, line 322
11/28/1996 11:57:16 Block of size 356 allocated by registry.c, line 322
11/28/1996 11:57:16 Block of size 356 allocated by registry.c, line 322
11/28/1996 11:57:16 Block of size 69 allocated by decpsmon.c, line 767
11/28/1996 11:57:16 Block of size 69 allocated by instance.c, line 178
11/28/1996 11:57:16 successful EndDocPort() -- Thu Nov 28 11:57:16 1996

11/28/1996 11:57:16 StartDocPort() -- Thu Nov 28 11:57:16 1996
	printer = Agile 3500/Net
11/28/1996 11:57:16 StartDocPort:
	PrintServer flag: 0
	DEClaser TCP/IP flag: 1
	RapidPrint TCP/IP flag: 0
	DECserver TCP/IP flag: 0
	PrintServer type: 0
11/28/1996 11:57:16 IB_get machine name
11/28/1996 11:57:16 IB_get software name
11/28/1996 11:57:16 IB_get software version
11/28/1996 11:57:16 find printer address 16.192.32.234:10001
11/28/1996 11:57:16 find printer address: host: 16.192.32.234
11/28/1996 11:57:16 find printer address: port: 10001
11/28/1996 11:58:06 Returning SOCK_E_TIMEDOUT from
  os_sockw.c
  @ 211, last error = 10060
11/28/1996 11:58:06 ppr_connect -- attempted channel open (ccead0) 
11/28/1996 11:58:06 IB_get job state
11/28/1996 12:15:59 EnumPorts(buffer size = 0, level = 2)
11/28/1996 12:15:59 Bytes needed = 226
11/28/1996 12:15:59 returning FALSE from
	decpsmon.c
	@ 1532, err = 122
11/28/1996 12:15:59 EnumPorts(buffer size = 728, level = 2)
11/28/1996 12:15:59 Bytes needed = 226
11/28/1996 12:15:59 Portname: Cucu
11/28/1996 12:15:59 Portname: agile
11/28/1996 12:15:59 Portname: PS17
11/28/1996 12:15:59 PrintServer Type = 2
11/28/1996 12:15:59 0x82e754c7 Cucu
11/28/1996 12:15:59 0x82e7548f agile
11/28/1996 12:15:59 0x82e75458 PS17
11/28/1996 12:15:59 successful EnumPorts()
11/28/1996 12:16:05 ConfigurePort(
	server = "NULL",
	port = "agile")
11/28/1996 12:16:05 Lookup_TCPIPName: szKey = 16.192.32.234
11/28/1996 12:16:05 gethostbyaddr returned NULL
11/28/1996 12:16:24 successful ConfigurePort()
11/28/1996 12:16:24 EnumPorts(buffer size = 0, level = 1)
11/28/1996 12:16:24 Bytes needed = 28
11/28/1996 12:16:24 returning FALSE from
	decpsmon.c
	@ 1532, err = 122
11/28/1996 12:16:24 EnumPorts(buffer size = 28, level = 1)
11/28/1996 12:16:24 Bytes needed = 28
11/28/1996 12:16:24 Portname: Cucu
11/28/1996 12:16:24 Portname: agile
11/28/1996 12:16:24 Portname: PS17
11/28/1996 12:16:24 PrintServer Type = 2
11/28/1996 12:16:24 0x00510f03 Cucu
11/28/1996 12:16:24 0x00510efd agile
11/28/1996 12:16:24 0x00510ef8 PS17
11/28/1996 12:16:24 successful EnumPorts()

    You are ahead of me.  I cannot find a 3500/net driver for Windows 95 at
    all.  I've tried creating the port with the 5100/net driver, but it
    doesn't print at all.  Where did you get the driver, or did you do what
    I did?  I remember having this problem a long time ago, but somebody
    else had created the printer.  We never got it working and the user
    left the building.  Lately the 3500's have been working ok from NT,
    which has a /net driver, but I some users want to go direct from 95.
    
    The printer works fine from VMS and NT.  
    
    Ben

    I did get mine working.  I used the "Have Disk" option to install the
    5100/net driver from a floppy.  Then I changed the Port Type to
    "DEClaser 3500 or 5100 Ethernet Card (via TCP/IP).  If I try to use the
    existing 5100 driver again, there's no "Add Port".  I guess I could add
    it from an existing printer, but that is sort of crude.  I'm concerned
    about .0, wondering if it might fail when it runs out of paper.  I know
    we have had problems with the NT spooler getting hung up when things
    like that happen, although it is usually when the problem is prolonged.
    
    Ben

re .2

Hi Ben,

if you install W95 from cd-rom kit there are some DEC printer driver
"/Net" ( the floppy kit doesn't have them ), I have installed 
"DEClaser 5100/Net" driver and in <Properties> <Details> <Add Port>
<Other> <Digital Network Port> I chose "DEClaser 3500 or 5100
Network Card (via TCP/IP)" port type and all works fine .


re .0

On WNT 4.0 the problem doesn't appear.
Can somebody tell me if the NIC firmware upgrade could fix this behaviour ?


Thank.

Gino De Poli.

Do I have to open an IPMT ?

Thanks.

Gino De Poli