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Conference 7.286::postscript_printing

Title:Digital PostScript printers and their associated software
Moderator:REGENT::LASKOHER
Created:Wed Jan 24 1990
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:7230
Total number of notes:31971

7090.0. "anybody WAN load LPS17 - IP" by MEOC02::DWYERMICHAEL () Fri Feb 21 1997 02:18

    Hi 
    
    HAs anyone loaded an LPS17 from a DEC UNIX box OR win-NT V3.51 using
    V5.1 of printserver code (PRISM gui) across a WAN link using
    a pair of (cisco)
    routers using bootp-tftp-TCP (not MOP etc). If so can you let me know
    what problems did you initially have and how were they rectified.
    
    I have IP helper-address enabled and I am able to load the primary file
    into the LPS17 by bootp-tftp but the secondary will not load (by a TCP
    session) as the LPS17 will not acknowledge the TCP request (SYN) from
    the server even though it sees it in its local LAN. We (not just me)
    believe the def GWay is not being loaded or acted upon by teh LPS17.
    The LPS17 is at V2.1 1.0 1.0 (from the LCD. VAXELN V4.5 LPS17 loads in
    OK (primary) and is displayed on the LCD - then nothing. 
    The default gateway
    parameters of the LPS17 are transferred correctly to the LPS17 as are
    the other parameters. The problem is exactly the same for both DEC UNIX and
    -NT (with PRISM).
    
    V5.1 of the printer code says that V5.0 did not load across a WAN but
    that has been fixed in V5.1. Is this true ?? I think NOT !!
    
    Regards
    Michael 
     
                                                            
T.RTitleUserPersonal
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7090.1Look at the gatewayNECSC::HARVEYPrintserver Support- America's ZoneFri Feb 21 1997 11:348
    Michael,
    
    	Can you ping the printer? Is there a a unix machine that the lpsrc
    utility can be run on that is in the local printers subnet? Then using
    the remote console get the printers config data. I suspect that the
    printer doesn't have the correct gateway address.
    
    Renis
7090.2More DetailsMEOC02::BARNHOORNhere on Cactus IslandSun Feb 23 1997 18:38105
Renis,

I'm working with Michael, on loading the LPS17 over WAN using IP.

To restate the configuration, we are testing (and will go in production) is a
central system(s) located at head office and PCs (Windows 3.1) located at the
remote site with the LPS17.

      _____       ______
     |DUnix|     | W NT |
     -------     --------
        |            |
    ---------------------- (LAN1)
            |
          (Router1)
             \
              -----------------
                               \
                            (Router 2)
                               |
                          --------------  (LAN2)
                           |         |
                         PCs       LPS17




To answer your questions, in .1
    
>>    	Can you ping the printer? 

After the LPS17 loads the initial lps17.sys file, via bootp, router2 and the
pcs can ping the LPS17.
 
router1, the NT box and the Unix system CANNOT ping the LPS17.
(They can ping the PCs on the LPS17's subnet (LAN2))

>> Is there an unix machine that the lpsrc utility can be run on that is in 
the local printers subnet? 

No refer to diagram.

>> Then using the remote console get the printers config data. 

no remote system.  

>> I suspect that the printer doesn't have the correct gateway address.
    
Watching the bootp request and reply with an Ethernet sniffer on the LPS17's
network (LAN2) we see the LPS17s, IP address, subnet address and GATEWAY
address sent to the LPS17.

After the bootp file (lps17.sys) is sent, the DUnix box tries to make a TCP
connection to the LPS17 to send the rest of the configuration details, but the
LPS17 never responds.



From the Release Notes ************************************************

                                      Problems Addressed in this Release



              Specific changes include the following:

              o  A PrintServer printer running Version 5.0 cannot be
                 booted with bootp over a gateway. This means that the
                 primary boot host, secondary boot host, and PrintServer
                 printer must all be in the same subnet. This has been
                 fixed in Version V5.1.

  
*************************************************************************

   HAS ANYONE ELSE TRIED THIS AND SUCCESSFULY GOT THIS TO WORK??

   DOES THIS REALLY WORK (REMOTE BOOTING) WITH V5.1?



NOTE:

When the LPS17 is located on Local LAN (LAN1), it loads and prints correctly.
The IP address, subnet address and Gateway address are correctly defined.

The lpssetup utility (and edit bootptab) is re-executed when we relocate the
 LPS17 onto LAN2.  



    regards


     Mark.

Versions Used:

 VAXELN V4.5 LPS17
 LPS17 V2.1 1.0 1.0
 LPS17-AB (32 Meg Memory   PrinterServer 17/600)
 Printserver Server Software for Digital Unix, V5.1


7090.3Check out the subnet maskNECSC::HARVEYPrintserver Support- America's ZoneMon Feb 24 1997 11:4219
    Mark,
    
    	I have personally setup remote booting of LPS17s. One case was a
    customer has their major data center in San Francisco, CA and were
    booting remote LPS17s in various remote offices, for instance New York. 
    
    The path to New York from San Francisco was through at least 3 routers.
    They had contracted their leased 56k line to a network provider. So the 
    config was as follows:
    
    
    UNIX machine -> router1 -> router2 -->Network Cloud --> router3 ->LPS17
    
    I had to play games with the subnet mask to be able to ping the remote
    printer. In one case I made the subnetmask 0.0.0.0 and another it was
    255.255.255.255. I would investigate the subnetmask if the gateway
    address is correct.
    
    Renis
7090.4REGENT::WOLFMon Feb 24 1997 16:4838
    Generally speaking if the printer boots ok but the mnagement client
    can not attach to the printer sucessfully (using tcp) then one
    of three things are incorrect
      1) The ip address of the printer
      2) The subnet mask of the printer
      3) The gateway address of the printer
    
    One thing to do is get a UNIX box on the local LAN, run the remote
    console to the printer, and see what the PRINTER thinks its 
    ip address, subnet mask and gateway are. No matter what you think 
    thay are, if the printer is not getting them then until that is fixed,
    nothing else will work.
    
    Another thing that is not well known. When booting using bootp there
    are acually two bootp requests made by the printer as follows:
       1) Printer's boot ROM makes a bootp broadcast request whose
    reply should contain a file name which the printer requests using tftp
    over udp
       When the primary file is loaded in to the printer and you get the
    VAXELN message in the front panel, the printer makes a second bootp
    request. When the VAXELN messatge is displayed, the printer loses
    its ip address, as contrl is passed form boot ROM code to the VAXELN 
    O.S. The second bootp request establishes ip address, subnet and
    gateway information for the Printer, once it is running under VAXeln 
    control. If this second bootp request fails, the printer will be
    incommunicato. Or if, for what ever reason, you do not get a
    gateway address, the printer will only be "seen" on the local
    lan.
    
    Do you have DHCP running? Could the DHCP server be answering the
    second bootp request? This might screw things up. We are seeing
    collisions between DHCP and bootp when DHCP and DECPSMON are running
    on the same WNT server.
    
    The bottom line is that this does work, but your network must be
    well managed.
    
         jeff
7090.5no duplicate addressMEOC02::DWYERMICHAELTue Feb 25 1997 04:3938
    Hi again,
    
    Further info
    
    Sniffer is being used.
    
    The LPS17 is sitting on its own LAN - no other devices.
    
    The second bootp req and reply are seen on the LPS LAN after VAXELN
    comes up. The second bootp reply has the SAME information as the first
    bootp-reply before the tftp sequence loaded VAXELN, ie the correct gateway
    ie both Gateway IP address and gateway fields (don't know why it should 
    appear twice), server assigned IP, bootfile name "3", hostname and
    address, subnet 255.255.255.0,  client mac, vendor ID etc. OK
    IP src - server, IP dst - address of the LPS17.
    UDP fields 67/ 68 . 
    
    TCP connect requests keep comin' onto the LPS LAN but the LPS keeps
     ignorin' 'em.
    
    Seems to me that VAXELN is ignoring the parameters that the second
    bootp reply is throwing at it.
    
    DHCP - OFF
    
    I see two other devices continually requesting bootp loads but are
    ignored all the time. I don't see how they could affect the LPS17.
     
    Tried with IP helper on in both ciscos and then only on in the remote - no
    change
    
    Any ideas ?
    
    Regards
    Michael
    
    
     
7090.6REGENT::WOLFTue Feb 25 1997 16:545
    Do you have any IP knowledgable nodes that you could place in the same
    LAN as the PrintServer and attach to the PrintServer using PRISM?
    I'd love to know what addresses the printer thinks it has.
    
       jeff