[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference 7.286::postscript_printing

Title:Digital PostScript printers and their associated software
Moderator:REGENT::LASKOHER
Created:Wed Jan 24 1990
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:7230
Total number of notes:31971

6521.0. "lps20 process hang" by CSCMA::CSCMA::KOECK () Wed Apr 17 1996 09:51

T.RTitleUserPersonal
Name
DateLines
6521.1Any ideas?UTRTSC::WDEBAKKERFeed your headWed Apr 24 1996 04:4950
6521.2thanks for the information and no we haven't seen this problem beforeREGENT::WIMBERGWed Apr 24 1996 13:4324
6521.3AMCFAC::RABAHYdtn 471-5160, outside 1-810-347-5160Thu May 01 1997 11:3512
bummer

The LPS$CONSOLE command ABORT doesn't abort the current job if it is in certain
processing states.  Nor does deleting the host job cause the printer to abandon
the job and go on to the next one.

I suppose if we waited long enough it might have sorted itself out but we
rebooted instead.

The file was perfectly viewable postscript via the CDA viewer.

Is there a way to clear the condition without resorting to a power cycle?
6521.4no other optionsREGENT::WIMBERGThu May 01 1997 17:0915
    
    Aborting from the remote console and the command line are the only two
    methods of removing jobs.
    
    The next time this happens - do try opening and closing the front cover
    wierd but sometimes works.
    
    Also make sure there is paper in the selected input tray - IT must have
    paper to print the error page when printing from VMS.
    
    Nancy
    
    Gee, a one year old note and just now getting a reply.
    
    
6521.5AMCFAC::RABAHYdtn 471-5160, outside 1-810-347-5160Fri May 02 1997 10:1410
re .4:

No OpenVMS involved per se.  The file came from Windows 95, Excel methinks, via
a Digital UNIX print server.

The test buttons did work and the test page printed nicely.  All input trays had
paper in them -- well, I didn't try the side tray.

Too bad the ABORT command doesn't have a qualifier like /I_MEAN_IT.  Too bad
there isn't a reboot command -- power cycling seems extreme.
6521.6reboot from the remote consoleREGENT::WIMBERGMon May 12 1997 12:569
    
    There is a reboot command in the remote console - you don't have to
    actually power cycle - it does however reload the software. It is the
    moral equivalent to mc ncp trigger node.
    
    It will save you toggling power on the printer
    
    Nancy