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Conference 7.286::postscript_printing

Title:Digital PostScript printers and their associated software
Moderator:REGENT::LASKOHER
Created:Wed Jan 24 1990
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:7230
Total number of notes:31971

6221.0. "DEClaser 3500 - Multi Tray Empty" by LEXSS1::KELLEHER () Thu Dec 07 1995 13:15

T.RTitleUserPersonal
Name
DateLines
6221.1Multi tray is the front small tray.REGENT::DODSONIllini manThu Dec 07 1995 13:355
6221.2RDVAX::MAILLETWed Jan 17 1996 15:544
6221.3Their mistake becomes your problemFUNYET::ANDERSONWhere's the nearest White Castle?Wed Jan 17 1996 21:3611
6221.4yikes...RDVAX::MAILLETThu Jan 18 1996 10:289
6221.5in other words, more information please...REGENT::LASKOTim - C&P Printer Systems EngineeringThu Jan 18 1996 11:1617
6221.6keep that multipurpose tray loaded!!!!!RDVAX::MAILLETThu Jan 18 1996 11:3215
6221.7REGENT::POWERSFri Jan 19 1996 09:2635
6221.8Still having the problem......MRDANA::BLANCHARDDana Blanchard dtn:226-5437Wed Mar 27 1996 17:1815
6221.9Need to download a code fragmentNEWENG::ANDERSON_BWed Mar 27 1996 17:4515
6221.10 .8 reformatted REGENT::ALEEAndy Lee (I don't like stuff that sucks)Thu Mar 28 1996 11:4323
6221.11DCPS supports setup modulesNEWENG::ANDERSON_BThu Mar 28 1996 16:1412
6221.12DEC 3500 - Multi Tray Empty Again.ZEKE::KEITHHackers is as Hackers DuzThu Apr 04 1996 11:4810
6221.13Pointer please.NEWENG::ANDERSON_BThu Apr 04 1996 12:4314
6221.14File ?ZEKE::KEITHHackers is as Hackers DuzThu Apr 04 1996 16:299
6221.15REGENT::POWERSFri Apr 05 1996 10:4410
6221.16We can get to a fix fasterNEWENG::ANDERSON_BFri Apr 05 1996 14:1012
6221.17??ZEKE::KEITHHackers is as Hackers DuzMon Apr 08 1996 15:1413
6221.18Much easier with a sampleNEWENG::ANDERSON_BTue Apr 09 1996 12:0319
6221.19been discussed SO MANY times before....REGENT::POWERSWed Apr 10 1996 11:3928
6221.20Sound like a plan ?ZEKE::KEITHHackers is as Hackers DuzThu Apr 11 1996 10:3532
6221.21REGENT::POWERSTue Apr 16 1996 11:2316
6221.22Check the guide tabRDVAX::LEVYRun Like an AntelopeWed Feb 05 1997 16:4724
I know this string is almost a year old, but we recently had a similar
problem and found an interesting solution.

Our user was complaining that the 3500 would periodically and "randomly"
start requesting paper from the multipurpose tray.  The printer would
produce the flag page correctly from the internal tray, but would then want
the multipurpose for the document.

After spending MUCH too much time trying to configure the Windows NT Server
from which the printer is served to only offer the internal tray, we
started trying to navigate the menu on the front panel.  Low and behold, we
could not select LETTER from the internal tray...it insisted that it was
A4.

In frustration I removed the paper tray and found, much to my
embarassment, that the paper end guide tab had been moved to the A4
position the last time paper was loaded and never moved back.  Returning it
to the LETTER position solved the problem.

Perhaps my stupidity will save someone a few hours of head-banging in the
future.  :-)

	dave