| Title: | Kit: Note 4229; Please use NOTED::PWDOSWIN5 for V4.x server |
| Notice: | Kit: Note 4229; Please use NOTED::PWDOSWIN5 for V4.x server |
| Moderator: | CPEEDY::KENNEDY |
| Created: | Fri Dec 18 1992 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4319 |
| Total number of notes: | 18478 |
Hello all,
My customer has a problem with "admin/analyze" command.
Your server is :
VAX 4000-105A / Open VMS 6.2
PATHWORKS V5.0E Eco01 fr OpenVMS
The error message is:
[SYSMAINT]>admin/analyze
%DCL-W-IVQUAL, unrecognized qualifier - check validity, spelling, and
placement \ANALYZE\
But the "admin" works fine with the menu and the "admin/pcsa" too:
[SYSMAINT]>admin/pcsa
PCSA_MANAGER> show version
LAD$KERNEL version : LAD$KERNEL V1.2
LADDRIVER version : LADDRIVER V1.2
PCSA_MANAGER version : PATHWORKS for OpenVMS V5.0
I tried to execute under admin menu:
admin / utilities / event logger / view event log / after=12-may-1997
and I received the following error:
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual
address=00000038, PC
=00299D6B, PSL=03C00004
%TRACE-F-TRACEBACK, symbolic stack dump follows
module name routine name line rel PC
abs PC
00299D6B
00299D6B
0029995A
0029995A
WE WE_Spawn 9963 00000036
0025129A
EVTLOG EVT_ViewEventLog_SCR 20268 000004DA
002478F2
WE hot_key_action 11394 000003FF
0025387F
WE smg_process_key 13491 000002C5
0025719D
WE traverse_dialog_box 14375 00000139
0025834D
WE WE_dialog_box 8283 00000B99
0024EAD5
EVTLOG EVT_main_SCR 19381 00000096
00246386
NAVIGATE process_bar_menu_utilities 14785 000000BF
00249277
NAVIGATE ProcessTopMenu 14945 00000103
002495DB
WE ProcessMenu 11898 000004E2
00254692
WE traverse_dialog_box 14389 00000163
00258377
WE WE_dialog_box 8283 00000B99
0024EAD5
NAVIGATE process_main_menu 14892 00000049
002494B1
LMMENU fsp1$main 34036 00000573
00223217
00308085
00308085
MTS$MAIN main 2956 0000001B
00222C1F
[SYSMAINT]>
Thanks in advance for your help and attention,
Lorena/CSC/Rio
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 4290.1 | UTRTSC::SWEEP | I want a lolly... | Wed May 14 1997 11:26 | 4 | |
Check if customer has local definitions for analyze
or logicals.
Adrie
| |||||
| 4290.2 | We checked... | VAXRIO::LORENA | Thu May 15 1997 08:51 | 9 | |
Adrie,
We checked all of the definitions local and global, but we didnt't find
any problem. This situation is very curious because the commnads:
"admin/pcsa"and "admin" works fine.
We are waiting for your suggestions about this problem,
Best regards,
Lorena
| |||||
| 4290.3 | WAG | VMSNET::P_NUNEZ | Thu May 15 1997 09:55 | 5 | |
Perhaps DCLTABLES is bad (though I'm not sure (1) how to check nor (2)
how to correct it)...
Paul
| |||||
| 4290.4 | How to fix DCLTABLES | CPEEDY::VATNE | Peter Vatne, Advanced Server for Digital Unix Engineering | Thu May 15 1997 13:07 | 9 |
> Perhaps DCLTABLES is bad (though I'm not sure (1) how to check nor (2) > how to correct it)... I think Paul's deduction is correct (DCLTABLES is bad). This can happen if an old version of PATHWORKS (Macintosh) is installed after PATHWORKS (LAN Manager). There should still be a release note on this. The cure is to execute @SYS$UPDATE:PWRK$INSTALL_COMMANDS. This will re-install the ADMIN command from SYS$UPDATE:PWRK$COMMANDS.CLD. | |||||
| 4290.5 | VAXRIO::LORENA | Fri May 16 1997 10:42 | 22 | ||
Peter and Paul,
>>I think Paul's deduction is correct (DCLTABLES is bad). This can happen
>>if an old version of PATHWORKS (Macintosh) is installed after PATHWORKS
>>(LAN Manager). There should still be a release note on this.
The Customer had installed old version of PW V4.2 before PW5
(LANManager).He performed UPGRADE V4->V5.
He never installed PW (Macintosh).
>>The cure is to execute @SYS$UPDATE:PWRK$INSTALL_COMMANDS. This will
>>re-install the ADMIN command from SYS$UPDATE:PWRK$COMMANDS.CLD.
We executed the command above and the DCLTABLES was updated, but the
problem continues with "admin/analyze".
Could you have some tips to check the customer' system ?
Thanks for your attention and help,
Regards,
Lorena/CSC/RIO
| |||||
| 4290.6 | Make sure to logout | CPEEDY::VATNE | Peter Vatne, Advanced Server for Digital Unix Engineering | Fri May 16 1997 16:00 | 23 |
> The Customer had installed old version of PW V4.2 before PW5
> (LANManager).He performed UPGRADE V4->V5.
> He never installed PW (Macintosh).
Thanks, that eliminates one theory.
> We executed the command above and the DCLTABLES was updated, but the
> problem continues with "admin/analyze".
Make sure the customer logs out and logs back in to pick up the new
DCLTABLES. Sorry I forgot to mention that the first time.
> Could you have some tips to check the customer' system ?
> Thanks for your attention and help,
> Regards,
> Lorena/CSC/RIO
The only other thing I can suggest is to make sure they run the IVP
to validate that all the right PATHWORKS images are installed.
If logging out and in again doesn't fix the problem, and the IVP
shows no checksum errors, then I'm out of ideas off the top of my
head. You'll have to formally escalate the problem in that case.
| |||||
| 4290.7 | UTRTSC::SWEEP | I want a lolly... | Tue May 20 1997 06:56 | 9 | |
Also make sure that the customer doesn't have the
DCLtables in sys$specific.
I saw it once that the customer had 2 dcltables,
1 in sys$common (that one got updated) and 1 in
sys$specific (which didn't got updated but got
used).
Adrie
| |||||