Conference noted::pwv50ift

4284.0. "V5.0E ECO1, Server stops responding" by VMSNET::J_DOUGLAS () Wed May 07 1997 18:41

    Hello,
    
    Took a call where the customer said that all share connections 
    were droped by the server for all users. 
    
    Admin/anal & NET ERROR /REV did not report any errors that 
    seemed related. 
    
    The only errors that showed up at about the same time users 
    found that they could not access their shares anylonger were:
    
    PWRK$LMMCP_NODE.LOG
    
    LKLock: resource lock deadlock on <PWRK$SHR>
    PCS_SetConnectionLevel: group name has not been declared
    
    Are either of these two messages of any importance to what might 
    have caused all the users to loose their access ?
    
    The customer is running V5.0E ECO1. I have requested that the 
    next time it happens that he try doing a NET START command from 
    DCL to see if the server is responding to NET commands from VMS. 
    
    He told me that the pwshow command showed that the pathworks 
    processes were in HIB at the time of the problem, and there is 
    nothing else in any of the log files that points to a problem 
    from what he could see. 
    
    Any help given is appreicated. 
    
    Thanks,     
    		Johnny.

    How about a simple network error.
    If somebody pulls the cable that this is
    exactly what you get.
    
    Adrie