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| Title: | Kit: Note 4229; Please use NOTED::PWDOSWIN5 for V4.x server |
| Notice: | Kit: Note 4229; Please use NOTED::PWDOSWIN5 for V4.x server |
| Moderator: | CPEEDY::KENNEDY |
|
| Created: | Fri Dec 18 1992 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4319 |
| Total number of notes: | 18478 |
4244.0. "pwrk$lmsrv eats cpu & I/O - users doing nothing" by VMSNET::L_GULICK (Lew Gulick) Wed Apr 02 1997 23:53
Customer has a 2-node Alpha 1000 4/233 cluster. VMS 6.2-1H3, PW 5.0E.
He has one share defined. This is a monster. It is used somehow for
Lotus Notes. He has one session, which is connected to the share. I
just logged out of his system. It is after hours now, and the single
session has no files open. The client is NT 3.51 (server). Transport
is TCP/IP only.
Pwrk$lmsrv is chugging away at something and accumulating I/O and CPU
rapidly. Gets about 40% of the CPU and ever increasing BIO and DIO.
The share has about 45gb of data and about 20,000 files and directories.
The process seems to always be at PC 80000304, although I only let the
trace run for about 1 minute.
I have lots of info gathered for elevation. Some is below. Any ideas?
Only pwmon is >80 characters.
Lew
PWMON screen capture:
PATHWORKS Queue Statistics -- Node FPARC1
Curr Peak Peak Total Avg time Avg time Total
Queue Name Waitrs Waitrs Time(ms) Waits per wait last 10 Time(ms)
---------------------------- ------ ------ -------- -------- -------- -------- ----------
LMSRV_QUEUE_COMQ 0 1 0 6 0
LMSRV_QUEUE_ADMINQ 0 1 0 6 0
LMSRV_QUEUE_LQ 0 1 0 7 0
LMSRV_QUEUE_MCPQ 0 1 10 40 500us 20
LMSRV_QUEUE_MSLOTQ 0 3 4760 1296 3.7ms 100us 4810
LMSRV_QUEUE_CALLOUT 0 1 0 5426 0
LMSRV_QUEUE_SMBQ 0 1 40 30645 100u 16us 3080
LMSRV_SMB_ACTIVE 1 2 12950 30645 493.2ms 527.7ms 15116980
LMSRV_QUEUE_IPCQ 0 1 0 15 0
LMSRV_QUEUE_CHQ 0 1 0 7 0
LMSRV_QUEUE_ALERTQ 0 3 0 3 0
LMSRV_NETRCV_WAIT 0 1 0 30645 0
LMSRV_NETSND_WAIT 0 1 0 8724 0
LMSRV_DOSMB_WAIT 1 2 0 30640 0
LMSRV_DIR_OPEN 0 1 0 18943 0
LMSRV_DIR_CLOSE 0 1 0 18934 0
LMSRV_DIR_MPXCLOSE 0 1 0 18937 0
Server Nodes: 2 Weighted Idle Time: 45% Least Loaded: FPARC2 (100% idle) Monitors: 2
FPARC1> net session
Computer User name Client Type Opens Idle time
-------------------------------------------------------------------------------
\\FLPKNTNS2 DATAFEED OS/2 LM 2.1 1 00:00:00
\\FPARC1_2020083F ADMIN OpenVMS LM 2.2 0 00:00:00
The command completed successfully.
FPARC1> net session \\FLPKNTNS2
Username DATAFEED
Computer FLPKNTNS2
Guest logon No
Client type OS/2 LM 2.1
Sess time 04:26:11
Idle time 00:00:00
Sharename Type # Opens
-------------------------------------------------------------------------------
ARCHIVE Disk 0
The command completed successfully.
FPARC1> net share archive
Sharename ARCHIVE
Path ARCHIVE:[ARCHIVE]
Remark
Permission (none)
Max. users No limit
Users
DATAFEED
The command completed successfully.
| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 4244.1 | | UTRTSC::SWEEP | I want a lolly... | Thu Apr 03 1997 04:19 | 9 |
| I am currently working on a similar CLD. We have found the
cause of this one and are preparing a fix for the cpu bound
activity. There is however another error that causes this
problem and we haven't tracked this one down yet.
The best thing you can do is to crash the system and send
us the dump. (offcourse crash when the problem is active).
Adrie
|
| 4244.2 | Thanks!! | VMSNET::L_GULICK | Lew Gulick | Thu Apr 03 1997 09:29 | 7 |
|
Thanks Adrie, we should be able to do that with this customer.
Should be on it's way today.
Lew
|
| 4244.3 | On its way | VMSNET::L_GULICK | Lew Gulick | Thu Apr 03 1997 15:16 | 9 |
|
> The best thing you can do is to crash the system and send
> us the dump. (offcourse crash when the problem is active).
FS Log: HPAQ4066A
Crash dump being sent.
Lew
|
| 4244.4 | | UTRTSC::SWEEP | I want a lolly... | Thu Apr 10 1997 07:12 | 13 |
| Mind you that the 2 errors are most likely different.
Check if the client is sending smb requests
Check if decnet netbios MC's are send
Disable the alerter and see if the problem disappears.
Most likely lotus notes might be doing something like
getting a full directory of the tree and that might time
out on win 95. Increase the session timeout on win 95.
Adrie
|