| Title: | Kit: Note 4229; Please use NOTED::PWDOSWIN5 for V4.x server |
| Notice: | Kit: Note 4229; Please use NOTED::PWDOSWIN5 for V4.x server |
| Moderator: | CPEEDY::KENNEDY |
| Created: | Fri Dec 18 1992 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4319 |
| Total number of notes: | 18478 |
Hi,
I am facing the following problem in the PW server.
What could be the problem here ??
Problem Description..
Pathworks Server shuts down automatically after machine boot.
The pathworks server startup is included in the system startup
file. The server starts up at the time of booting and then shuts
down automatically. Once the server is started manually, it
starts running. At times, after a random time period, the server
goes down by itself.
There is one error logged in the error log file. It say
CMTEXTRACTPWRKVALUE in module CMTCONFIGINT PCM_WARNING_ACTION.
But there is no message in the OPERATOR.LOG file also. This indicates
that the DECnet in the system is working ok. There is no message
logged for a DECnet disturbance or a UCX disturbance.
There is no disturbance in the network hardware as all the terminals
connected to the DECserver are working OK without any disturbance.
The problem started occuring only from last Tuesday. Till then, the
server was working fine.
The server has been configured with only DECnet. TCP/IP, Netbieu
and IPX is not running on the server.
Hardware config...
Alpha Server 1000A 5/300 with
128 MB RAM
1 * RZ29B-VA 4GB HDD (Narrow) in SBB
1 * CD-ROM
1 * FDD
1 * TLZ07 DAT Drive
1 * DE-435 Ethernet card
Software details...
OVMS 6.2-1H3
Pathworks 5.0C running on DECnet
UCX 3.3
ORACLE
Network details...
The system is connected on the network with the following.
1 * DECserver 700
3 * DECserver 90L+
1 * 8 port Synoptics hub
1 * Cisco Route
Tks n regards,
Prem
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 4188.1 | VMSNET::P_NUNEZ | Tue Mar 04 1997 09:23 | 20 | ||
Prem,
Start by looking in usual places:
Process dump (*.dmp) files in either PWRK$LOGS: or PWRK$LMLOGS: and, if
found, their corresponding .log file.
$ ADMIN/ANALYZE/SINCE=<date:time>
how do you know the server has "gone down"? Do you see specific
processes missing or simply that when you try to use it, it returns an
error indicating it's not running, etc?
If you're really running v5.0C, highly recommend upgrading to latest
version - v5.0E. To see what version you have:
$ @sys$startup:pwrk$define_commands
$ pwver ! Note the Image Version column
Paul
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| 4188.2 | Server going down.. | QCAV02::KPREM | Wed Mar 05 1997 00:51 | 20 | |
Hi,
There is no process dump file and no proper trace of any errors
in the error logs.
The server is configured for 7 users only. Only DECnet has been
configured, Netbieu and TCP/IP has been eliminated. The users
get connected thru DECnet. We noticed that the server is down
only when a new user tries to connect or when we run ADMIN/PATHWORKS.
The message we get is "Server is not running". The processes
remain on the system. We have to manually start the server and
it runs for the entire day. This problem is intermittent.
1. Can this problem be due to Netbieu not running ??
2. The version 5.0c cld be giving this problem ??
Regards,
Prem
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| 4188.3 | UTRTSC::EISINK | No Kipling apes today | Thu Mar 06 1997 02:17 | 36 | |
Prem,
>> 1. Can this problem be due to Netbieu not running ??
No, more likely that decnet starts to fail and PATHWORKS
startup dies.
>> 2. The version 5.0c cld be giving this problem ??
Can be, wild guess but I strongly recomend to upgrade to V50E.
Its not a hard job, easy to do and when you escalate to the CSC
people or to engineering they will ask you to upgrade anyway
Back to the problem.
1) Is decnet started before PATHWORKS
2) Does systartup terminates before it even call pwrk$startup.com ?
You know, $ set noon?
3) What does admin/analyze give you. DO you see the startup from
pwrk$lmmcp process which starts the lmdmn and lmsrv process ?
It must be there....
4) What does accounting gives you. This is an indication that the
processes are started, thus pwrk$startup called.
What do you see when image accounting is turned on.
5) What do you see in the log files when you submit decnet startup
in batch _and_ pathworks in batch too.
6) You can start pathworks manualy so look in the startup phase.
Rob.
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