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Conference noted::pwv50ift

Title:Kit: Note 4229; Please use NOTED::PWDOSWIN5 for V4.x server
Notice:Kit: Note 4229; Please use NOTED::PWDOSWIN5 for V4.x server
Moderator:CPEEDY::KENNEDY
Created:Fri Dec 18 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4319
Total number of notes:18478

4127.0. "Again, SMP supported with PWKS VMS Server ??" by LATINA::ALBERTOG (MCS Madrid) Mon Jan 27 1997 05:53

    Hi all,
    
    Can anybody help me ??
    
    We have a customer with a ALPHA 2100 5/250 
    AOVMS 6.2 and Pathworks VMS LM.
    
    This customer did a hardware upgrade, I mean, he put a second CPU and
    more memory in the ALPHA 2100. 
    
    From this point, the System was up but Pathworks didn't work correcty. 
    The PWRK$LMSRV process goes to PFW state when any user try to access to 
    the file shares.
    
    No error messages at operator.log, no error messages at PWRK$*.LOGs
    files, no PWRK*.DMP dump files...
    
    We think probably will be a problem with Multiprocessor support on
    PWKS VMS Server.
    
    Is it SMP supported with Pathworks VMS LM in ALPHA Systems ?
    
    Any ideas ??
    
    Help would be best appreciated ??
    
    
    Regards,
    
    Alberto G.  ;-)
T.RTitleUserPersonal
Name		DateLines
4127.1UTRTSC::EISINKNo Kipling apes todayMon Jan 27 1997 06:246
    Consult your VMS specialist. This is __definitly__ no PATHWORKS
    problem.
    You know, VMS stands for Virtual Memory System and does needs a
    pagefile and pagefilequota.
    
    	Rob.
4127.2OpenVMS tuning issue?QBUS::B_GASPERMon Jan 27 1997 06:2922
    Hi,
    
    	I don't think its a problem with PATHWORKS on the smp system, there
    are many people running these configurations.  I would troubleshoot it
    as an OpenVMS problem.  See attached hints.
    
     PFW     Page Fault Wait.  The process must wait for a page to be
               read in from disk.  If you see many processes in this
               state, investigate disk contention problems, since this
               state usually occurs when a disk containing a pagefile or
               installed image files is overloaded with I/O requests or is
               encountering I/O errors.  See '13)' and '14)'for more
               information.
    
               Another cause is that the disk containing the page has
               temporarily gone offline, in which case it will appear in
               "Mount Verification" in the SHOW DEVICE display.
    
    Try looking at this then possibly post in OpenVMS conference for tuning
    help.  One question is did you run autogen after the upgrade?
    
    		Bill
4127.3Without the second CPU it works short time ...LATINA::ALBERTOGMCS MadridMon Jan 27 1997 07:1422
    Thanks for the quick answers...
    
    * Related with System hardware upgrade (second CPU and more memory):
    
    	1/ Customer ran an AUTOGEN
    	2/ Rerun un PWRK$CONFIG
    	3/ Rerun AUTOGEN AGAIN
    
    		---> Pathworks didn't work correctly
    
    
    Due to customer hadn't Pathworks available, We told with him and
    we decided to remove the second CPU and tried to restart the System. 
    Now waiting for customer call...
    
    At this moment, the customer called to us and it seems to be that PWKS
    started correcty. But, ... when around of 30 of his PC clients are connected
    to PWKS Server, the PWKS Server stops working. 
    
    Thanks and regards,
    
    Alberto G. .-
4127.4Problem was memory caches. Increased them and O.K.LATINA::MONJEMCS MadridMon Feb 03 1997 04:1412
    Hello,
    
    It works fine now.
    
    Problem was related with System Memory caches and Pathworks Memory
    Caches. 
    
    Increase all of them and Pathworks works.
    
    Regards,
    
    Antonio Monje