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Conference bulova::decwindows

Title:DECWINDOWS
Notice:DECwindows Motif V1.2-4 SSB kits: note 5519
Moderator:GRIM::MESSENGER
Created:Wed Nov 28 1990
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5861
Total number of notes:24081

5855.0. "AS500-300: DECW$PRINTSCREEN ACCCVIO @PC 33464 " by DAGWST::CHINN (Gil Chinn, DTN 521-4338) Fri May 23 1997 20:22

    Hi, Alpha VMS V7.1, AS500-300, 128MB, EV5 (21164), PAL 1.18, Console
    Ver V6.3-11, GYA: ZLX2-E (TGA2)
    
    DECW$PRINTSCREEN generates an access violation (direct invocation or
    thru the pulldown menu) with the latest CSCPAT MOTIFU4012 applied
    irregardless of what print options are selected.  The customer is doing
    a print portion of the screen (bounding box size is irrevelant).
    
    
    Does anyone have any insight on the caused?
    
    thanks,
    gil 
    
    
    %SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual
    address=0000000000000008, PC=0000000000033464, PS=0000001B
    
    Improperly handled condition, image exit forced.
      Signal arguments:  Number = 0000000000000005
    			 Name   = 000000000000000C
    				  0000000000010000
    				  0000000000000008
    				  0000000000033464
    				  000000000000001B
    Register dump:
    R0  = 00000000  R1  = 00000000  R2  = 00010E60
    R3  = 00271950  R4  = 7AFAB8C0  R5  = 7AFAB8B8
    R6  = 7AFAB8BC  R7  = 00000000  R8  = 00000000
    R9  = 00000224  R10 = 0030CA98  R11 = 7FFCE3E0
    R12 = 00000000  R13 = 7B0601E0  R14 = 00000000
    R15 = 00271950  R16 = 000117A0  R17 = 77770000
    R18 = 00394EE8  R19 = 00000000  R20 = 00000000900398DB8
    R21 = 7B2248F0  R22 = 7B2248F0  R23 = 00000001
    R24 = 00000080  R25 = 00000001  R26 = 00033464
    R27 = 7B7FC140  R28 = 7B8F4040  R29 = 7AFAB7D0
    SP  = 7AFAB7C0  PC  = 00033464  PS  = 0000001B
T.RTitleUserPersonal
Name		DateLines
5855.1GRIM::MESSENGERBob MessengerWed May 28 1997 10:528
You should enter an IPMT case to report this problem.

Is this on a multi-headed system?  I found a problem recently where Print
Screen accvioed when I told it that I wanted to print a portion of screen
0, for example, and then clicked the mouse in screen 1.  I'm not sure
whether it matches the footprint of the register dump that you posted.

				-- Bob
5855.2single-headed workstationDAGWST::CHINNGil Chinn, DTN 521-4338Wed May 28 1997 13:387
    RE .1 thanks Bob.  no, its a single headed workstation using CDE.  Its
    on all workstations with identical configurations.
    
    How does one log an IPMT?
    
    thanks again
    g
5855.3GRIM::MESSENGERBob MessengerWed May 28 1997 14:156
>    How does one log an IPMT?
    
I haven't done it, so I couldn't say.  If you're working at a support
center ask your project leader.

				-- Bob