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| Title: | DECWINDOWS |
| Notice: | DECwindows Motif V1.2-4 SSB kits: note 5519 |
| Moderator: | GRIM::MESSENGER |
|
| Created: | Wed Nov 28 1990 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 5861 |
| Total number of notes: | 24081 |
5820.0. "accvio - decw$server => librtl?" by FORAT::JLS (Are we in the same ship?) Thu Apr 03 1997 11:39
Hello,
In the following lines is pointed the info from a decw$server crash.
Please,can anyone help me to troubleshoot the problem?
Thanks in advance,
/jls
System info:
ALPHASTATION 200 4/166 - 128MB
OVMS ALPHA 6.2
MOTIF 1.2-3 ECO 7 (with modified DECW$XMLIBSHR12 => IPMT SQO100331)
DECwindows ident is DW V1.2-3960215
DECwindows server ident is DW T6.2-950505
DECwindows transport ident is DW T6.2-950505
DECwindows xlib ident is DW V1.2-3960215
DECwindows OSF/Motif Toolkit ident is DW V1.2-3961029
DECwindows apps ident is DW V1.2-3960215
DECwindows programming ident is DW V1.2-3960215
OPEN3D 3.5 ( 2 X ZLXP-E1 MODULES installed in the system)
Firmware: V6.1-2
The customer is running a grahic application controlling an
electrical network,using displays in both available screens.
The problem is reported when an operator working with the graphic
application was trying to move a window from screen 0 to screen 1.
The process running the above application (called PGRAF) disappears
reporting a message in screen 0...and the operator is unable to
work.....finally the system is rebooted.
Looking at the error files from the decw$server (See 1) and "pgraf"
application (See 2),I think (?) the main problem is the crash from
the decw$server process.
1.- decw$server_0_error.log
-----------------------
9-MAR-1997 23:40:31.9 Hello, this is the X server
This is the DECwindows X11 display server for OpenVMS AXP T6.2-950505
compiled on May 5 1995 at 04:29:36
Main address = 00032388
Activating extension image DECW$SVEXT_Adobe_DPS_Extension,
extension name: Adobe-DPS-Extension, entry address 002D82A8
Activating extension image DECW$SVEXT_Xie,
extension name: Xie, entry address 0045A690
Activating extension image DECW$SVEXT_DEC_XTRAP,
extension name: DEC-XTRAP, entry address 0052C560
Activating extension image DECW$SVEXT_Multi_Buffering,
extension name: Multi-Buffering, entry address 0056E0E0
Activating extension image DECW$SVEXT_X3D_PEX,
extension name: X3D-PEX, entry address 00622290
Activating extension image DECW$SVEXT_glx,
extension name: glx, entry address 006E4190
Activating extension image DECW$SVEXT_decstereo,
extension name: decstereo, entry address 00776058
DECW$TRANSPORT_COMMON image base address: 7F594000
DECW$TRANSPORT_DECNET image base address: 007BA000
%DECW-I-ATTACHED, transport DECNET attached to its network
DECW$TRANSPORT_LOCAL image base address: 008A8000
DECW$TRANSPORT_TCPIP image base address: 008EA000
%DECW-I-ATTACHED, transport TCPIP attached to its network
DECWINDOWS DigitalEquipmentCorp. AXP, Release 6.2
Shareable Image DDX GY, InitOutput loaded at 0092F8D0
ffbvmsScreenInit: Init FFB screen number 0
Screen 0 sfb+/TGA revision # 4 8 bits/pixel 2039232 bytes VRAM
Shareable Image DDX GY, InitOutput loaded at 0092F8D0
ffbvmsScreenInit: Init FFB screen number 1
Screen 1 sfb+/TGA revision # 4 8 bits/pixel 2039232 bytes VRAM
DEC-XTRAP: AddExtension assigned Major Opcode '137'
DEC-XTRAP: Vers. 3.3-0 successfully loaded
N_InitLGI : MHEAD_LGI flag is enabled
N_InitLGI : Init SFBPLUS
shared library DECW$SERVER_DDX_GY sucessfully loaded.
SFBPLUS : N_InitMicrocode
N_InitLGI : MHEAD_LGI flag is enabled
N_InitLGI : Init SFBPLUS
SFBPLUS : N_InitMicrocode
OptionTable Contents (file: SYS$MANAGER:DECW$XSERVER_O3D.CONF)
Export24BitDoubleBufferVisualOnZLXE = "False"
GL Extension initialized
Build Date and Source Tree:
DEC:PKO:O3D:3.4.0:V32_SSB:3.4.0:09:18:96:OSF1:V3.2.148:CC::OPT::
Wed Sep 18 16:35:20 EDT 1996
/src/a1/sep18G_V32_SSB_pvgopt_clients/src
9-MAR-1997 23:40:48.2 Calling the dispatcher...
10-MAR-1997 12:52:49.3 Create Console Window x 0, y 0, w 1284, h 480
10-MAR-1997 12:53:41.8 Destroy Console Window
10-MAR-1997 12:58:42.2 Create Console Window x 0, y 0, w 1284, h 480
10-MAR-1997 12:58:47.1 Destroy Console Window
10-MAR-1997 16:01:23.4 Create Console Window x 0, y 0, w 1284, h 480
10-MAR-1997 16:01:29.9 Destroy Console Window
10-MAR-1997 18:33:02.5 Create Console Window x 0, y 0, w 1284, h 480
10-MAR-1997 18:33:19.9 Destroy Console Window
12-MAR-1997 09:13:11.1 Create Console Window x 0, y 0, w 1284, h 480
12-MAR-1997 09:13:53.8 Destroy Console Window
18-MAR-1997 07:50:32.2 ffbWirePages: Couldn't lock pages for DMA, status: 12,
iosb: 0
18-MAR-1997 08:54:54.2 Create Console Window x 0, y 0, w 1284, h 480
18-MAR-1997 08:56:59.9 Destroy Console Window
18-MAR-1997 11:12:48.3 Create Console Window x 0, y 0, w 1284, h 480
18-MAR-1997 11:13:07.7 Destroy Console Window
18-MAR-1997 13:56:21.6 Create Console Window x 0, y 0, w 1284, h 480
18-MAR-1997 13:56:27.9 Destroy Console Window
19-MAR-1997 09:04:19.4 Create Console Window x 0, y 0, w 1284, h 480
19-MAR-1997 09:04:40.8 Destroy Console Window
20-MAR-1997 00:20:33.2 ffbWirePages: Couldn't lock pages for DMA, status: 12,
iosb: 0
23-MAR-1997 07:32:02.5 ffbWirePages: Couldn't lock pages for DMA, status: 12,
iosb: 0
24-MAR-1997 01:22:48.2 Create Console Window x 0, y 0, w 1284, h 480
24-MAR-1997 01:23:05.0 Destroy Console Window
24-MAR-1997 11:59:01.7 Create Console Window x 0, y 0, w 1284, h 480
24-MAR-1997 11:59:23.8 Destroy Console Window
24-MAR-1997 12:21:43.2 Create Console Window x 0, y 0, w 1284, h 480
24-MAR-1997 12:22:25.1 Destroy Console Window
24-MAR-1997 18:11:34.5 ffbWirePages: Couldn't lock pages for DMA, status: 12,
iosb: 0
24-MAR-1997 20:24:13.6 ffbWirePages: Couldn't lock pages for DMA, status: 12,
iosb: 0
24-MAR-1997 23:58:00.2 ffbWirePages: Couldn't lock pages for DMA, status: 12,
iosb: 0
25-MAR-1997 05:35:06.9 ffbWirePages: Couldn't lock pages for DMA, status: 12,
iosb: 0
1-APR-1997 12:19:03.2 Create Console Window x 0, y 0, w 1284, h 480
1-APR-1997 12:21:50.0 Destroy Console Window
1-APR-1997 12:23:13.7 Create Console Window x 0, y 0, w 1284, h 480
1-APR-1997 12:23:18.6 Destroy Console Window
3-APR-1997 07:26:13.9 %SYSTEM-F-ACCVIO, access violation, reason mask=00,
virtual address=00000008, PC=7F0678D8, PS=00000000
Request opcode 12 is ignored due to internal runtime error c for client 9
(#error = 1)
Mapped Images...
START END LENGTH IMAGE NAME
----- --- ------ ----------
10000 301ff 201ff DECW$SERVER_MAIN
32000 1a3bff 171bff DECW$SERVER_DIX
1a4000 1e41ff 401ff DECW$SECURITY_VMS
7f554000 7f5b5fff 61fff DECW$TRANSPORT_COMMON
80c109a0 80c1d6b0 cd10 SYS$BASE_IMAGE
7f3d4000 7f435fff 61fff DECC$SHR
7f144000 7f2a5fff 161fff DPML$SHR
7f0c4000 7f0f5fff 31fff LIBOTS
7f104000 7f135fff 31fff CMA$TIS_SHR
7f064000 7f0b5fff 51fff LIBRTL
80c02af8 80c040e8 15f0 SYS$PUBLIC_VECTORS
2d8000 4593ff 1813ff DECW$SVEXT_ADOBE_DPS_EXTENSION
45a000 52b3ff d13ff DECW$SVEXT_XIE
52c000 56c3ff 403ff DECW$SVEXT_DEC_XTRAP
56e000 5be3ff 503ff DECW$SVEXT_MULTI_BUFFERING
5c0000 6205ff 605ff DECW$SERVER_DEC_3DLIB
622000 6e31ff c11ff DECW$SVEXT_X3D_PEX
6e4000 7749ff 909ff DECW$SVEXT_GLX
776000 7b63ff 403ff DECW$SVEXT_DECSTEREO
7ba000 88adff d0dff DECW$TRANSPORT_DECNET
88c000 88d3ff 13ff DECC$MSG
88e000 8949ff 69ff SHRIMGMSG
896000 8a61ff 101ff DECW$TRANSPORTMSG
8a8000 8e83ff 403ff DECW$TRANSPORT_LOCAL
8ea000 92a3ff 403ff DECW$TRANSPORT_TCPIP
92c000 cce5ff 3a25ff DECW$SERVER_DDX_GY
Exception Call stack dump follows:
PC IMAGE+offset of call
-- --------------------
1874f8 DECW$SERVER_DIX + 1554f8
17c774 DECW$SERVER_DIX + 14a774
f01e8 DECW$SERVER_DIX + be1e8
ca7c0 DECW$SERVER_DIX + 987c0
d9c90 DECW$SERVER_DIX + a7c90
d8fe0 DECW$SERVER_DIX + a6fe0
b2fb0 DECW$SERVER_DIX + 80fb0
********** marking the end of call stack dump **********
********************************************************
3-APR-1997 07:26:15.5 vmsScreenClose: Closing screen down
3-APR-1997 07:26:15.6 vmsScreenClose: Closing screen down
3-APR-1997 07:26:16.1 DECWINDOWS DigitalEquipmentCorp. AXP, Release 6.2
Shareable Image DDX GY, InitOutput loaded at 0092F8D0
ffbvmsScreenInit: Init FFB screen number 0
Shareable Image DDX GY, InitOutput loaded at 0092F8D0
ffbvmsScreenInit: Init FFB screen number 1
DEC-XTRAP: AddExtension assigned Major Opcode '137'
DEC-XTRAP: Vers. 3.3-0 successfully loaded
N_InitLGI : MHEAD_LGI flag is enabled
N_InitLGI : Init SFBPLUS
SFBPLUS : N_InitMicrocode
N_InitLGI : MHEAD_LGI flag is enabled
N_InitLGI : Init SFBPLUS
SFBPLUS : N_InitMicrocode
OptionTable Contents (file: SYS$MANAGER:DECW$XSERVER_O3D.CONF)
Export24BitDoubleBufferVisualOnZLXE = "False"
GL Extension initialized
Build Date and Source Tree:
DEC:PKO:O3D:3.4.0:V32_SSB:3.4.0:09:18:96:OSF1:V3.2.148:CC::OPT::
Wed Sep 18 16:35:20 EDT 1996
/src/a1/sep18G_V32_SSB_pvgopt_clients/src
3-APR-1997 07:26:18.0 Calling the dispatcher...
3-APR-1997 07:27:01.1 AddResource(800097, 4, 16225c68), client=2
3-APR-1997 07:27:01.2
Fatal server error:
3-APR-1997 07:27:01.4 client not in use
3-APR-1997 07:27:01.5
3-APR-1997 07:27:01.5 %SYSTEM-F-ABORT, abort
Unrecoverable server internal error (error code = 44) found, terminating all
connections.
Exception Call stack dump follows:
PC IMAGE+offset of call
-- --------------------
10d4b4 DECW$SERVER_DIX + db4b4
c3604 DECW$SERVER_DIX + 91604
e3634 DECW$SERVER_DIX + b1634
e3a28 DECW$SERVER_DIX + b1a28
db584 DECW$SERVER_DIX + a9584
d8fe0 DECW$SERVER_DIX + a6fe0
b2fb0 DECW$SERVER_DIX + 80fb0
********** marking the end of call stack dump **********
********************************************************
Comments:
Pc crash 7F0678D8 is pointing in LIBRTL+38D8 (lib$free_vm?).
note: The system has the eco ALPLIBR04_070 applied (we're actually
on the way to apply ALPLIBR05_070 - which has the same librtl
image - )
2.- Info from PGRAF application:
================================
I see the following entry many times in the error file:
%XLIB-E-ERROREVENT, error event received from server
%TRACE-E-TRACEBACK, symbolic stack dump follows
Image Name Module Name Routine Name Line Number rel PC abs PC
A+86320 0 80758320 80758320
PGRAF_TR PGRAF TrataErrores 31329 00001CC0 00031CC0
A+86510 0 80758510 80758510
A+897CC 0 8075B7CC 8075B7CC
A+88108 0 8075A108 8075A108
A+11114 0 806E3114 806E3114
B+1363B0 0 809103B0 809103B0
PGRAF_TR GXVWD gxvREDIBUIXAR 30907 00005488 0005C488
PGRAF_TR GXVWD gxvCANVIAR_DPY 29908 00002B3C 00059B3C
C+1A60 0 80795A60 80795A60
B+4D628 0 80827628 80827628
B+4DA20 0 80827A20 80827A20
B+4D2C4 0 808272C4 808272C4
B+160CBC 0 8093ACBC 8093ACBC
B+135BF4 0 8090FBF4 8090FBF4
C+3C750 0 807D0750 807D0750
C+3D8CC 0 807D18CC 807D18CC
C+FB58 0 807A3B58 807A3B58
C+102C8 0 807A42C8 807A42C8
PGRAF_TR PGRAF main 30679 000008E8 000308E8
PGRAF_TR PGRAF __main 0 0000006C 0003006C
0 83B14170 83B14170
This entry is reported at problem time (I think after the decw$server
has crashed ?).
%XLIB-F-IOERROR, xlib io error
-DECW-E-CNXABORT, connection aborted
%TRACE-F-TRACEBACK, symbolic stack dump follows
Image Name Module Name Routine Name Line Number rel PC abs PC
A+85BF8 0 80757BF8 80757BF8
A+881E8 0 8075A1E8 8075A1E8
A+11114 0 806E3114 806E3114
B+1363B0 0 809103B0 809103B0
PGRAF_TR GXVWD gxvREDIBUIXAR 30907 00005488 0005C488
PGRAF_TR GXVWD gxvCANVIAR_DPY 29908 00002B3C 00059B3C
C+1A60 0 80795A60 80795A60
B+4D628 0 80827628 80827628
B+4DA20 0 80827A20 80827A20
B+4D2C4 0 808272C4 808272C4
B+160CBC 0 8093ACBC 8093ACBC
B+135BF4 0 8090FBF4 8090FBF4
C+3C750 0 807D0750 807D0750
C+3D8CC 0 807D18CC 807D18CC
C+FB58 0 807A3B58 807A3B58
C+102C8 0 807A42C8 807A42C8
PGRAF_TR PGRAF main 30679 000008E8 000308E8
PGRAF_TR PGRAF __main 0 0000006C 0003006C
0 83B14170 83B14170
REF BASE END LENG IMAGE
--------------------------------------------------------------
A 806D2000 80792600 C0600 DECW$XLIBSHR
B 807DA000 80979200 19F200 DECW$XMLIBSHR12
C 80794000 807D9E00 45E00 DECW$XTLIBSHRR5
NOTE: REF=BASE
3.- Additional info:
I've additional info,you can get in the following directory:
NODE: FORAT (51.567)
DIR: DKA100:[JLS.ENHER.PGRAF]
Directory DKA100:[JLS.ENHER.PGRAF]
DECW$PRIVATE_SERVER_SETUP.COM;8 26 (Actual)
DECW$PRIVATE_SERVER_SETUP.COM_NEW;1 26 (Planned)
DECW$SERVER_0_ERROR.LOG;87 17
DECW$SM.LOG;99 5
DECW_VERSIONS.TXT;1 1
OPERATOR.LOG;147 124
PGRAF_ERR.;35 438 (From application)
PGRAF_ERR_REDUC.LOG;1 8 ( " ,only last lines)
PGRAF_ERR_POINT.LOG;2 8 ( " point images)
PGRAF_OUT.;61 127 (From application)
QUOTAS_NEW.TXT;1 8 ( Planned quotas)
SDA_PGRAF_IMAGE.LOG;1 14 ( sho proc/image PGRAF)
SYSTEM_POE_QUOTAS.TXT;1 8 ( Actual quotas)
Note: The planned files/quotas are the ones we're updating on customer
systems due to another theme.They aren't updated in the problem
system yet,but they'll be in the next days.
The file PGRAF_ERR_POINT.LOG (SEE 2) contains the info from the
application ("PGRAF") around the problem time,pointing the images
and offsets from motif images (using the file SDA_PGRAF_IMAGE.LOG).
| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 5820.1 | Please raise an IPMT | DW011::KIRBY | | Fri Apr 04 1997 10:56 | 31 |
| The server crash happens in routine "Miunion0" when calculating
the regions for expose events.
Please can you IPMT this.
It would be helpful if you could provide some of the following information:
a) Does the problem always happen when the window is moved between
screens or only sometimes?
b) If only sometimes then are there any characteristics describing
when it happens. The sort of characteristics likely to be relevant
are what underlying windows are exposed by the move event and their
shapes.
c) Exactly how is the user moving the window between screens (in
code, through MWM, etc.)
d) Please could you provide dates, idents & checksums for the
DECW$SERVER_DIX
DECW$SERVER_DDX_GY
DECW$SERVER_DEC_3DLIB
DECW$SVEXT_GLX
libraries.
Thanks,
Martin Kirby
EDS DECWindows/OpenVMS Project Manager
|
| 5820.2 | getting the required info ....!! | FORAT::JLS | Are we in the same ship? | Fri Apr 04 1997 14:51 | 9 |
|
Hi Martin,
I'll try next week to get the information pointed in your reply
and I'll raise the IPMT.
Thanks for your help,
/jls
|
| 5820.3 | ipmt SQO100383 - Reply to .1 | FORAT::JLS | Are we in the same ship? | Mon Apr 07 1997 16:32 | 84 |
| < IPMT SQO100383 >
It would be helpful if you could provide some of the following information:
a) Does the problem always happen when the window is moved between
screens or only sometimes?
It's happened only once,as far as I know.
b) If only sometimes then are there any characteristics describing
when it happens. The sort of characteristics likely to be relevant
are what underlying windows are exposed by the move event and their
shapes.
Unknown info at this time.
c) Exactly how is the user moving the window between screens (in
code, through MWM, etc.)
See the file "routines.txt".This file has been provided by the
customer according to the trace pointed in the application error
log file (see pgraf_err_point.log).
NOTE: The files are in node FORAT::DKA100:[JLS.ENHER.PGRAF]
d) Please could you provide dates, idents & checksums for the
DECW$SERVER_DIX
DECW$SERVER_DDX_GY
DECW$SERVER_DEC_3DLIB
DECW$SVEXT_GLX
libraries.
image name: "DECW$SERVER_DIX"
image file identification: "DW T6.2-950505"
image file build identification: "X61Q-SSB-0000"
link date/time: 5-MAY-1995 04:54:05.03
linker identification: "A11-12"
$ checksum sys$library:decw$server_dix.exe
$ sho symbol checksum*
CHECKSUM$CHECKSUM = "211430313"
image name: "DECW$SERVER_DDX_GY"
image file identification: "O3D V2.3-960919"
image file build identification: "ZZZZ-O3D-0000"
link date/time: 19-SEP-1996 15:55:06.17
linker identification: "A11-20"
$ checksum sys$library:decw$server_ddx_gy.exe
$ sho symbol checksum*
CHECKSUM$CHECKSUM = "1096287118"
image name: "DECW$SERVER_DEC_3DLIB"
image file identification: "O3D V2.3-960927"
image file build identification: "ZZZZ-O3D-0000"
link date/time: 27-SEP-1996 11:47:17.73
linker identification: "A11-20"
$ checksum sys$library:decw$server_dec_3dlib.exe
$ sho symbol checksum*
CHECKSUM$CHECKSUM = "2531758715"
image name: "DECW$SVEXT_GLX"
image file identification: "O3D V2.3-960927"
image file build identification: "ZZZZ-O3D-0000"
link date/time: 27-SEP-1996 11:48:02.78
linker identification: "A11-20"
$ checksum sys$library:decw$svext_glx.exe
$ sho symbol checksum*
CHECKSUM$CHECKSUM = "1858081297"
Finally,in the same directory you will find the files :
dhelp.txt => Points the ECOS/PRODUCTS installed in the system.
dlib.txt => dir/date/size sys$library:decw*.*
Regards,
/jls.
|