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Conference noted::pwdoswinv5

Title:	PATHWORKS V5 for DOS and Windows
Notice:	OS2LAN::OS2:[PUBLIC] is alive again, but not what it used to be
Moderator:	RANGER::CURLESS

Created:	Fri Feb 11 1994
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	7404
Total number of notes:	27276

7381.0. "Netbeui, TCP/IP and License Agent" by MDR01::LIDIA (MCS Madrid) Wed Apr 09 1997 12:17

    Hi
    
    A customer finds the following problem.
    
    Configuration:
    
    Pathworks for VMS v5.0E in a cluster
    
    
    Pathworks for Win95 v1.0A in pc's
    TCP/IP protocol running in some pc's.
    TCP/IP and Netbeui protocols in another pc's.
    
    From several days ago some of these pc's receive the error message:
    
    "The password you specified is incorrect or your account is inactive"
    
    The screen reads the error message when they are loading the Licensing
    Agent.They cannot connect to any shared service.
    
    All of the pc's with the error run TCP/IP some of them also Netbeui. The
    customer loaded Netbeui again in some of them and added the line
    PWRK$Lnode to LMHOSTS file (With #PRE and #DOM prefix) . And these pc's 
    now work fine. But they don't want to load Netbeui. Then,
    
    -They don't understand why it's necessary LMHOSTS file in the same
    domain.
    
    -If they unload Netbeui, is it possible the License Agent broke again?
    
    -Please, are there any alternative workaround or fix? This is not valid
    for the customer.
    
    	Thanks in advance for your help,
    
    
    			Lidia

T.R	Title	User	Personal Name	Date	Lines
7381.1		JAMIN::WASSER	John A. Wasser	`Thu Apr 10 1997 09:33`	7
	> "The password you specified is incorrect or your account is inactive" PATHWORKS Licensing has nothing to do with Microsoft domain login, accounts or passwords. A licensing problem usualy appears first as messages in the PATHWORKS event log and then as "Network responded incorrectly" error when connecting to file or print services on a PATHWORKS server.
7381.2	Protocol problem	TARUGO::LIDIA		`Thu Apr 10 1997 11:11`	19
	Hi, I think that whatever problem about the protocol produces a symptom over License Agent because it's the first program runs trying to connect to the server, isn't it? Yes, I agree with you this isn't a licensing problem. I think this is a problem with TCP/IP, NETBIOS maybe...But we're very confuse: PING and TELNET work fine and the problem seems to fix when they load NETBEUI again. Please, any idea? Thanks in advance for your prompt reply, Lidia
7381.3		JAMIN::WASSER	John A. Wasser	`Thu Apr 10 1997 13:40`	7
	> Yes, I agree with you this isn't a licensing problem. I think this is a > problem with TCP/IP, NETBIOS maybe... I assume they "log in to the network" (enter their username and password) when they start Windows 95. Do they wait until the license requester is done before they log in? If not, have them try that to see if the symptoms change.
7381.4	More tracks	TARUGO::LIDIA		`Fri Apr 11 1997 04:40`	27
	Hi, First of all, they run license requester, the screen reads the error message and they log in to the domain. Afterwards, they receive several error message, one message by connection to shared file or print service rejected. But, they can connect to some service, they never can connect to print services. At PWRK$LICENSE_MANAGER they have enabled "FAILED LICENSE REQUEST" �tem, but the pc's failing don't appear in the PWRK$LICENSE_SERVER.LOG. I don't understand this. Another tracks: -While they used PATHWORKS for VMS v 5.0Deco* they never found these problems. Now they are using v5.0E. -Default transport in all pc's is set to TCP/IP. But when they install Netbeui and it works, Netbeui is on LANA 0. Isn't it? Then, the license is requesting via Netbeui when it works fine. Any idea? Thanks in advance for your replies, Lidia
7381.5		VMSNET::S_VORE	Smile - Mickey's Watching!	`Fri Apr 11 1997 09:16`	7
	>-They don't understand why it's necessary LMHOSTS file in the same >domain. same domain? or same subnet? I would expect it to be needed (or WINS used) if they're in a different subnet, though a decent percentage of folks don't know how to tell if they're in the same subnet or not :-}.
7381.6		JAMIN::WASSER	John A. Wasser	`Fri Apr 11 1997 15:11`	5
	> - While they used PATHWORKS for VMS v 5.0Deco* they never found > these problems. Now they are using v5.0E. Sounds like it might be a server problem. You may want to ask about PWOV V5.0E problems in NOTED::PWV50IFT.