T.R | Title | User | Personal Name | Date | Lines |
---|
7379.1 | Need more info.... | JAMIN::TELESETSKY | | Wed Apr 09 1997 20:12 | 9 |
| Please supply the customer's autoexec.bat, config.sys, win.ini,
system.ini and all pertinent configuration file information.
What stage of pwsetup has the customer gotten to when the gpf arises?
Is it upon pwsetup startup or later?
Regards,
Marsha T.
|
7379.2 | | AUBER::CORNU | Valerie CORNU - CSC Evry FRANCE | Thu Apr 10 1997 05:19 | 15 |
| Hi,
They're new elements : with an ETHERLINK III on the same PC, the
PWSETUP works fine.
They tried with V2.3 of the Etherworks drivers. So, I told them
to try with the last version (V2.5).
For information, the GPF arises at the beginning of the PWSETUP (after
asking for the directory where to install Pathworks).
I'll give you the result.
Thanks,
Valerie
|
7379.3 | 90% network adapter config problem | SPELNK::curless | Sure it's a bug, but did you CLD/QAR it? | Thu Apr 10 1997 12:19 | 20 |
|
Ah, well then there you have it.
The network adapter memory region on the crashing machines is NOT being
excluded from use by WFWg and or DOS.
When PWSETUP GPF's, historically it has been because:
1) The data comming over the wire was corrupted
2) The network adapter memory address is not excluded properly
3) There is a hardware configuration problem other than 1&2
and lastly
4) It is a PWSETUP bug.
#4 is rare. When another adapter works.... it is almost always #2
Jeff
(Mr. PWSETUP)
|
7379.4 | | AUBER::CORNU | Valerie CORNU - CSC Evry FRANCE | Fri Apr 18 1997 11:49 | 5 |
| Thanks, Jeff,
It was a problem with EMM386 and the exclusion of the memory address.
Valerie
|
7379.5 | | SPELNK::curless | Sure it's a bug, but did you CLD/QAR it? | Tue Apr 22 1997 11:12 | 4 |
|
;-)
Jeff
|