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Conference cookie::sls

Title:Storage Library System
Moderator:COOKIE::REUTER
Created:Sun Oct 13 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2270
Total number of notes:7850

2247.0. "cleanup history crashes" by UTRTSC::KNOL (isn't every bug a bit wrong) Mon Apr 28 1997 00:54

    A customer tries to clean up his history files by using option
    number 9 from the slso menu.
    He is using SLS 2.8 eco 1 on a Alphaserver 8400.
    from the usrdelet.log he gets the folowing errors:
    
ADAX84[MARTIEN]typ sys$manager:usrdelete.log
Executing TIVC_sylogin.com
%SLS-I-HISTSEARCH, searching user history for [*...]*.*;* ...
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=
00000030, PC
=00033028, PS=0000001B

  Improperly handled condition, image exit forced.
    Signal arguments:   Number = 00000005
                        Name   = 0000000C
                                 00000000
                                 00000030
                                 00033028
                                 0000001B

    Register dump:
    R0  = 0000000000000000  R1  = 000000000017810E  R2  = 0000000000000000
    R3  = 0000000000178108  R4  = 0000000000000000  R5  = 0000000000000000
    R6  = 000000007FF9CA00  R7  = 000000007EE797B4  R8  = 0000000000000001
    R9  = 000000000000001D  R10 = 0000000000000000  R11 = FFFFFFFFFFFFFFFF
    R12 = 0000000000000000  R13 = 000000007EE8A900  R14 = 0000000000000000
    R15 = 000000007EE89DA0  R16 = 0000000000178108  R17 = 0000000000000000
    R18 = 000000000017810E  R19 = 2020202000000000  R20 = FFFFFFFFFFFFFFF9
    R21 = 00000000010E0008  R22 = 0000000000020C94  R23 = 0000000000000001
    R24 = 0000000000000108  R25 = 0000000001080000  R26 = 0000000000001901
    R27 = 0000000000010F40  R28 = 0000000000033028  R29 = 000000007EDE9700
    SP  = 000000007EDE9700  PC  = 0000000000033028  PS  = 000000000000001B
  SYSTEM       job terminated at 24-APR-1997 09:51:16.31

  Accounting information:
  Buffered I/O count:             292         Peak working set size:   2928
  Direct I/O count:               466         Peak page file size:    40288
  Page faults:                    244         Mounted volumes:            0
  Charged CPU time:           0 00:00:01.30   Elapsed time:     0 00:00:02.
17
ADAX84[MARTIEN]




ADAX84[MARTIEN]typ USRDELETE.LOG;1
Executing TIVC_sylogin.com
%SLS-I-HISTSEARCH, searching user history for [*...]*.*;* ...
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=
00000030, PC
=00033028, PS=0000001B

  Improperly handled condition, image exit forced.
    Signal arguments:   Number = 00000005
                        Name   = 0000000C
                                 00000000
                                 00000030
                                 00033028
                                 0000001B

    Register dump:
    R0  = 0000000000000000  R1  = 000000000017810E  R2  = 0000000000000000
    R3  = 0000000000178108  R4  = 0000000000000000  R5  = 0000000000000000
    R6  = 000000007FF9CA00  R7  = 000000007EE797B4  R8  = 0000000000000001
    R9  = 000000000000001D  R10 = 0000000000000000  R11 = FFFFFFFFFFFFFFFF
    R12 = 0000000000000000  R13 = 000000007EE8A900  R14 = 0000000000000000
    R15 = 000000007EE89DA0  R16 = 0000000000178108  R17 = 0000000000000000
    R18 = 000000000017810E  R19 = 2020202000000000  R20 = FFFFFFFFFFFFFFF9
    R21 = 00000000010E0008  R22 = 0000000000020C94  R23 = 0000000000000001
    R24 = 0000000000000108  R25 = 0000000001080000  R26 = 0000000000001901
    R27 = 0000000000010F40  R28 = 0000000000033028  R29 = 000000007EDE9700
    SP  = 000000007EDE9700  PC  = 0000000000033028  PS  = 000000000000001B
  MARTIEN      job terminated at 24-APR-1997 09:45:37.77

  Accounting information:
  Buffered I/O count:             293         Peak working set size:   2944
  Direct I/O count:               420         Peak page file size:    40288
  Page faults:                    245         Mounted volumes:            0
  Charged CPU time:           0 00:00:01.29   Elapsed time:     0 00:00:02.
24
ADAX84[MARTIEN]



ADAX84[MARTIEN]typ USRDELETE.LOG;2
Executing TIVC_sylogin.com
%SLS-I-HISTSEARCH, searching user history for [*...]*.*;* ...
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=00000030, PC
=00033028, PS=0000001B

  Improperly handled condition, image exit forced.
    Signal arguments:   Number = 00000005
                        Name   = 0000000C
                                 00000000
                                 00000030
                                 00033028
                                 0000001B

    Register dump:
    R0  = 0000000000000000  R1  = 000000000017810E  R2  = 0000000000000000
    R3  = 0000000000178108  R4  = 0000000000000000  R5  = 0000000000000000
    R6  = 000000007FF9CA00  R7  = 000000007EE797B4  R8  = 0000000000000001
    R9  = 000000000000001D  R10 = 0000000000000000  R11 = FFFFFFFFFFFFFFFF
    R12 = 0000000000000000  R13 = 000000007EE8A900  R14 = 0000000000000000
    R15 = 000000007EE89DA0  R16 = 0000000000178108  R17 = 0000000000000000
    R18 = 000000000017810E  R19 = 2020202000000000  R20 = FFFFFFFFFFFFFFF9
    R21 = 00000000010E0008  R22 = 0000000000020C94  R23 = 0000000000000001
    R24 = 0000000000000108  R25 = 0000000001080000  R26 = 0000000000001901
    R27 = 0000000000010F40  R28 = 0000000000033028  R29 = 000000007EDE9700
    SP  = 000000007EDE9700  PC  = 0000000000033028  PS  = 000000000000001B
  MARTIEN      job terminated at 24-APR-1997 09:47:37.60

  Accounting information:
  Buffered I/O count:             293         Peak working set size:   2944
  Direct I/O count:                14         Peak page file size:    40288
  Page faults:                    245         Mounted volumes:            0
  Charged CPU time:           0 00:00:01.20   Elapsed time:     0 00:00:01.35
    
T.RTitleUserPersonal
Name
DateLines
2247.1Please submit IPMT caseCOOKIE::MCALLISTERTue Apr 29 1997 10:3317
This appears to be a valid ACCVIO.  Please submit an IPMT
case including the information you posted here along with
the responses the customer entered for option 9:


                D E L E T E   U S E R   H I S T O R I E S


Username to delete (*=ALL):    
Delete BEFORE date (*=ALL):
Volume ID (*=ALL):


Thanks,

Barb