| Title: | IBM PCs, clones, DOS, etc. | 
| Notice: | Intro in 1-11, Windows stuff in NOTED::MSWINDOWS please | 
| Moderator: | TARKIN::LIN ND | 
| Created: | Mon Jan 02 1995 | 
| Last Modified: | Fri Jun 06 1997 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 3023 | 
| Total number of notes: | 28404 | 
    A friend has this problem with her modem...
    her father swithced off the power to the PC to decorate & since the
    powerup the modem/fax will not work.
    
    I have checked the phone line (OK)
    the extension into the phone skt (OK)
    the cable from the faxcard to the extension skt (ok)
    the Modem AT - returns OK, so I assume the modem is ok.
    
    On my modem when you type AT (return), you get a dial tone
    I don,t get this on the friends
    & in a terminal emulaor if you type ATD269867 we get no carrier
    Is there anyway to test from the card out to the phone skt (loopback)
    I was going to tell her the circuit to the outside world looks as if
    it has blown & to purchase another, but any help prior to my advice
    would be appreciated
    			Brian
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 2914.1 | maybe this | WRKSYS::INGRAHAM | Andy | Mon Feb 10 1997 18:16 | 5 | 
| Check the phone cord into the fax/modem. Many modems have a pair of jacks, one goes to the phone line (wall jack), the other can go to a telephone. On some modems, it doesn't work if you plug the line into the wrong one. | |||||
| 2914.2 | I have checked this one | AYOV20::SYS_132726 | Tue Feb 11 1997 12:08 | 10 | |
|     The owners husband did this before he shouted me to have a look
    but I swapped the cable back to line fron phone
    
    I think they will have to purchase a new one...
    
    the pc/accesories were purchased in Hong Kong & the people concerned
    now live in Scotland - UK
    
    			Regards
    				Brian
 | |||||