| Title: | note 3 has pointer to current kit |
| Notice: | note 3 has pointer to current kit |
| Moderator: | PEACHS::GHEFF |
| Created: | Wed May 29 1991 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 3301 |
| Total number of notes: | 14905 |
I have a customer who has installed Excursion 3.0 on his intel pentium
4.0 NT box with. When he starts the X server the X splash screen comes up
and the message log comes up. The splash screen then goes away, the
message log stays (with only a message indicating that the server is
starting), and the server never actually starts successfully. There
is nothing in the message log, the or the event viewer and Dr. Watson does
not report anything. The server just fails to start seem,ingly with-
out a trace. There is no TCPIP running but Decnet is running and
looping the node with ncp mirror running on the pc works successfully.
NCP SHOW KNOWN LINKS does not show any stale links or any links at all.
The customer has removed and reinstalled excursion several times with
no change in the behavior. Any help regarding this puzzling issue
would be greatly appreciated.
Regards,
-Tom Longbotham
DTN 592-7287
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 3266.1 | PEACHS::GHEFF | Do you feel like swimming? | Mon Apr 14 1997 10:04 | 7 | |
Hi Tom,
Has he removed and reinstalled PATHWORKS 32 DECnet etc. yet? That's
the only thing left I can think of. (Don't forget to use pws2dnst.exe
after going through the procedure in pwreadme.txt.)
#Gary
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| 3266.2 | JAMIN::OSMAN | Eric Osman, dtn 226-7122 | Tue Apr 15 1997 17:45 | 4 | |
I wonder if excursion thinks there's another excursion already running
so it exits ? (is there ?)
/Eric
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| 3266.3 | PEACHS::GHEFF | Do you feel like swimming? | Tue Apr 15 1997 18:26 | 4 | |
No. Just one. I don't think you'd get the splash screen if there were
already one running. It just goes away without any trace.
#Gary
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| 3266.4 | PEACHS::GHEFF | Do you feel like swimming? | Fri Apr 18 1997 14:30 | 7 | |
This was an odd one. I can't claim any credit for finding it, the
customer did. The claim is that there was some ancient Western Digital
software on the system -- a DOS-based utility called ezdrive -- that
got carried over in some unspecified way to NT. Once this was removed,
eXcursion (and Norton Utilites) started to behave themselves.
#Gary
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