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| Title: | DEC Network Integration Server (DECNIS) |
| Notice: | Please read note 1 to use this conference effectively |
| Moderator: | MARVIN::WELCH |
|
| Created: | Wed Sep 18 1991 |
| Last Modified: | Thu Jun 05 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 3660 |
| Total number of notes: | 15082 |
3635.0. "DECnis crash -- Help, please !!" by EWBV06::HAKUTA (a network engineer SPS/MCS/JPN) Tue May 13 1997 11:20
Hello everyone.
Can anyone help with this?
My Customer has a DECnis 500 (V3.1-6) which has been running OK
for some time, but has crashed a few times recently.
Does this look like a HW problem, and if so, what module?
As a less important question, what is LES status 'timer_due,fork_due' ?
Please teach me.
Thanks in advanced.
net/sps/mcs/DEC-J
/norimichi hakuta
Information
===========
This DECnis500 is used by only X25 gateway function.
This DTE of DECnis500 is configured to support PVC only.
Following MDA to display
========================
Multipurpose Dump Analyser
Dump File : DPA3:[DTG.CRASH]NIS_NIDX01.DMP;
Symbol Table : DPA3:[NIS_DUMP.SYM]IMAGE_SYS_ROU.STB_V31_6;
%MDA-I-ANALYSIS, analysing Hastings system
MDA>
================== A show sum to display====================================
LES Summary Information
-----------------------
LES Version 4.0
LES Status 0006 (timer_due,fork_due,)
Boot Up Time 1997-04-26-09:01:18.473+09:00Iinf
System Time 1997-05-09-09:13:43.453+09:00Iinf
Up Time 13 00:12:24.980
Idle Time 12 19:00:02.460 = 98% of up time.
Used Time 0 05:12:22.520 = 2% of up time.
System PPI Time 0 04:58:53.080 = 96% of used time.
User PPI Time 0 00:13:29.440 = 4% of used time.
================== The hast show sum to display=================================
ROM version is V9-10
Base MAC address is 08-00-2B-B3-73-10 [DIGITAL EQUIPMENT CORPORATION]
Configuration array at boot time
Configuration array at boot time
Configuration array at boot time
0: MPC-II - 4M in slot 1
1: POOL - 2M in slot 2
2: W618[3] in slot 3 Mst: 01 - 2F01 channel map: 0-7
3: L602[5] in slot 4 Mst: 01 - 2F01 channel 0 OK
12: L602[5] in slot 4 secondary Mst: 01 - 2F01 channel 0 OK
For the Image load
For the Image load
loaded from NVRAM
For the Script load
For the Script load
loaded from NVRAM
Load completed at 1997-04-26-09:01:22.053
================== The show crash to display===================================
System crash information
------------------------
Header bugcheck code: FFFFFFFF
Reason for bugcheck: Bugcheck Code Unknown
Current IPL: 31 (decimal)
General registers:
R0 = 20040000 R1 = 818463E8 R2 = 000080FC R3 = 00000000
R4 = 8027AD4C R5 = 80275280 R6 = 00000000 R7 = 8037FC9C
R8 = 00000000 R9 = 80348450 R10 = 00000000 R11 = 802D550C
AP = 8027AC6C FP = 8027AC40 SP = 8027AC3C PC = 20040018
PSL = 041F0000
Processor registers:
P0BR = 802A1800 PCBB = 00FFEB70 ACCS = 00000000
P0LR = 0000C279 SCBB = 00267600
P1BR = 80000000 ASTLVL = 00000004
P1LR = 00000000 SISR = 00000100
SBR = 002A1800 ICCS = 00000040
SLR = 0000C279 ICR = 00000000
TODR = 3E5B3D1D
System crash information
------------------------
SOC specific registers (SID = 14000006):
MSER = 00000000
CCR = 00000011
CMCTL registers:
CMCTL registers:
CMCTL registers:
CSR0 = 80000017 CSR1 = 00000017 CSR2 = 80400017 CSR3 = 00000017
CSR4 = 80800016 CSR5 = 80C00016 CSR6 = 00000016 CSR7 = 00000016
CSR8 = 00000000 CSR9 = 00000000 CSR10 = 00000000 CSR11 = 00000000
CSR12 = 00000000 CSR13 = 00000000 CSR14 = 00000000 CSR15 = 00000000
CSR16 - System Error Status = 00000000
CSR17 - Mode Control and Diagnostic Status = 0000243C
SSC Registers:
SSC Registers:
SSC Registers:
Base address = 20140000
Configuration = 00D7D600
Bus Timeout Control = 00000004
Output Port = 00000009
Time-Of-Year = 3E5B40D4
Console Storage Rx Status = 00000000
Console Storage Rx Data = 000000FF
Console Storage Tx Status = 00000080
Console Storage Tx Data = 00000000
Console Receiver CSR = 00000040
Console Receiver Data = 000000FF
Console Transmitter CSR = 00000080
Console Transmitter Data = 0000000A
Timer 0 control = 80000084
Timer 0 interval = 00000000
Timer 0 next interval = FFFFFFF9
Timer 0 interrupt vector = 00000000
Timer 1 control = 80000081
Timer 1 interval = FFF9460A
Timer 1 next interval = FFF85EE0
Timer 1 interrupt vector = 00000000
Addr decode chan 0 match = 00000000
Addr decode chan 0 mask = 00000000
Addr decode chan 1 match = 00000000
Addr decode chan 1 mask = 00000000
System crash information
------------------------
DECNIS MPC CSR's:
Watchdog Timer = FFFFFFFF
Reset Initiate Register = FFFFFFFF
Reset Reason Register = FFFFFF24
Front Panel Display = FFFFC0AF
System DRAM Error Register = FFFFFF80
Jeeves Serial Access = FFFFFFD0
Remote Serial Access = FFFF4700
Mechanical Status Register = FFFFFFE0
Jeeves Interrupt Register = FFFFFFFF
Diagnostic Register = FFFFFFFF
Jeeves Interrupt Enable = FFFFFFFF
Flash RAM Write Enable = FFFFF9BE
================== The show stack to display====================================
Current Operating Stack - Interrupt
-----------------------------------
8027AC1C 8027AC58
8027AC20 80001987 LES_ENV_CRASH_+019
8027AC24 000080FC JEE$START_ADDRESS+0E0
8027AC28 00000000
8027AC2C 8027AD4C
8027AC30 80275280 LES_G_TABLE
8027AC34 00000000
8027AC38 8037FC9C
SP => 8027AC3C FFFFFFFF SS$_RESIGNAL
8027AC40 00000000
8027AC44 00000000
8027AC48 8027AC6C
8027AC4C 8027AC58
8027AC50 000019AF KIN$$$_INIT_CODE+0EB
8027AC54 0000001F
8027AC58 00000000
8027AC5C 20000000 MDA_CSR_PHYSICAL_PTR
8027AC60 8027AC90
8027AC64 8027AC7C
8027AC68 80002507 LES_ENV_REQUEST_DUMP
8027AC6C 00000001
8027AC70 FFFFFFFF SS$_RESIGNAL
8027AC74 80001DFC LES_ENV_BUGCHECK+020
8027AC78 04080000
8027AC7C 00000000
8027AC80 20000000 MDA_CSR_PHYSICAL_PTR
8027AC84 8027ADB0
8027AC88 8027AD74
8027AC8C 801CCD1E JV_FORK+836
8027AC90 00000001
8027AC94 FFFFFFFF SS$_RESIGNAL
8027AC98 801CD87C JV__POLL_Q_SETUP
8027AC9C 801CED30 JV__SYSTEM_MODULE_SETUP
8027ACA0 00002710 MDA_BBRAM_LENGTH+704
8027ACA4 00000001
8027ACA8 801D0A6C JV__PROCEED_WITH_NEXT_LOAD
8027ACAC 801CB0A8 JV__RELEASE_BUFFER
8027ACB0 801CB208 JV__INITIALISE_CDB
8027ACB4 801CB1C8 JV__MATCH_SIMPLENAME
8027ACB8 8025FB10 LES_LPD_MGMT_ALLOCATE_
8027ACBC 010E0000
8027ACC0 8021E71C HE_ADD_ITEM_TO_INPUT_ITEMLIST
8027ACC4 802645D4 LES_SUP_POOL_DEALLOCATE_BLOCK_
8027ACC8 8025E150 LES_PRINTF
8027ACCC 00000000
8027ACD0 80001DDC LES_ENV_BUGCHECK
8027ACD4 8027AD60
8027ACD8 8037FC9C
8027ACDC 8009A117 TCP$DOWN_SLOWTIMO+009
8027ACE0 00000001
8027ACE4 803D602C
8027ACE8 00000001
8027ACEC 00000001
8027ACF0 8027ADB4
8027ACF4 00000000
8027ACF8 00000000
8027ACFC 80408D20
8027AD00 00000000
8027AD04 00000001
8027AD08 00000001
8027AD0C 8027ADB4
8027AD10 800E1E1A LES_JSB_INTERFACE_TIMER+01C
8027AD14 8027AD44
8027AD18 802666DE LES__ENV_HAST_DISPLAY_TIMER+06A
8027AD1C 8180040C
8027AD20 0000C0AF TIC$BUILD_ID_ADR+1BE
8027AD24 00000000
8027AD28 2FFC0000
8027AD2C 8027ADB0
8027AD30 8027AD88
8027AD34 802622A1 LES_TIMER_FIRED+0FD
8027AD38 80408D20
8027AD3C 80408D20
8027AD40 00000001
8027AD44 00000001
8027AD48 8027ADB4
8027AD4C 8037FC90
8027AD50 00000000
8027AD54 00000000
8027AD58 00000000
8027AD5C 00000000
8027AD60 00000004
8027AD64 00000005
8027AD68 80408D20
8027AD6C 00000002
8027AD70 00000001
8027AD74 00000000
8027AD78 2FFC0000
8027AD7C 8027ADEC
8027AD80 8027ADBC
8027AD84 80000A2E LES__ENV_HAST_SCHEDULER_FAST+0AB
8027AD88 802D550C
8027AD8C 8027E81D JV__GB_POLL_ORDER+009
8027AD90 80275318 LES__G_SYSTEM_SCHED_DB
8027AD94 80275280 LES_G_TABLE
8027AD98 00000000
8027AD9C 8027C600 LES__G_ENV_SYSTEM_FORKQ
8027ADA0 00000000
8027ADA4 00000000
8027ADA8 00000000
8027ADAC 00000000
8027ADB0 00000002
8027ADB4 80380AB0
8027ADB8 00000000
8027ADBC 00000000
8027ADC0 22FC0000
8027ADC4 00FF67BC
8027ADC8 00000000
8027ADCC 80002811 LES__ENV_SYSTEM_SOFTINT+009
8027ADD0 802D550C
8027ADD4 8027E81D JV__GB_POLL_ORDER+009
8027ADD8 00000000
8027ADDC 00000000
8027ADE0 00000000
8027ADE4 00000000
8027ADE8 00000000
8027ADEC 00000000
8027ADF0 00000000
8027ADF4 802D560C
8027ADF8 8027EA70 JV_SCAN_JSB+03C
8027ADFC 00000004
8027AE00 00000000
| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 3635.1 | Need linecard dumps | MARVIN::MCCLURE | Tony McClure, DECnis Engineering RE02 FD9 7830-3564 | Wed May 14 1997 06:10 | 36 |
| Hi,
This crash was cuased becuase the MPC saw a Future Bus
interrupt. This is most likely to be caused by a problem
in the linecards' software.
Unfornately your dump contains no linecards probably becuase the
original load host was not availble to accept the dump when the
crash occurred.
Can you get another dump from this system??
To ensure that the linecards are in the dump you obtain
issue the "mda show dump" coomand..
On your dump if you do this you see ..
MDA> mda show dump
Dump File : DISK$DUMPS:[MCCLURE]NIS_NIDX01.DMP;
Symbol Table : DECNIS$KITS:[NIS031.SYM]IMAGE_SYS_ROU.STB_V31_6;1
Index Mapped VBN Blocks Dsc1 Dsc2 Dsc3 Dsc4
00 Yes 00000000 00000001 0000 0000 0000 0000 Header
01 Yes 00000002 00008214 0330 8214 0000 0000 16 Mbyte MPC-2
02 No 00008216 00001001 4100 1001 0000 0000 Kenmare Pool
If the linecards were present then there would be several
more lines for the L602 and the W618 cards..
Cheers Tony.
|