| The symptoms are what you would see if you had a version
mismatch between the hub (MAM) and MCM. I realize
you say you upgraded the hub before using the
new MCM. But those are the symptoms.
I would try exiting MCM, and then restarting it.
If that doesn't work, make sure auto-healing is turned off,
exit MCM, and then physically remove and reinsert the
decswitch 900ef. Then start MCM again.
If that doesn't work, you pretty much have no choice but
the use the "reset-to-factory-defaults" big hammer.
I would like to know the precise steps you (or the customer)
took to get it in that state. I can try it with my hub.
-Mike
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| DH900MS, 3 Power Supplies, 3 900TM Repeaters, and 1 900EF
Switch. They are layed out as follows:
Slot1-empty
Slot2-empty
Slot3-empty
Slot4-empty
Slot5-900TM Repeater (setup as LAN #2)
Slot6-900TM Repeater (setup as LAN #1 with 900TM in slot#8)
Slot7-900EF Switch
Slot8-900TM Repeater (setup as LAN#1 with 900TM in slot#6)
After purchasing the DH900MS ~2 years ago,
I started filling slots from right to left (8 to 1).
So the 900TM in Slot8 was used in management mode,
to access the Hub and other modules.
When I upgraded the DH900MS firmware,
from V3.1.0 to V5.0,
I did so through a 900TM Repeater which was at Firmware Rev 1.1.0.
The DH900MS firmware apparently took,
because the LCD of the DH900MS displayed the new version.
I next tried to upgrade the 900EF.
This too apparently took,
as the 900EF did display the correct firmware when queried thru
ClearVISN or local console.
It was after this that I noticed that I could no longer
control the direction of the switch ports (either "in" or "out"),
and the dialog that is supposed to display the status of the port
direction,
only displays blank buttons.
This is when we got a new 900EF,
thinking that the other was in a funk,
and the same problem exists in this 900EF.
That is, the problem of managing the 900EF port redirection.
It is interesting to note however,
that on my old 900EF switch,
I could not redirect Port3 of the 900EF to the backplane,
but on the new 900EF,
ClearVISN reports all ports as pointed inward,
even when Ports 4,5,6,&7 are pointed outward and working.
In fact,
I am trying to switch in another segment right now,
and I'm trying to connect to Port2 on the 900EF.
And I can't even get it to work,
either in inward mode to LAN#2 on the backplane,
or in outward mode, through a transciever and RJ45 crossover into the
900TM repeater in Slot5
Right now,
all my modules are at current firmware levels,
and I'm managing thru another 900TM repeater.
I need to get this resolved shortly,
as I need to switch in a new segment about yesterday.
I also have a requisition in for 3 VN900EX's, plus some 612 and 624
modules.
So, I want to get the current problems behind me,
before I work on the new crop of issues,
that are certain to come up.
I've already reset the hub, reset the bridge,
tried different management repeaters.
|