| Title: | DEChub/HUBwatch/PROBEwatch CONFERENCE |
| Notice: | Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7 |
| Moderator: | NETCAD::COLELLA DT |
| Created: | Wed Nov 13 1991 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4455 |
| Total number of notes: | 16761 |
I have a customer that upgraded his dechub900 to v 5.0, installed
clearvision 1.1A and is running MCM v6.0A. After the upgrade we
can't manage the ports on a decswitch900fe in the hub. Tried a new
decswitch900fe and it acts the same way. He can zoom on the 900ef
but the station configuration icon is grayed out. Also noticed that
from lan interconnect screen all ports on the decswitch900ef are
pointing into the backplane and there is no way for us to turn them
back out to the front pannel? He does have lans connected to several
of the ports on the 900ef that do work, so even though they showup as
pointing in to the backplane (as stubs from lan interconnect) the ports
are working fine. Never seen this kind of problem and I am not sure
what to try next. The DH900MS is HW=F,RO=V1.1.6 hub V5.0. The DS900EF
is HW=V1/2 RO=V0.4. There is a hub in the lab here that is running the
same version both HW, RO and firmware. Any ideas what to look at next?
Thanks
Rich Stewart
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 4329.1 | What FW (Firmware) rev is the EF at? | NETCAD::BATTERSBY | Thu Apr 03 1997 09:04 | 6 | |
You didn't state what firmware rev the DECswitch 900EF is at.
IE: FW=???
You provided the HW rev, and RO rev but no FW rev. This might be
the important piece of information needed.
Bob
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| 4329.2 | ether 1.5 or 1.7 works | CSC32::R_STEWART | Rich Stewart - CSC/CS | Thu Apr 03 1997 16:54 | 8 |
oops, sorry about that, the module was not manageable at version
v1.5 or after upgrading it to 1.7.
Thanks
Rich Stewart
| |||||
| 4329.3 | NETCAD::DOODY | Michael Doody | Fri Apr 04 1997 10:09 | 18 | |
The symptoms are what you would see if you had a version mismatch between the hub (MAM) and MCM. I realize you say you upgraded the hub before using the new MCM. But those are the symptoms. I would try exiting MCM, and then restarting it. If that doesn't work, make sure auto-healing is turned off, exit MCM, and then physically remove and reinsert the decswitch 900ef. Then start MCM again. If that doesn't work, you pretty much have no choice but the use the "reset-to-factory-defaults" big hammer. I would like to know the precise steps you (or the customer) took to get it in that state. I can try it with my hub. -Mike | |||||
| 4329.4 | working on it | CSC32::R_STEWART | Rich Stewart - CSC/CS | Wed Apr 23 1997 05:38 | 9 |
Hi Mike,
I sent mail to the customer to get the steps he took when he
upgraded and will have him try your other suggestions, I will let
you know as soon as I hear back from him.
Thank you
Rich Stewart
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| 4329.5 | information from customer | CSC32::R_STEWART | Rich Stewart - CSC/CS | Mon Apr 28 1997 17:29 | 66 |
DH900MS, 3 Power Supplies, 3 900TM Repeaters, and 1 900EF
Switch. They are layed out as follows:
Slot1-empty
Slot2-empty
Slot3-empty
Slot4-empty
Slot5-900TM Repeater (setup as LAN #2)
Slot6-900TM Repeater (setup as LAN #1 with 900TM in slot#8)
Slot7-900EF Switch
Slot8-900TM Repeater (setup as LAN#1 with 900TM in slot#6)
After purchasing the DH900MS ~2 years ago,
I started filling slots from right to left (8 to 1).
So the 900TM in Slot8 was used in management mode,
to access the Hub and other modules.
When I upgraded the DH900MS firmware,
from V3.1.0 to V5.0,
I did so through a 900TM Repeater which was at Firmware Rev 1.1.0.
The DH900MS firmware apparently took,
because the LCD of the DH900MS displayed the new version.
I next tried to upgrade the 900EF.
This too apparently took,
as the 900EF did display the correct firmware when queried thru
ClearVISN or local console.
It was after this that I noticed that I could no longer
control the direction of the switch ports (either "in" or "out"),
and the dialog that is supposed to display the status of the port
direction,
only displays blank buttons.
This is when we got a new 900EF,
thinking that the other was in a funk,
and the same problem exists in this 900EF.
That is, the problem of managing the 900EF port redirection.
It is interesting to note however,
that on my old 900EF switch,
I could not redirect Port3 of the 900EF to the backplane,
but on the new 900EF,
ClearVISN reports all ports as pointed inward,
even when Ports 4,5,6,&7 are pointed outward and working.
In fact,
I am trying to switch in another segment right now,
and I'm trying to connect to Port2 on the 900EF.
And I can't even get it to work,
either in inward mode to LAN#2 on the backplane,
or in outward mode, through a transciever and RJ45 crossover into the
900TM repeater in Slot5
Right now,
all my modules are at current firmware levels,
and I'm managing thru another 900TM repeater.
I need to get this resolved shortly,
as I need to switch in a new segment about yesterday.
I also have a requisition in for 3 VN900EX's, plus some 612 and 624
modules.
So, I want to get the current problems behind me,
before I work on the new crop of issues,
that are certain to come up.
I've already reset the hub, reset the bridge,
tried different management repeaters.
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| 4329.6 | CSC32::bngpc.cxo.dec.com::goodwin | Brad Goodwn - NSIS | Mon Apr 28 1997 18:00 | 6 | |
What version of ClearVISN are you using? After upgrading to V5.x of the MAM code, you should be using V1.1a of ClearVISN, which has V6 of MCM. If you are trying to use ClearVISN V1.0 or Hubwatch Vx.x, you won't have much success with lan interconnects. Brad | |||||
| 4329.7 | they are running V1.1A | CSC32::R_STEWART | Rich Stewart - CSC/CS | Wed Apr 30 1997 19:47 | 7 |
Hi Brad,
I included this information in the base node, V1.1A is what the
customer is running.
Rich
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| 4329.8 | CSC32::bngpc.cxo.dec.com::goodwin | Brad Goodwn - NSIS | Thu May 01 1997 09:58 | 3 | |
Sorry Rich, I only read note .5 Brad | |||||