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Conference netcad::hub_mgnt

Title:DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:NETCAD::COLELLADT
Created:Wed Nov 13 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4455
Total number of notes:16761

3821.0. "CANNOT COMUNICATE WITH AGENT" by KERNEL::FREKES (Excuse me while I scratch my butt) Thu Aug 29 1996 07:35

    I have loaded DSEF170R.BIN onto my 900ef, and when attempting to use
    RMON manager, I am getting CANNOT COMUNICATE WITH AGENT, when I try and
    click on Traffic monitor. I have enabled the RMON icon from the switch
    summary screen. I can ping the EF from the PC. 
    
    When I try and use the data capture option I get the message,
    ERROR ACCESSING AGENT SWITCH900EF
    WHILE CREATING CHANNEL
    ERROR: ENTITY OR GROUP NOT PRESENT IN AGENT
    
    Is there something I am missing here? 
    
    Any help much appreciatted.
    
    Steven Freke
    UK CSC - Basingstoke
T.RTitleUserPersonal
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3821.1Still on FDDI?SNOFS1::KHOOJEANNIEPoles are the best post-impressionistsThu Aug 29 1996 21:309
    Hi Steven
    
    You haven't by any chance forgotten to change the interface number from
    the default of "1" (FDDI) to one of the Ethernets (2-7), have you?
                                                           
    (Ref Note 3759.2&3)
    
    Rgds
    Jeannie
3821.2Interface 3 in RMON, and on the thinwire IMBKERNEL::FREKESExcuse me while I scratch my buttFri Aug 30 1996 05:358
    Hi there.
    
    When in RMON MANAGER, I have selected the EF,a nd done a view, and I
    can see that the interface is 3, and this interface, is connected to
    the thinwire, in the LAN INTERCONNECT screen. Is there something else I
    am missing?
    
    Steven
3821.3some checksULYSSE::MORALESManuel @VBE DTN 828-5383 | NPBU EuropeFri Aug 30 1996 10:1518
Steven,

what community are you using ? 

Use also the Domain Manager to check what's installed.


From the Release notes of the Ethernet Switch Enterprise RMON Upgrade V1.7:

 -rmon must be appended to the r/w community string of the switch in RMON
  Manager to access the Enterprise RMON MIB. For example, if the r/w
  community string of the switch was "chris", place "chris-rmon" in the
  community string fields of the Agent Configuration window in RMON Manager
  (PROBEwatch).  If you just placed "chris" in this field, you will only
  be able to access 4 groups of RMON in the RMON domain (Basic RMON MIB).

Manuel.
3821.4Data capture now works but not traffic monitorKERNEL::FREKESExcuse me while I scratch my buttFri Aug 30 1996 11:3816
    Manuel
    
    Thanks for the info. I have ammended the community string and that has
    now allowed me to use the data capture option. But when I click on
    traffic monitor with the agent selected, and I still get the CANNOT
    COMMUNICATE WITH AGENT message. When I click on the agent group, all
    the icons becoem greyed out, except for the Traffic monitor, protocol
    monitor, and the domain manager. When I click on Traffic monitor, I get
    the message ERROR ACCESSING AGENT _______ DOMAIN ALL!
    WHILE RETRIEVING DOMAIN STATUS
    ERROR DOMAIN OT PRESENT IN AGENT.
    
    I deleted the group, on the right hand side of the RMON manager as
    you go in. And then recreated it. But still no difference.
    
    Steven 
3821.5check what is installedULYSSE::MORALESManuel @VBE DTN 828-5383 | NPBU EuropeFri Aug 30 1996 13:0920
steven,

    When I click on the agent group, all the icons becoem greyed out, except for
	    the Traffic monitor, protocol monitor, and the domain manager

Expected. You can't do data capture on all the 'probes' (ethernets) of the group
(switch). But you can see on the same window the traffic on all the 'probes'
(ethernets) of the group (switch).

Work on a single agent at a time, select the group later.

Try things step by step. 

	- select an agent (ie interface 3 )
	- click on Domain Manager and check what's installed (seems domain ALL 	
	is not installed).
	- verify your cfg files in clearvis\probew\usr
	- exit RMON manager and restart it
	
3821.6after a lot of cursing, it works, thanks!!KERNEL::FREKESExcuse me while I scratch my buttFri Aug 30 1996 15:2625
    Ok, 
    
    I have selected the agent, and clicked on domain manager. When the
    windows appears I have 16 domains installed. 
    
    When you said it sounds like I have not got all domains installed, do
    you mean literally all domains, or do you mean the domain called all.
    If it is the latter than I can't find a domain called all. 
    
    So I have installed all the domains I only managed to install 23 of
    them because of an insufficient resources mesage. I have exited out of
    RMON, and gone back in. Still did not work.
    
    I deleted the agent, and shut down RMON. Rebooted the switch. 
    
    I though I would start fresh :-)
    After adding the agent, I went and clicked on the domain editor. There
    was not an all option here. I clicked on add, and when the add domain
    screen came up I typed in all in the domain name field. Clicked on OK.
    I then tried a data capture. This worked. I tried all the other
    functions and they now work as well.
    
    Thanks for all the help. It is much appreciated.
    
    Steven