Conference netcad::hub_mgnt

3592.0. "Router Mgr problem, database corrupted?" by SNOFS1::63496::CHIUANDREW () Wed Jun 05 1996 03:03

    Hi,
    
    After installing Router Manager on WIN95, I can add a new RouteAbout EW
    and I can also access to the BOX MAP under device list. But when I
    'exit' from Router Manager, I could not access to the device again and
    the error I got when I tried to add a 'new device':
    
    'Device database was corrupted, please contact technical support'
    
    
    This happens when I login as Admin or other users that I have added.
    
    Secondly, does Router Manager provide SNMP MIB browser tools, how can
    we compile MIB into Router Manager?
    
    
    thanks in advance for help!
    Andrew Chiu - Network services
    
    PS: Router Manager is copied from 16.21.16.205 as stated in note 3556.1 

Same trouble is occurred many times.

"Device database was corrupted, please call technical support" 
(I'm a technical support...  :-))

All device data added were cleared. And if I try to add new device, this 
error message was displayed. I try to maintain device database by using 
Device DB application, the message "There are no Devices in Database" was 
displayed and I couldn't refresh the Device database.

Only way I can use Router Manager is to delete DeviceDB and re-install 
application again.

This trouble is occurred on Windows95 platform, and is not occurred on 
WindowsNT platform. Is this trouble S/W bug? I'm afraid this trouble will be 
in customer site.


Thanks in advance,

Koichi Nakano.

See note 3570.4