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Conference netcad::hub_mgnt

Title:DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:NETCAD::COLELLADT
Created:Wed Nov 13 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4455
Total number of notes:16761

3584.0. "HUBwatch for OpenVMS, x4.1" by SLINK::HOOD (Your bad news bear) Mon Jun 03 1996 14:05

I got back comments from the powers-that-be about HUBwatch for OpenVMS x4.1.
Here's the bullets.  These things should not be a surprise to anyone.

 * OpenVMS is not a supported platform for any clearVISN products.
 * The last official supported version of HUBwatch on OpenVMS was V3.1
   ("Last" does not mean "most recent".  It means "never again".)
 * There is a mostly working, but untested and unsupported version X4.1.10
   available.  The only way to get this is to directly contact product
   management and plead your case (tears may help, but only if they're real).
   This version will not go through system test ever.  Not only is it
   unsupported, but it is also unsupportable. If you weasel yourself a copy 
   and if it breaks, you're on your own, cowboy!  We will officially deny that
   version exists.  We might even officially deny you exist!  If you use it 
   to manage a switch and your house catches fire that afternoon or your dog
   dies, well, I warned you.  
   If I were you, I wouldn't even think about it.

Just wanted to clear up any confusion.

Tom Hood
clearVISN eng
T.RTitleUserPersonal
Name		DateLines
3584.1We should have said that 6 months agoNCMAIL::SCHEIDMon Jun 03 1996 23:377
    
    Who is going to soothe those "few" customers who have been waiting
    patiently for the last 9 months for it to come out ... how come we
    did'nt let this be known 6 months ago when we kept on hearing another 
    month or so ... 
    
    -Charlie
3584.2STRWRS::KOCH_PIt never hurts to ask...Tue Jun 04 1996 09:094
    
    Wouldn't it be cheaper for us to simply give these customers a PC and
    then given them free lifetime MDDS & LPS so we can dispense with the
    OpenVMS product?
3584.3PRMCS2::kupkaTue Jun 04 1996 12:1117
  >  Wouldn't it be cheaper for us to simply give these customers a PC and
  >  then given them free lifetime MDDS & LPS so we can dispense with the
  >  OpenVMS product?

I think it is not as easy as to move to PC and Bill.
 
I have a few customers running HUBwatch/VMS and no one is running just HUBwatch. Nobody is 
running only network management. They are running whole POLYCENTER set of products. Usually in 
large datacenters - pure Digital environment. 

I know, they are out of luck. 
But it is easier to loose an account than get it back.

If we need to migrate all customers from VMS platform to something else, we should offer an 
comprehensive solution.

Tomas
3584.4That's why the personal name says...SLINK::HOODYour bad news bearTue Jun 04 1996 18:3316
    Hey, all:
    
    It's important that you refer your OpenVMS questions to Jack NAC::Forrest,
    our product manager.
    
    I'm not trying to squelch a discussion. It's just that he's the guy who 
    can give you answers and provide help for customers who are depending
    on OpenVMS.
    
    News from the "we try - really!" department...
    The predictability of clearVISN ports to non-PC platforms should be
    greatly improved in the near future.  We are putting more emphasis
    in this area. (IBM AIX, HP-UX, Digital UNIX).
    
    Tom Hood
    clearVISN engineering