Conference netcad::hub_mgnt

3461.0. "problem with new FDDI MIC PMD" by TOOPCS::SELLES () Tue Apr 16 1996 13:39

customers are receiving new MIC PMDs connectors for decconcentrator900MX 
which are to be configured for a,b,s or m  ( previously , 
they were all configured for m use , which allowed any kind of mic 
cable ) 
there is a free place in front of the connector for a "small piece" 
identifying the connector type to be plugged ; 
but with a preconfigured 900mx , they receive only one small pack 
including 1 a , 1 b , 1 s , and 1 m  "small pieces" !!

there should be at least 1 "small pack" for each connector as they 
end up with MIC PMD connectors into which they can plug a mic cable 
with inversion of the fibers , which is not possible is the connector 
is well defined with the "small piece" 

is it possible to order those "small pack" separately or is it a logistic
problem and they should have received one "small pack" per connector ?  

thanks for your answers


PS : please excuse my "pidgin" english but i just dont have my Oxford dictionary
at hands !

    This sounds just like note #3451 !
    
    Unfortunately, I don't know who would know the answer. You could start
    with the FDDI product manager, Karl Pieper. 
    
    -Mike

    I will look into this problem.  It is clear that the customer should be
    receiving 6 bags of keys.  These items are still on the KPL for the
    modPMD 54 class part, so something is not working correctly. 
    
    For the new mod PMDs, the bag of keys part number is 22-12416-01.
    I am not sure that these are orderable, however.  Please let me know 
    whether you can order them, or if you need vendor information.
    
    Dick Kirk
    Network Product Support

hello Dick , 

my customer is complaining that it is up to Digital to 
supply him with the missing packs it didnt get when receiving
its concentrator package ; 

what would be the right way to get him 5 more bags of keys ?

PJ