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Conference netcad::hub_mgnt

Title:DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:NETCAD::COLELLADT
Created:Wed Nov 13 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4455
Total number of notes:16761

3440.0. "(W) brouter: snmp timeout in summary_agroup" by UTRTSC::GROOT_R (Ronald de Groot) Thu Apr 11 1996 06:56

    Hello,
    
    A customer get the following error message with HUBwatch for Windows 4.1.1
    when double click on a brouter90 in a HUB900 backplane.
    
    (W) brouter: snmp timeout in summary_agroup  
    
    Brouter Summary window won't come up. Brouter have firmware version
    9.14 and MAM 4.1.0. Only 5 out of 15 Brouter90 won't work. (all 9.14)  
    Polycenter Netview has no problems with the Brouter's. The same 
    error message also comes up when trying to start HUBwatch standalone
    for the Brouter90.  
    
    Is this a known problem and what means this error message? 
    
    Ronald
T.RTitleUserPersonal
Name
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3440.1Hmmm.SLINK::HOODYour bad news bearThu Apr 11 1996 14:3613
    > (W) brouter: snmp timeout in summary_agroup
    
    This means SNMP timed-out.  
    
    Things to check:
    - Make sure the MAC/IP line in the Agents file for those brouters
      is correct.  (including the Community name).
    - Make sure the brouters have the correct rw Community and IP address,
      and that SNMP is enabled for the ethernet port.
    
    
    Tom Hood
    clearVISN
3440.2UTRTSC::GROOT_RRonald de GrootMon Apr 15 1996 10:5032
    Tom,
    
    I have checked (before I wrote this note) the MAC/IP line in the
    Agents file incl. the Community name and also the brouters have the
    correct rw Community and IP address and that SNMP is enabled for the
    ethernet port. Normal when you get a SNMP timeout you get a "No
    response from the agent" or not? Also with NETview this brouters are
    working (snmp get, getnext) what means the brouters have the  correct
    rw Community and IP address and SNMP is enabled for the ethernet port.
    (and are the same in the HUBwatch Agents file) 
    Is there any other reason possible why I get this error? 
    
    The HUB900,s where the brouters are installed are all connected
    via DECconcentrators in a FDDI ring. There are also problems with
    DECbridge900MX's and Risilience V1.0.3 in the same HUB900,s. 
    The problem is that Risilience V1.0.3 don't see the DECbridge900MX
    in the HUB900. HUBwatch works fine also for the DECbridge900MX what
    means that the agent file is ok. ( Risilience used the same agent file)
    Standalone Risilience is working with this DECbridge900MX! What I see
    in a trace is that the GET SYSobjectID won't answer. (community public
    is the only with works!) I have tryid to tested both problems in our
    test HUB (also via a concentrator and with the same hardware rev,s and
    firmware rev's) but I can't reproduce this situation. It is difficult
    to troubleshoot at the customer site because the HUB's are on the 
    Amsterdam Stock Exchange on the production network what means I only 
    may look to this HUB's or work after the Stock Exchange is closed.       
    
    I know this are 2 different problems but maybe the reason is the same?
    What is the best thing to do now? make 1 or 2 ipmt cases?
    
    Ronald
          
3440.3broken bridge?SLINK::HOODYour bad news bearTue Apr 16 1996 12:4919
Random answers:

(1) DECbridge 900MX & agents file:
    When this is in a DEChub 900, and you are managing it as a part of
    the DEChub 900, the agents file is not used.  HUBwatch and Resilience
    both ask the DEChub 900 what modules are installed, and how to access
    those modules.

(2) DECbridge 900MX & Resilience:
    This is a supported module, and I've seen it work.  (The hub in my
    office contains a DECbridge 900MX.)  There is something broken in
    the bridge if it is not answering the GET for sysObjectId. 

By the way, Resilience 1.* uses a different scheme to get hub module
information than HUBwatch does.  In a future release of Recovery
Manager, this will be changed.

Tom Hood
clearVISN eng
3440.4FOUNDR::OUIMETTEEyes of the WorldWed Apr 17 1996 09:0911
    	Ronald,
    
    See note 2593 for some HUBwatch/DECbrouter90 Sysoid issues.... re: the
    base note, are all 15 brouters running 9.14, or are only the 5 failing
    brouters running 9.14, and the others running 10.x?
    
    		regards,
    
    -Chuck O.
     NPB Router Interop
    
3440.5UTRTSC::GROOT_RRonald de GrootThu Apr 18 1996 11:4513
    
    repl .3
    
    Tom, thanks for your answer, I have this also working in my office but 
    not on the customer site. 5 out of 5  module's give the same problem
    but the customer has also a lot DECswitch900EF's with no problems
    (same firmware). 
    
    repl .4
    
    Chuck, thanks for your answer. All the 15 brouters have 9.14. (I have
    not checked this but this is the info from the customer). I will check
    this again when? I go on-site.