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Conference netcad::hub_mgnt

Title:DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:NETCAD::COLELLADT
Created:Wed Nov 13 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4455
Total number of notes:16761

3389.0. "problem in restoral using ClearVISN V1.03?" by SNOFS1::63496::CHIUANDREW () Fri Mar 22 1996 00:40

    Hi,
    
    When we try to restore the configuration for the DEChub900, we got an
    error msg:
    
    brMiSetCallBack: failed on error 95.
    Error  ...
    SNMP (Generr) error.
    Script status: FAILED.
    
    this happens at the last of part of the restoral. ALL modules got their
    BP connections, except one PE900TX does not connect to the FDDI via BP.
    In HUBwatch, there is a connection of that PE900TX to the FDDI ring,
    but when we test that PE900TX, it does not talk to the FDDI ring.
    
    So, I use HUBwatch to 'disconnect' that PE900TX from FDDI, then
    re-connect it again, everything works fine. Then I would think so
    problem encounter during the restoral process.
    
    We have the following conf:
    
    slot 	Modules
    1		Ds900EF (bridge)
    2		Empty
    3		Empty
    4		PE900TX
    5		PE900TX
    6		PE900TX
    7		PE900TX
    8		Ds900EF (bridge)
    
    ALl these modules connect to one internal FDDI ring.
    
    Any idea on what's wrong on the restoral process?
    
    PS: ClearVISN V1.03 running on WIN95.
    
    Andrew Chiu
    Network services Sydney
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3389.1reset before restoreSLINK::HOODYour bad news bearFri Mar 22 1996 10:4016
One possibility...  Version 1 of Resilience does not do resets to modules
and hubs before doing a restore. The documentation recommends doing a 
factory reset first.

The reason Resilience (soon to be called "clearVISN Recovery Manager) does
not do a reset first is so that you can restore just specific things (for
example, just restore address filters).

Version 1.1 is just about to ship, but I'll mention it to the folks doing
2.0 to maybe add a factory-reset button for restore operations.


Anyhow, if this isn't your problem, let me know.

Tom Hood
formerly Resilience designer
3389.2Will ip/trap address be restored?SNOFS1::63496::CHIUANDREWSun Mar 24 1996 17:5711
    re .1
    Thanks for your quick response!
    
    Do you mean we have to do the factory reset before the restoral, if I
    perform the factory reset on a module, will ClearViSN still able to
    restore the IP address/trap/community back to the module? Same question
    for DEChub900 MAM?
    
    thanks in advance for help!
    Andrew Chiu
    Network services Sydney
3389.3Manually.SLINK::HOODYour bad news bearMon Mar 25 1996 09:324
    No. Resilience only talks SNMP.  So, If you do a factory reset, you 
    will need to manually re-enter the IP info.
    
    Tom
3389.4Thanks!SLINK::HOODYour bad news bearMon Mar 25 1996 09:344
    And *thank you* for raising the question in .2 !!! Adding a reset to
    Recovery Manager would not work at all!
    
    Tom
3389.5Is it right to say it will take a while?SNOFS1::63496::CHIUANDREWMon Mar 25 1996 18:0524
    re .3/.4
    
    Thanks again for help!
    
    Just want to clarify the procedure to restore the configuration of a
    DEchub 900 and its modules (just in case the HUB and modules died).
    
    1) First we have to backup the HUB configuration (MAM and modules) to
    ClearVISN.
    
    2) When the HUB and modules ALL DIED, then we use ClearVISN restore
    manager to restore the config of that HUB/modules, BUT before we can
    restore it, we have to do FACTORY RESET on HUB and all modules, then
    re-enter the IP address/SNMP community/trap address for the
    HUB/modules.
    
    3) Start to restore the HUB/modules, via ClearVISN Restore Manager.
    
    
    It seems to take a while to restore the HUB back to operation.
    
    Any comment?
    Andrew Chiu
    Network Services Sydney
3389.6No!!! Factory reset *should* not be necessary!SLINK::HOODYour bad news bearTue Mar 26 1996 02:119
    No, you do not need to factory reset!!!  Sorry if I left that 
    impression.  What I meant was that it can help sometimes if
    your equipment is in some kind of indeterminate state.
    
    Andrew, can you please mail me as good a problem description of
    the error and the hub configuration as you can.  You should not
    get restore errors.
    
    Tom
3389.7try setting RETRIES to 30 or moreNETCAD::MOWERThu Apr 11 1996 13:1210
   I suggest you increase your RETRIES count, (in your agents file), to 30.
   If you are still in a position to test this, please let me know if this
   solves your problem.
                                                      Carl Mower.

   (I wrote the hub900 Recovery Mgr script, and with others, have been 
    looking into a very similar behavior - this is the best work-around
    available at this time).

3389.8still need more informationNETCAD::MOWERWed Apr 17 1996 19:0619
   I got your mail from Tom.  While my suggestion in -.1 may help your
   situation, I need some more information to verify if it will in fact solve 
   your problem.

   In .0 you listed your configuration as:

    1         2       3       4         5         6         7         8
   DS900EF   empty   empty   PE900TX   PE900TX   PE900TX   PE900TX   DS900EF
     |                        ||        ||        ||        ||        |
     |                        ||        ||        ||        ||        |
     `------------------------'`--------'`--------'`--------'`--------'

   What is the LIGO setting of the modules in slots 1 & 8?
   Which slot is your PC (running ClearVISN) connected to?
   Which slot is your IP services module for the hub?
   What are 5 or so Recovery Mgr status lines just before the error?
                                                                 Carl.

3389.9More info, hope it helps!SNOFS1::63496::CHIUANDREWWed Apr 17 1996 20:4643
    re .8,
    
    Carl,
    DS900EF in slot 8 (let called it EF8), A-port is external FDDI and
    B-port connected to BP's FDDI internal ring. DS900EF in slot 1 (let me
    called it EF1), A-port connected to BP's internal FDDI ring ad port-B
    is connected to external FDDI ring. In fact, EF8's A-port connected to
    another DEchub900 with DS900EF (SBEF) as well and EF1's B-port connected to
    another DEchub900 via DS900EF (AWEF). 
    
    The IBM for our HUB (with 4 PE900TXs, 2 DS900EFs) is EF8 (DS900EF in
    slot 8), where EF8 and EF1 has their own IP address as well (i.e. 
    MAM is 203.5.81.41, EF8 is 203.5.81.42 and EF1 is 203.5.81.43). My
    notebook (Hinote running WIN95 with ClearVISN resilience) connected to 
    EF8's port-6 (4th UTP port) directly.
    Before the 'restore', ALL PE900TXs are connected to DS900EFS via
    Internal FDDI ring. They are working withiut any problem (I can ping to
    their network via any port on anyone PE900TX). Once, I started the
    restore (after I removed ALL modules from the HUB, then put them into
    the same slot as before, then I started ClearVISN resilience to restore
    the config that I backup before). Then PE900TX in slot 5, LED of A-port
    is BLACK out and LED of B-port is blinking', when I looked at it via
    HUBwatch V4.1.1 (on my PC), there is NOT connection of this PE900TX to 
    the BP FDDI internal ring, but other PE900TXs (in slot 4, 6 & 7) got 
    correct BP connections (i.e. they connected to internal FDDI to
    DS900EFs), I can ping from those PE900TXs (in slot 4, 6 & 7) when I
    connected my PC to UTP ports on them, but cannot ping on PE900TX on
    slot 5. I have to manually, disconnected EF1 from the BP, then
    reconnect PE5 (PE900TX in slot 5) to BP FDDI, then EF1. After these,
    it backed to normal (I meant before we removed the modules from the
    HUB). I did not reset any modules during our tests, it seemed to me
    that moudles should retain ALL config parameters even you removed from
    the HUB. Also I did not reset the MAM, again, it should retain ALL
    config parameters (except BP, is it right).
    
    Hope this can give a bit clear about our test. BUt customer already put
    this HUB to their network (they have 20+ servers, VAX/AXP/NT..), so we
    cannot test it again. But we have to give some sort of 'proof' that
    ClearVISN can do backup/restore.
    
    thanks again for looking into the subject matter.
    
    Andrew Chiu - Network services Sydney
3389.10I'd still suggest up RETRIES=30NETCAD::MOWERThu Apr 18 1996 15:1738
   Based on the additional information you provided in -.1, I have modified my
   picture of your setup.  The FDDI ring on the hub backplane is shown below
   the 8 modules.

   The FDDI ring is drawn the way it is to represent the way the ring actually
   connects modules in the hub.  The rule is: in the IN, (slot 8 in your case),
   then hit all other modules from 1-->8, then out the OUT, (slot 1 in your 
   case).

   I have marked slot 8 as your IPS, (IP services module;  you called it IBM).
   I have also indicated that your station running Recovery Manager, (the 
   "nms"), is connected directly to the front of slot 8.


     |                                                              | nms
     |                                                              |  |
     |                                                              |  V
     B                                                              A ips
   1:900EF  2:empty  3:empty  4:900TX  5:900TX  6:900TX  7:900TX  8:900EF
       A                        A B      A B      A B      A B        B
       |                        | |      | |      | |      | |        | 
       |                        | |      | |      | |      | |        | 
       |                        | `------' `------' `------' |        | 
       |                        |                            |        | 
       `------------------------|----------------------------'        | 
                                |                                     | 
                                `-------------------------------------' 

   I still could use the 5 or so Recovery Mgr status lines just before the 
   error.  Without seeing them, I cannot be sure what the error is, but I
   believe my response in .7 is still correct, (up retries to 30).

   As to why this [may] solve your problem, we are still working on that.
   Stay tuned to this notesfile where I hope to soon enter a new topic
   discussing this very problem, (along with other related issues).
                                                                  Carl.