| I'm curious too as to what happens to all the thousands of cards
addressed to the Westford, MA. PO Box 687, or what happens to the
electronic mail sent to [email protected].
This isn't the first time I've heard from someone from the field asking
about this process. There are tear-off cards in the zip-loc bags
the installation kits come in (which are in *every* box shipped
with a HUB product). There are also reply cards in every issue of
Netcom News addressed to the same PO Box number. I sometimes wonder
how many customers are out there waiting/expecting to hear back from
us (or someone), with news on upgrades, or waiting for their issue
of Netcom News to arrive. Gee folks, are we losing add-on & upgrade
business because customers aren't hearing from us after the initial sale?
Bob
|
|
Yes, that's great. If we processed these cards, we could sell a heck of
a lot of HUBwatch software contracts. However, they seem to be going
into some sort of bit bucket...
|
| From: NETCAD::US1RMC::"[email protected]" 13-NOV-1995 11:55:27.55
To: (DEChub Notice Lists) [email protected]
CC:
Subj:
November 1995
Dear DEChub Customer:
Over the past several months, Digital has worked to provide
support for new products and to implement suggestions and
corrections in firmware for DEChub 90, Digital MultiStack
System stackables and DEChub 900 MultiSwitch management.
Since you've registered with us, we're pleased to inform
you that the new DEChub Consolidated Firmware Kit V4.1.1
is now available. V4.1.1 contains the latest firmware for
these products. Its contents are listed below:
DEChub Consolidated Firmware Kit V4.1.1
Contents
DECagent 90 V3.0.1 denma301.sys *
DECbridge 90, 90FL V3.9 dewgb390.sys
DECconcentrator 900MX V3.1.1 def6x311.bin *
DECconcentrator 900TH V3.1.1 defhu311.bin *
DEChub 900 MultiSwitch V4.1.0 dmhub410.bin *
DECmau 900TH V1.2.1 dtmxm121.bin *
DECrepeater 90FS v2.0.0 defmi200.bin *
DECrepeater 90TS v2.0.0 detmi200.bin *
DECrepeater 900GM v2.0.0 dettm200.bin *
DECrepeater 900TM V2.0.0 detmm200.bin *
DECswitch 900EE v1.1.1 debmp111.bin *
DECswitch 900EF v1.5.2 defba152.bin *
PEswitch 900TX v1.1.1 desbf111.bin *
PORTswitch 900CP v2.1.0 decpm210.bin *
PORTswitch 900FP v2.0.0 defmm200.bin *
PORTswitch 900TP v2.1.0 detpj210.bin *
Image names marked with an asterisk (*) are new images or supersede
the version in the DEChub Consolidated Firmware V3.1 kit.
Product release notes are provided in ASCII text and PostScript
formats.
If you are installing HUBwatch V4.1, these firmware versions must be
installed. HUBwatch, HUBloader or the DECndu Plus utility may be used
to check your current firmware versions. To upgrade the firmware,
please refer to the instructions contained in the release notes that
accompany the upgrade kit. If you have recently purchased your
Digital network product, it may have these latest versions
factory-installed.
The DEChub Consolidated Firmware Kit V4.1.1 is available through
these methods:
1. Digital Networks Product Business World Wide Web service.
Digital Networks URL is:
United States: http://www.networks.digital.com
Europe: http://www.networks.europe.digital.com
Australia: http://www.digital.com.au/networks
To locate the firmware, choose:
Products and Technology
Technical Data
Hubs Firmware
2. Internet Users may also obtain the firmware and the load
utility using anonymous ftp at ftp.digital.com in the
/pub/DEC/hub900 directory.
3. If you're not yet connected to the Web, don't worry. You
can access the same information through Digital Network's
Bulletin Board System (BBS). All you need is a PC and a modem.
Dial 508-486-5777 (U.S.A.). Set your modem to 8 bits, no parity,
1 stop bit.
4. HUBwatch Media Kits V4.1 (for OpenVMS VAX, Digital UNIX
(OSF/1), SunOS, HPUX and MS-Windows) contain both the HUBwatch
Media and the DEChub Consolidated Firmware Kits V4.1.1.
Order numbers for HUBwatch are:
QB-MQDAW-AA HUBwatch for Windows (License & Media Kit)
QB-MQDAX-AA HUBwatch for Windows Update (License & Media)
QB-32VAB-AA HUBwatch Media Kit for OpenVMS VAX only;
requires that you obtain one of the following
Licenses:
QL-0GEA9-RA HUBwatch for OpenVMS VAX Update License
QL-0GEA9-AA Hubwatch for OpenVMS VAX First Time License
QB-32VAC-AA HUBwatch Media Kit for Digital UNIX (OSF/1);
requires that you obtain one of the following
Licenses:
QL-0MWA9-RA HUBwatch for Digital UNIX Update License
QL-0MWA9-AA HUBwatch for Digital UNIX First Time License
QB-32VAD-AB Hubwatch Media Kit for SunOS
requires that you obtain one of the following
Licenses:
QL-3WJAX-RA HUBwatch for SunOS Update License
QL-3WJAX-AA Hubwatch for SunOS First Time License
QB-32VAD-AA Hubwatch Media Kit for HPUX
requires that you obtain one of the following
Licenses:
QL-3WHAX-RA HUBwatch for HPUX Update License
QL-3WHAX-AA Hubwatch for HPUX First Time License
5. DEChub Consolidated Firmware Kits (only) may be ordered
from Digital at a cost of $100 (US). The order number is:
QB-32TAD-SA DEChub Consolidated Firmware Kit for
MS-DOS
If you are interested in receiving these updates automatically,
you might consider one of the following service offerings.
Hubwatch for Windows:
QT-MQDAA-EC Media and Documentation Services
QT-MQDAA-KZ Documentation (Only)
QT-MQDAW-I9 Installation
QT-MQDAW-L9 Layered Product Services
HUBwatch for OpenVMS VAX
QT-0GEAA-E5 Media and Documentation Services
QT-0GEAA-KZ Documentation (Only)
QT-0GEA9-I9 Installation
QT-0GEA9-L9 Layered Product Services
HUBwatch for Digital UNIX (OSF/1)
QT-0MWAA-E8 Media and Documentation Service
QT-0MWA9-I9 Installation
QT-0MWA9-L9 Layered Product Services
HUBwatch for SunOS
QT-3WJAA-EP Media and Documentation Services
QT-3WJAA-KZ Documentation (Only)
QT-3WJA9-I9 Installation
QT-3WJAX-L9 Layered Product Services
HUBWATCH FOR HP UX
QT-3WHAA-EP Media and Documentation Services
QT-3WHAA-KZ Documentation (Only)
QT-3WHA9-I9 Installation
QT-3WHAX-L9 Layered Product Services
Thank you for purchasing and using Digital networking products.
Sincerely,
Michael F. Bouchard
Product Manager
/jh
% ====== Internet headers and postmarks (see DECWRL::GATEWAY.DOC) ======
% Received: from muggsy.lkg.dec.com by us1rmc.bb.dec.com (5.65/rmc-22feb94) id AA08579; Mon, 13 Nov 95 11:44:09 -050
% Received: from tayhub.dechub.lkg.dec.com by muggsy.lkg.dec.com (5.65/DEC-Ultrix/4.3) with SMTP id AA01653; Mon, 13 Nov 1995 11:38:10 -050
% Received: from hubts2.dechub.lkg.dec.com by tayhub.dechub.lkg.dec.com with SMTP id AA06597; Mon, 13 Nov 1995 11:35:21 -050
% From: [email protected]
% Received: by hubts2.dechub.lkg.dec.com (5.65/4.7) id AA01717; Mon, 13 Nov 1995 11:35:20 -0500
% Date: Mon, 13 Nov 1995 11:35:20 -0500
% Message-Id: <[email protected]>
% To: (DEChub Notice Lists) [email protected]
|