T.R | Title | User | Personal Name | Date | Lines |
---|
2768.1 | | TOOK::MILLBRANDT | answer mam | Mon Sep 18 1995 10:57 | 7 |
| What are your software revs for the DEChub 900 MAM and the
DECbridge 900MX?
Did you power cycle or reset the hub or the bridge at any
point during the LAN Interconnect setup?
Dotsie
|
2768.2 | What other modules are in this HUB? | NETCAD::BATTERSBY | | Mon Sep 18 1995 11:19 | 5 |
| It might also be useful to know if there are any other modules
in this HUB besides the mentioned DECswitch900EF and un-mentioned
DECserver type.
Bob
|
2768.3 | Possibly a configuration problem | NETCAD::CARRAFIELLO | | Mon Sep 18 1995 14:46 | 16 |
| The Thinwire connection on a DECbridge 900MX is not a default
connection. At power up all connections default to the front panel
ports. You have to explicitly configure Port 3 to the backplane
Thinwire if you want that connection.
The explanation in .0 sounds like the first 5 ports were configured to
backplane LANs which I interpret to mean matrix channels. If this is
true then Port 3 would have been connected to a matrix channel and not
the backplane Thinwire. The other possibility is that the ports were
only pointed at the backplane via the Hubwatch ligo but not actually
connected to a backplane channel on the configuration screen. Also if
all of the Ethernet LANs were connected together as stated in item 3
then most of the ports would be in the backup state and they wouldn't
pass traffic.
Mike
|
2768.4 | In reply...been there seen it done it many times | PTOJJD::DANZAK | Pittsburgher � | Mon Sep 18 1995 15:06 | 26 |
| well...
to reply...
all hub modules were at 4.1 of firmware rev/kit
the hub (from what I recall...) slots are:
Roamabout
token ring 8 port repeater
token thing 2 port repeater
DECconcentrator 500
DECswitch 900MX
DECserver 900TM
DECrepeater 90GM
I did reset the module, remove it from the hub, turned the LIGO types
around to the backplane...watched 'em do spanning tree (indicating that
they were turned around) and when I connected it to the
thinwire....(port 3) it lived for a bit then died....
Any thoughts?
REgards,
j
|
2768.5 | | NETCAD::DOODY | Michael Doody | Mon Sep 18 1995 16:43 | 6 |
| I wonder if the port 3 summary window shows any "interesting" errors?
From your description, it sounds like a possible hardware problem...
Bob, under what circumstances would the port LED go dark?
md
|
2768.6 | Did show broken status, didn't get snmp junque.. | PTOJJD::DANZAK | Pittsburgher � | Mon Sep 18 1995 17:01 | 7 |
| I did a check of status, it showed the port as red (broken) but I
didn't check the SNMP doodoo....I can do that late 2night before I
fly...
regards,
j
|
2768.7 | My guess is, there must have been a loop created | NETCAD::BATTERSBY | | Tue Sep 19 1995 17:05 | 12 |
| <----- RE: .5
Mike D. Like Mike Carrafiello said, somehow there must have been a
loop created, and port 3 detected the loop and went into backup.
Also like Mike C. said, port 3 doesn't default to the thinwire on
power-up like the repeaters do. So perhaps connecting the first 5 ports
to backplane channels, and then following this up by attempting to connect
port 3 to the thinwire is what created the loop. I'm not sure of the
exact order that Jon D. is alluding to in his base note when describing
what he did.
Bob
|
2768.8 | Not a loop... | PTOJJD::DANZAK | Pittsburgher � | Wed Sep 20 1995 08:00 | 25 |
| NO....wrong....NOT right....
When a loop is created the LED flashes...it doesn't go dead.
AND....i loose connectivity to the terminal server connected on the
LAN.
That is......
I have a 900GM that connects me in slot 8 to the backbone in the
building and management station....
When I take the TERMINAL SERVER in slot 7 off of the thinwire and put
it onto a FLEXlan and then use the decswitch to switch between the
flexlan and thinwire.....the LED on 3 goes DEAD (not blinking doing
spanning tree) and my server looses connectivity to backbone
services....
(one service being reverse-LAT tot he hub management port.....
so.....i KNOW that it's not a loop becuase i loose connectivity to the
THINwire from other flexlans....
duuh...sigh....
j
|
2768.9 | | NPSS::WADE | Network Systems Support | Wed Sep 20 1995 10:05 | 17 |
| Okay let's start from ground zero -
- check for bent pins on modules and power supplies (don't see how
this could be related but let's not overlook)
- reset MAM and all modules to factory defaults
- A04 on the backplane should have the stiffeners but what slot is
the DECbridge in? Just for kicks try moving it to slot 1,2,3 or 4
- confirm that you're running MAM 4.0.4 and DECswitch 1.5.0
- show us the error log for the MAM and all modules
- try swapping out the DECbridge
Bill
|
2768.10 | Same results - stiff hub, update firmware any slot etc... | PTOJJD::DANZAK | Pittsburgher � | Thu Sep 21 1995 13:15 | 329 |
| Did all of the above EXCEPT module swap....no time but will try l8ter
2night......same results....attached is error log:
note that in the MAM error log the power supply junk was me zipping it
on/off during a demo....the repeater (on thinwire) showed no errors...
no pins, reset EVERY module and hub and all were at current firmare
(i.e. 4.0.4 hub 1.5 switch etc...)
DECbridge 900MX - slot 2
==============================================================================
DECbridge 900MX INSTALLATION MENU
[1] Reset with Factory Defaults
[2] Reset with Current Settings
[3] Show Current Settings
[4] Configure IP ...
[5] Dump Error Log
[6] Downline Upgrade
[7] Module-Specific Options ...
[Ctrl/C] Return to Hub Manager Installation Menu
==============================================================================
Enter selection number : 5
DECbridge 900MX - slot 2
==============================================================================
DUMP ERROR LOG
Current Reset Count: 55
==============================================================================
Entry # = 2
Entry Status = 0 [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id = 1
Firmware Rev = 2.1
Reset Count = 39
Timestamp = 0 0 0
Write Count = 171
FRU Mask = 1
Test ID = E01
Error Data = SR=0001 PC=00000000 Error Code=00800803 ProcCsr=0000
0:00000001 1:00000000 2:00800803 3:00000000
4:00000000 5:00000000 6:00000000 7:00000000
Dump another entry [Y]/N?
Entry # = 1
Entry Status = 0 [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id = 1
Firmware Rev = 2.1
Reset Count = 38
Timestamp = 0 0 0
Write Count = 171
FRU Mask = 1
Test ID = E01
Error Data = SR=0001 PC=00000000 Error Code=00800803 ProcCsr=0000
0:00000001 1:00000000 2:00800803 3:00000000
4:00000000 5:00000000 6:00000000 7:00000000
Dump another entry [Y]/N?
Entry # = 0
Entry Status = 0 [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id = 1
Firmware Rev = 2.1
Reset Count = 37
Timestamp = 0 0 0
Write Count = 171
FRU Mask = 1
Test ID = E01
Error Data = SR=0001 PC=00000000 Error Code=00800803 ProcCsr=0000
0:00000001 1:00000000 2:00800803 3:00000000
4:00000000 5:00000000 6:00000000 7:00000000
Dump another entry [Y]/N?
Entry # = 3
Entry Status = 0 [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id = 10
Firmware Rev = 1.5
Reset Count = 37
Timestamp = 0 0 9
Write Count = 170
FRU Mask = 0
Test ID = DEAD
Error Data = SR=2404 PC=000002D0 Error Code=000023C0 ProcCsr=356D
Registers = D0=00000001 D1=00000000 D2=00001FFA D3=00000020
D4=00000000 D5=00000000 D6=80000181 D7=0000FFFF
A0=00000000 A1=0004EB68 A2=00058D76 A3=03090E26
A4=00058D5A A5=000228AC A6=0004B6A0 A7=0004B624
Dump another entry [Y]/N?
==============================================================================
No more Error Log entries.
Press Return for Main Menu ...
DEChub 900 MultiSwitch
==============================================================================
DEChub 900 MultiSwitch INSTALLATION MENU
[1] Reset with Factory Defaults
[2] Reset with Current Settings
[3] Show Current Settings
[4] Configure IP ...
[5] Dump Error Log
[6] Downline Upgrade
[7] Configure Out-of-Band Port ...
[8] Start Event Display Mode
[9] Start Redirect Mode
==============================================================================
Enter selection number : 6
DEChub 900 MultiSwitch
==============================================================================
DOWNLINE UPGRADE
This process upgrades the specified module's firmware
(in nonvolatile Flash memory). Enter the IP Address
of your TFTP (Trivial File Transfer Protocol) load host
and the image file name when prompted.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
* IMPORTANT! IMPORTANT! IMPORTANT! *
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
* If power is interrupted during the downline load, the *
* firmware image can be corrupted. Do not turn off power *
* to the unit or perform any action that can cause the *
* unit to lose power during a downline upgrade. *
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
==============================================================================
... Press Return Key to Continue ...
DEChub 900 MultiSwitch
==============================================================================
DEChub 900 MultiSwitch INSTALLATION MENU
[1] Reset with Factory Defaults
[2] Reset with Current Settings
[3] Show Current Settings
[4] Configure IP ...
[5] Dump Error Log
[6] Downline Upgrade
[7] Configure Out-of-Band Port ...
[8] Start Event Display Mode
[9] Start Redirect Mode
==============================================================================
Enter selection number : 5
DEChub 900 MultiSwitch
==============================================================================
DUMP ERROR LOG
Current Reset Count: 158
==============================================================================
Entry = 29
Time Stamp = 0 0
Reset Count = 156
SW V4.0.2 -> V4.0.4 ; Config retained.
Dump another entry [Y]/N?
Entry = 28
Time Stamp = 0 1000
Reset Count = 155
2 : PS problem! AC_OK,DC_BAD,48V_OK
Dump another entry [Y]/N?
Entry = 27
Time Stamp = 0 0
Reset Count = 154
Stop Thrash; Cleared Nonvolatile Data.
Dump another entry [Y]/N?
Entry = 26
Time Stamp = 0 1000
Reset Count = 153
2 : PS problem! AC_OK,DC_BAD,48V_OK
Dump another entry [Y]/N?
Entry = 25
Time Stamp = 0 1000
Reset Count = 152
2 : PS problem! AC_OK,DC_BAD,48V_OK
Dump another entry [Y]/N?
Entry = 24
Time Stamp = 0 1000
Reset Count = 151
2 : PS problem! AC_OK,DC_BAD,48V_OK
Dump another entry [Y]/N?
==============================================================================
No more Error Log entries.
Press Return for Main Menu ...
DEChub 900 MultiSwitch
==============================================================================
DEChub 900 MultiSwitch INSTALLATION MENU
[1] Reset with Factory Defaults
[2] Reset with Current Settings
[3] Show Current Settings
[4] Configure IP ...
[5] Dump Error Log
[6] Downline Upgrade
[7] Configure Out-of-Band Port ...
[8] Start Event Display Mode
[9] Start Redirect Mode
==============================================================================
Enter selection number : 9
Enter the slot number for redirection (1-8) : 8
Console redirected to 8: DECrepeater 900GM
Attempting connection [Ctrl/C to abort] ...
DECrepeater 900GM - slot 8
==============================================================================
DECrepeater 900GM INSTALLATION MENU
[1] Reset with Factory Defaults
[2] Reset with Current Settings
[3] Show Current Settings
[4] Set SNMP Read/Write Community
[5] Add SNMP Trap Addresses
[6] Delete SNMP Trap Addresses
[7] Dump Error Log
[8] Set In-Band Interface IP Address
[9] Set In-Band Interface Default Gateway Address
[10] Downline Upgrade
[Ctrl/C] Return to Hub Manager Menu
==============================================================================
Enter selection : 7
DECrepeater 900GM - slot 8
==============================================================================
DUMP ERROR LOG
Current Reset Count: 47
==============================================================================
==============================================================================
No more Error Log entries.
Press Return for Main Menu ...
DECrepeater 900GM - slot 8
==============================================================================
DECrepeater 900GM INSTALLATION MENU
[1] Reset with Factory Defaults
[2] Reset with Current Settings
[3] Show Current Settings
[4] Set SNMP Read/Write Community
[5] Add SNMP Trap Addresses
[6] Delete SNMP Trap Addresses
[7] Dump Error Log
[8] Set In-Band Interface IP Address
[9] Set In-Band Interface Default Gateway Address
[10] Downline Upgrade
[Ctrl/C] Return to Hub Manager Menu
==============================================================================
Enter selection :
DEChub 900 MultiSwitch
==============================================================================
DEChub 900 MultiSwitch INSTALLATION MENU
[1] Reset with Factory Defaults
[2] Reset with Current Settings
[3] Show Current Settings
[4] Configure IP ...
[5] Dump Error Log
[6] Downline Upgrade
[7] Configure Out-of-Band Port ...
[8] Start Event Display Mode
[9] Start Redirect Mode
==============================================================================
Enter selection number : e
|
2768.11 | DB900 looses thinwire connection puzzle resolved... | NETCAD::BATTERSBY | | Fri Oct 13 1995 11:50 | 11 |
| I have resolved this problem. Jon was kind enough to bring this
module with him on his recent visit to LKG.
I tested this module out and found that it failed a test only
run in manufacturing, Test B05 BTW External Loopback Test.
My investigation further found the -9V DC-DC converter to be defective
along with the DP8392 Thinwire chip. This is an external loopback
test that cannot be run in a HUB as it would "disturb" other modules
which may have already established a connection to the HUB backplane
thinwire channel.
Bob
|
2768.12 | ESD possibly could have caused this failure.... | NETCAD::BATTERSBY | | Fri Oct 13 1995 11:54 | 7 |
| One other comment, I neglected to mention is that a possible
failure scenario is that perhaps there was some ESD (electrical
static discharge), present on the HUB thinwir channel this module
was plugged into when it first failed, and the ESD zapped the DP8392
and then took out the DC-DC converter.
Bob
|