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Conference netcad::hub_mgnt

Title:DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:NETCAD::COLELLADT
Created:Wed Nov 13 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4455
Total number of notes:16761

2719.0. "Frame Check Sequence Errors - Why?" by CSC32::R_BUCK (Have been assimilated) Wed Sep 06 1995 19:40

    DEChub 900MS
    DECrepeater 900TM
    
    Alpha 3000 series systems connected to two ports
    PC's connected to other ports (at least 6 PC's)
    
    Counters for the ports have the item "Frame Check Sequence Errors"
    Only on the ports connected to PC's do we ever see a positive value.
    Number range from 100 - 200 with the Readable Frames value between 1
    and 2 million.  Basically a pretty small number.  No operational and/or
    performance problems.
    
    Basic question from customer is what does this mean? and should I be
    concerned??
    
    From the Context-Sensitive Help:
    
    "This counter is incremented by one for each frame received on this port
    with the FCSError signal asserted and the FramingError and
    CollisionEvent signal deasserted, and whose OctetCount is greater than
    or equal to minFrameSize and less than or equal to maxFrameSize (refer
    to Section 4.4.2.1, IEEE (see Section G0.70) 802.3 Std)."
    
    Wheww.....  My summary is that this is a frame whose FCS (Frame Check
    Sequence) does not match the value calculated by the receiver, but the
    frame is otherwise ok.  Without having the actual spec in front of me,
    I am not sure if the FCS field is also referred to as CRC-32.  Some of
    the diagrams I've been looking at imply that it is in the same location
    within an Ethernet 802.3 CSMA/CD frame.  
    
    Am I looking at this correctly?  Any paticular reason why these errors
    are occuring?  Should the customer be concerned?  
    
    All input greatly appreciated!
    
    Thanks 
    Randall Buck 
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2719.1NETCAD::HERTZBERGHistory: Love it or Leave it!Thu Sep 07 1995 11:2330
    >>  ...this is a frame whose FCS (Frame Check Sequence) does not match 
    >>  the value calculated by the receiver...
    
    Correct.
    
    >>  ...but the frame is otherwise ok.
    
    The FCS error just means there is an error somewhere in the frame.  It
    _could_ be in the FCS itself, but this is a pretty small probability,
    considering the size of the FCS field compared to the size of the rest
    of the frame.
    
    >>  Any paticular reason why these errors are occuring?
    
    Hard to say from a distance.  Definitely not a generic design flaw in
    the 900TM.  Possibly a faulty 900TM.  Switch the Alpha and PC ports to
    see if the error stays with the stations or with the ports.  Most
    likely cause is the NIC cards in the PCs are a little shaky. 
    Hopefully, they're not ours...  ;^)
    
    >>  Should the customer be concerned?
    
    I would be, only because this is not a normal situation.  No danger of
    corrupted network data... there are plenty of layers of protocol
    guarding against that, but every FCS means a retransmission of the
    faulty packet.  This has the effect of degrading network performance,
    and the effect is worse than what you might guess by looking at the
    percentage of corrupted packets.  Are the PC users complaining about
    their network performance?  
    
2719.2Only the PC's CSC32::R_BUCKHave been assimilatedThu Sep 07 1995 14:2815
    Thanks for the update and confirmation.  More/updated information:
    
    Customer is pretty sure the error follows connection to a PC.  Will try
    to test this later to be absolutely sure.
    
    All PC's are similar hardware.  All use an Etherlink 3, (Etherlink
    III?), adapters from 3Com.  Not sure of the specific model or models. 
    Pathworks V5.x is the primary application using the network.
    
    Quick check has not turned up any specific problems with 3Com adapters
    and Pathworks.  Customer did not have any specific complains about
    performance although he does believe things slow down during periods of
    high usage.  
    
    Randall Buck