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Conference netcad::hub_mgnt

Title:DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:NETCAD::COLELLADT
Created:Wed Nov 13 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4455
Total number of notes:16761

2643.0. "DECagent 90 being shipped with corrupt firmware" by NETRIX::"[email protected]" (Steven Freke) Tue Aug 15 1995 12:51

Folks
	Not quite sure who of you would be aware of this but thought that
you may like to be aware since it is still happening. (Happened again today)

The decagent 90 is being shipped from the states with a "dodgy" version of 
firmware. These are being shipped as P1's to customers who are already pissed
with having a broken agent. 
This is identifiable by the fact that the agent does not give the
user a console that is usable. It appears to power up ok and pass all the
tests ok but nothing else happpens.

I have already run into and fixed four of these, and have seen this happen 
again this afternoon 

The solution is to upgrade to the latest versions of firmware, which is 
available from gatekeeper. I used version 3.0 which is entitled denma030.sys.
Follow the upgrade instructions in the manual, if there, or post a note and 
I can send you some upgrade instructions.

Sorry to bore those of you who knew this but for those of you who did not then 
I hope it helps.

	Steven Freke
	UK Customer Support Centre	
	KERNEL::FREKES
	833 - 3017
[Posted by WWW Notes gateway]
T.RTitleUserPersonal
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2643.1Your comments have been forwardedNETCAD::BATTERSBYWed Aug 16 1995 11:406
    <------ RE: .0 
    
    I've forwarded your base note to some folks in the support group
    here at LKG.
    
    Bob
2643.2NCMAIL::SCHEIDSun Aug 27 1995 22:105
    I am working with a large reseller here in CT ... who just got one like
    this ... documentation said v3.0.1 was suppose to be loaded ... but
    could'nt get a console connection ... reseller went to CT Field Service
    office and got replacement ... but it had the same problem ... I guess
    that I am going to have re-load firmware ...anything tricky with do