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Conference netcad::hub_mgnt

Title:	DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:	Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:	NETCAD::COLELLADT

Created:	Wed Nov 13 1991
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4455
Total number of notes:	16761

2522.0. "gpf when installing V4 Hubwatch for Windows" by CSC32::R_BUCK (Have been assimilated) Fri Jul 14 1995 18:36

    Working with a customer trying to install Hubwatch V4 on a number of
    PC's.  All are running MS-DOS 6.1 and WFW 3.11.  Different disk
    configurations.  Some have SCSI drives.  At least one uses Norton
    Desktop.  Installation option being used is option 1, Install Hubwatch,
    Hubloaded, TFTP_server - no network.
    
    On every system this customer attempted an install, after the step
    where the program icons are setup in a program group, the installation
    will abort with a gpf.  Last message seen is something about looking
    for installed Pathworks components.  Customer also believe that it
    seems to fail when drive D: is being accessed.
    
    Actual text of message is probably not accurate.  States it's something
    like "gpf shadow caused gpf fault in module tmp1d26.exe@0001;2e6c" 
    Further stated that the file name changes.
    
    In this case I had him just restart windows and attempt to use
    Hubwatch.  It *seems* like it's ok, however, in this case he was not
    able to actually work with a hub because it was not yet installed.
    
    As best I can tell, the only thing in commom with all of the failed
    installs is the distribution being used.  I will probably send him a
    new copy of the Hubwatch distribution just to check this out.  Anyone
    else getting reports of install problems?  Anything else I should
    check??
    
    Thank You
    Randall Buck

T.R	Title	User	Personal Name	Date	Lines
2522.1	Distribution?	NETCAD::FORINO		`Mon Jul 17 1995 09:58`	4
	What is the distribution being used? Are you pulling the kits off the net or are these real kits coming out of manufacturing? John
2522.2	It's the real thing	CSC32::R_BUCK	Have been assimilated	`Mon Jul 17 1995 11:29`	8
	This is a real kit. In fact, the customer was a little suprised at the amount of stuff he received. What he believed he ordered was a DECswitch 900EE with a DEChub one and the Hubwatch for Windows software. He received over 20 disks, (Hubwatch, Firmware, Gigaswitch, tutorials, and other), plus lots of documentation on everything but the DECswitch. Randall Buck
2522.3	same problem, hubwatch 4.1.1	NYOSS1::PASAGE::PLUNKETT		`Mon Dec 04 1995 11:19`	14
	I'm having the exact same error in the base note: SHADOW caused a gpf in module ~TM1D121.exe at 0001:2e6c. The failure occurs when Instalit is telling me that it is searching all drives for pathworks components. I am trying to install Hubwatch version 4.1.1 that I pulled off the net. Any ideas? The system is a compaq 486/33 with 16mbytes and netware with LAN workplace for DOS as the IP stack. It happens when I choose the install hubwatch, hubloader, and netrider only. -Craig
2522.4	Installer can't deal with a large search set, I guess	NYOSS1::PASAGE::PLUNKETT		`Tue Dec 05 1995 09:42`	6
	This problem was resolved by logging out of the netware server that the PC was using. Evidently, if you have a large amount of drives mapped to network directories, some piece of the installation procedure chokes and dies. -Craig
2522.5	Installation GPF, Shadow probs will not exist in V5.0	NETCAD::WAGNERCOFFIL		`Tue Dec 05 1995 11:05`	11
	>> Evidently, if you have a large amount of drives >> mapped to network directories, some piece of the installation >> procedure chokes and dies. When I read your first note, me reponse was to disable the network stack or disable any network drive connections. This is not an exceptable response. But... This will be fixed in Version 5.0, we will be using a different Installer. Barb