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Conference netcad::hub_mgnt

Title:	DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:	Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:	NETCAD::COLELLADT

Created:	Wed Nov 13 1991
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4455
Total number of notes:	16761

2468.0. "hw401 install fatal error" by SOSGPX::SOTTOCORNO (And now the jazz takes over) Wed Jul 05 1995 11:39

    Hi all,
    
    Installing the Hubwatch for window 4.0.1 copied from 
    NAC::NIPG:[MANAGE.WINDOWS.WINDOW40.DISK%] I got the  following error
    
    	"Fatal Error at script line 825"
    	"cannot open MediaBuilder Library file"
    
    immediatly after the insertion of second floppy (disk2).
    I compared the contents of the floppy with the [.disk2] directory
    on NAC::. They are the same.
    
    Is this a known problem of the kit?
    Is there a possible workaround?
    
    Thanks in advance for any help

T.R	Title	User	Personal Name	Date	Lines
2468.1	Place files in 1 directory; How did you copy the files?	NETCAD::WAGNERCOFFIL		`Tue Jul 11 1995 17:26`	29
	>> "Fatal Error at script line 825" >> "cannot open MediaBuilder Library file" This script error is usually reported when the diskettes are copied to separate hard disk directories and you run the installer from the first disk directory. e.g. C:\HUBWKIT \DISK1\INSTALL.EXE \DISK2 \DISK3 The install program we use (HPI's Instalit) does not allow you to span across directories. The HUBwatch set of files on 3 diskettes should reside in one single directory to be installed from. e.g. C:\HUBWKIT\INSTALL.EXE, . With that said... Maybe there is something in the way the files are being copied. Exactly how did you copy the files??? What type of system did you copy to using what commands and switches?? Are you installing on PC running Windows 3.1 or WFW 3.11? NT? At least 2 other people have had this problem and we have not been able to reproduce this. Of course... if you place all the HUBwatch files in a single directory and install from there, you should not have any problem. Barb
2468.2	me too ....	HERON::virenq.vbo.dec.com::HEMMINGS	Lanterne Rouge	`Wed Jul 12 1995 10:56`	8
	I copied the files using DECnet (FTSV) and had them in sub-directories DISK1 etc under FMWR401. I then used this as a file service and fired up the install while pointing at DISK1. I got the same error, so I made the floppies and it installed fine. I regularly do this type of install with other products - TL V2.5 this morning, but I can't remember if I tried it with HUBwatch, I rather think I have and it was OK.
2468.3	Known problem; Installer does not span directories	NETCAD::WAGNERCOFFIL		`Wed Jul 12 1995 11:40`	14
	>>I copied the files using DECnet (FTSV) and had them in sub-directories DISK1 >>etc under FMWR401. I then used this as a file service and fired up the >>install while pointing at DISK1. I got the same error, so I made the >>floppies and it installed fine. As I previously indicated this is typically when we see this known error. Instalit does not handle files that span directories. There are no problems using a network file service to install from as long as all the HUBwatch diskette files are placed in a single directory instead of 3. Barb