[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference netcad::hub_mgnt

Title:DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:NETCAD::COLELLADT
Created:Wed Nov 13 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4455
Total number of notes:16761

2353.0. "Hubloader firmware upgrade kill DB900MX and HUB" by KAOFS::S_HYNDMAN (Ride life's curves) Wed Jun 07 1995 14:16

    
    
    	I have encountered two problems when trying to use the new
    Hubloader:
    
    1. After attempting an upgrade of the MAM firmware to 4.0 I was unable
    to communicate with the hub after the transfer completed.  I had the
    hub power failed and was still unable to connect.  I went to the hub
    and connected a terminal to the OMB port and found that all the setups 
    were cleared, including the IP address information.  It did however
    indicate that it was running the V4.0 firmware.  The release notes
    indicated the MAM would not loose it's settings.  What happened?
    
    2. Next I tried to upgrade the DECbridge 900MX module in this hub.  The
    down load completed however the bridge never rebooted.  I got a "Device
    is resetting" then "SNMP Get request timed out"  The bridge will now
    not pass self test on power up.  The power light is on and the # for
    port 1 but that is it.  I can not connect to it from the hub redirect.
    Is this bridge dead?  Can it be revieved?
    
    Scott
T.RTitleUserPersonal
Name
DateLines
2353.1NETCAD::DOODYMichael DoodyWed Jun 07 1995 14:354
    (Q1.)   What was the MAM fw version before the upgrade? What is in the
    error log (all entries)?  What modules are installed in this Hub? 
    
    -Mike
2353.2#8 might be the problem :^)KAOFS::S_HYNDMANRide life's curvesWed Jun 07 1995 16:1041
    
    	Previous MAM version was 3.1
    	Modules: Slot 1 Decbridge 900 MX
                 Slot 3 DECserver 900 TM
    		 Slot 7 Packet Probe 90
                 Slot 8 DECrepeater 900 TM
    
    	Error Log
    
    Entry = 8
    Time Stamp = 0 0
    Reset Count = 10
    Stop Thrash; Cleared Nonvolatile Data
    
    entry = 7
    time stamp = 0 1300
    reset count = 9
    catch V0=07c SR=2000 PC=44d1ce
    
    entry = 6
    time stamp = 0 1400
    reset count = 8
    catch V0=07c SR=2000 PC=41b2ca
    
    entry = 5
    time stamp = 0 1300
    reset count = 7
    catch V0=07c SR=2009 PC=44d1be
    
    entry = 4
    time stamp = 0 1300
    reset count = 6
    catch V0=07c SR=2004 PC=44d1d2
    
    entry = 3
    time stamp = 0 0
    reset count = 5
    catch V0=07c SR=2700 PC=606c0a
    
    
    Scott
2353.3More info neededNETCAD::FORINOWed Jun 07 1995 18:2011
    What platform are you running the HUBloader from - OSF or Windows?
    
    On Q.2 the messages you report are consistent with what should happen.
    Once the load is complete you get a "device is resetting" message since
    the device is doing the firmware upgrade.  In the meantime the
    HUBloader continues to perform SNMP shows to the device to check when
    it comes back online.  So you'll continue to receive SNMP timeouts
    for some time until the device has upgraded itself.  I'm not sure
    offhand how long it takes the bridge to upgrade.
    
    							John
2353.4KAOFS::S_HYNDMANRide life's curvesThu Jun 08 1995 10:309
    
    
    I was running HUBloader from Windows.
    
    Should I be logging a call with MCS to replace the bridge or is there a 
    way to cause the bridge to reset/reboot/bridge?
    
    Scott
    
2353.5KERNEL::MCSKEANEPone bit brain with parity errorThu Jun 08 1995 11:227
    
    The DECbridge will send out a BOOTP request from port 2 (the first AUI
    port). Connect this port to a network with a node setup up for BOOTP
    and TFTP. Copy the bridge load image to the node and put an entry into
    the bootptab file and the bridge should load and recover.
    
    POL.
2353.6BOOTP availableNETCAD::FORINOThu Jun 08 1995 13:314
    Note the TFTP loader provided with the HUBloader also has BOOTP
    capabilities.  Look at the READ_ME_.TXT and the online help of the
    TFTP loader itself for more information.
    							John
2353.7It lives!KAOFS::S_HYNDMANRide life's curvesThu Jun 08 1995 14:3910
    
    
    	I was able to load the bridge from bootp on unix.  I wasn't clear
    what to do with the hubloader software.  
    
    	What file would the bridge request?  Should I have configured
    "DEFAULT" to point to local file defba150.bin?
    
    
    Scott
2353.8Yup default for your defbas should be defba150.bin...NETCAD::BATTERSBYThu Jun 08 1995 15:589
    The bridge doesn't actually ask for a specific file. It simply
    asks for a load file when doing a bootp. The server determines what
    kind of device is sending the bootp and sends the file defined in
    some soft linked file (bootptab?), to point to the default file you
    wish to have loaded to any defba's doing a bootp in your lan.
    So you have to configure your bootp server to load the image you want
    to have loaded to your switches (bridges).
    
    Bob
2353.9Modules take a few minutes to update FlashNETCAD::DJERBAKAThu Jun 08 1995 17:158
    On the original load attempt, did you give the module plenty of time
    to blast the flash with the new image.  It sounds like you may have
    power cycled before the image was completely written to FPROM.
    
    HUBloader may display the "Device Time Out" for a few minutes, before
    it comes back online.  Do not Power Cycle during this time.
    
    Paul
2353.10KAOFS::S_HYNDMANRide life's curvesFri Jun 09 1995 14:0113
    
    
    Paul,
    
    	I waited one hour before attempting the a power failure.  So I
    don't think that was the problem.
    
    Bob,
    	In DEC Unix I edited the bootptab file and gave it a file name. 
    However in the NetRider loader part of the Hubloader program I could
    not find a way to do this.
    
    Scott
2353.11NETrider functionalityNETCAD::FORINOTue Jun 13 1995 10:445
    The NETrider EZloader give you the BOOTP capability of associating an
    IP address to a particular MAC address.  You then have to use the
    TFTP Server part to do the actual load.
    
    							John
2353.12How do you use the TFTP server portion?KAOFS::S_HYNDMANRide life's curvesTue Jun 13 1995 13:4811
    
    
    John,
    
    	I couldn't figure out how to use the TFTP server part.  I could see
    how you configured the bootp portion, but not the file name for the
    bridge.  Does the bridge request a specific file name or do you have to
    define it some how?
    
    
    Scott
2353.13Any progress?NETCAD::FORINOThu Jun 29 1995 10:453
    Has any progress been made against this problem?
    
    					John
2353.14KAOFS::S_HYNDMANRide life's curvesThu Jun 29 1995 16:3812
    
    
    	I was contacted off-line regarding the hub.  There was no
    resolution as it couldn't be duplicated.  I have had another hub loose
    its configuration after upgrading.  However I have been able to upgrade
    bridges.  I have another round of upgrades next week, so we'll see.
    
    	As to the other problem of trying use the TFTP server, I've not
    received a response. 
    
    
    Scott
2353.15hubloader reconfiguring switchGRANPA::DMIGNOGNAThu Sep 28 1995 14:59121
I have experienced the same problem on three HUB900's when down loading dmhub402.bin. 
HUBloader reported "Device is Resetting" I waited an additional 1/2 hr. before hitting cancel, and lost contact with the HUB 900 from the FDDI ring.  I did have the ability to connect to the DECswitch with HUBwatch but could not connect to the HUB900 agent.  

When I went to the HUB 900 location the LCD version was showing as being updated and the
IP addresses were untouched.  The DECswitch appeared to have been reset with the ports being configured out the front (ports 2,3,4,5,6 should be out the backplane), and not attached to the thinwire ethernet, which explained the loss of communication from the central location. This scenario occured on three hubs. 

I have over twenty hubs needing upgraded and will be trying the newer versions of HUBloader and dmhub404.bin, although I am not holding my breath that it's fixed.

Don,

    Hubloader Version 1.0.0
    Netrider TFTP server Version 1.0-03
    Windows for Workgroups 
    MS-DOS 6.22
    DECpc with Etherworks 3 NIC 

Previous MAM was Version 4.0.0
Slot 8   DEFBA-M   DECswitch 900EF
Slot 7   DETMM-M   DECrepeater 900TM
Slot 6   DSRVZ-M   DECserver 900



DEChub 900 MultiSwitch
==============================================================================

Hub900MultiSwitch,DEChub 900 MultiSwitch,HW=F,RO=V1.1.6,SW=V4.0.2 
SysUpTime                                 : 00:48:28   4 resets
SNMP Read/Write Community                 : public
SNMP Trap Addresses                       : Not Configured
Status of Last Downline Upgrade           : 15 days 02:11:07   3 resets
                                            Load Successful
Out-of-Band Management RTS                : Disabled

Interface     IP Address      Subnet Mask     Def. Gateway    Other Info
---------     ----------      -----------     ------------    ----------
OBM Port                                                      Speed 9600 bps
Hub Slot 7    170.115.160.205 255.255.252.0   170.115.160.2   Active
==============================================================================

DEChub 900 MultiSwitch
==============================================================================

                                DUMP ERROR LOG
                            Current Reset Count: 4

==============================================================================



        Entry        = 199
        Time Stamp   = 0 0
        Reset Count  = 4
        SW V4.0.0 -> V4.0.2 ; Config retained.

Dump another entry [Y]/N? 

        Entry        = 198
        Time Stamp   = 0 0
        Reset Count  = 1
        SW V3.1.0-> V4.0.0 ; Config retained.



                       Enter selection number : 3

DECswitch 900EF - slot 8
==============================================================================

DECswitch 900EF, 6-Ethernet/FDDI Switch, HW=v1/2,RO=v0.4,SW=v1.5.0  
SysUpTime                                 : 00:32:42   7 resets
SNMP Read/Write Community                 : public
SNMP Trap Addresses                       : Not Configured
Status of Last Downline Upgrade           : TFTP Write
                                            6 days 03:46:08   29104 resets
                                            Transfer Complete.
BootP                                     : Disabled

Interface     IP Address      Subnet Mask     Def. Gateway    Other Info
---------     ----------      -----------     ------------    ----------
In-Band       170.115.160.206 255.255.252.0   170.115.160.2   08-00-2B-B0-D1-2F
OBM Port                                                      
IPX switch is disabled

==============================================================================

                        Enter selection number : 5



DECswitch 900EF - slot 8
==============================================================================

                                DUMP ERROR LOG
                            Current Reset Count: 7

==============================================================================


==============================================================================

No more Error Log entries.
 
==============================================================================

                           Enter selection : 3

DECrepeater 900TM  - slot 7
==============================================================================

DECrepeater 900TM , 32 Port TP Ethernet Rptr SNMP, HW=v3,RO=v01.04,SW=V1.1.0
SysUpTime                                 : 5 days 18:46:36   14 resets
SNMP Read/Write Community                 : public
SNMP Trap Addresses                       : Not Configured
Status of Last Downline Upgrade           : No Status
In-Band Interface Hardware Address        : 08-00-2B-B1-99-C1
In-Band Interface IP Address              : 170.115.160.207
In-Band Interface Default Gateway Address : 170.115.160.2



2353.16NETCAD::DOODYMichael DoodyThu Sep 28 1995 17:0431
    Don,

    Thanks for the detailed problem report. I will try to reproduce the
    problem. To help me do this, can you send a description of the
    backplane connections? Like, how many lans you have defined, which lans
    are the DECswitch ports connected to, which lans are the DECserver
    ports connected, the repeater etc.

    Also, a description of what was done to the Hub prior to the upgrade
    would help. 

    Are the 3 hubs where you saw the problem all configured the same? That
    would be a very good clue to the problem.

    Let me make sure I am clear: You see a problem upgrading from MAM
    V4.0.0 to  MAM V4.0.2?   But there is no problem in going from MAM
    V3.1.0 to MAM V4.0.0?

    FYI, There is no reason to upgrade from MAM V4.0.0 to V4.0.2 or V4.0.4.
    Those three versions are functionally the same except for some
    manufacturing diagnostics that you can't see. So don't bother with
    V4.0.4.

    If you can, you should probably use MAM V4.1.0 just announced in note
    #2. This is mostly a bugfix release. But I can't say if it will fix
    this upgrade problem until I know what your problem is...

    -Mike

    p.s. No need to upgrade to interim versions to get to the latest: going
    from V3.1.0 straight to V4.1.0 would be preferred at this point.
2353.17hubloader worked okGRANPA::DMIGNOGNAWed Oct 11 1995 15:1423
    Mike,
    
    Sorry for the late response... I upgraded the 23 hubs to V4.0.4 also
    the switches and repeaters without a hitch.. Looks like to new hubloader 
    didn't exhibit this issue...    Great!!!!
    
    To answer your questions...
    
    All three hubs were configured the same.. only using one Thinwire LAN.
    
    Nothing was done to the hubs prior to the download.. They were active
    on the FDDI ring and seemed to be responding normally to Hubwatch.
    
    We did see the problem with 3.1.0 to 4.0.0 but thought it was a fluke,
    this was a new installation and we were still building the network.
    I took notice when I had the other Hubs drop out during the 4.0.2
    upgrade.
     
    I will be upgrading to the V4.1.0 as you mentioned ... I'll let you
    know if I run into a problem.
    
    Don...