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Conference netcad::hub_mgnt

Title:DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:NETCAD::COLELLADT
Created:Wed Nov 13 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4455
Total number of notes:16761

1875.0. "Timed out waiting for set after upgrading" by CSC32::R_STEWART (Rich Stewart - CSC/CS) Wed Jan 11 1995 23:41

    A customer has 9 DH900s, 7 connected via DB900MX bridges 2 connected
    using DC900MX. They upgraded the DB900MX and the DC900MX along with
    the DH900MS to to the latest frimware versions. Everything seems to
    be working (system from any hub talk to system on any other hub) but
    when they try to change community from hubwatch on the hub they
    upgraded they get the following error:
    
    Timed out waiting for set response from the hub the set may have
    failed.
    
    Is there a compatablity problem if the other hubs are running Hub
    watch 3.0 with DC900MX running 1.2.3 that would cause this error.
    
    They are also concerned that if they can't get to the hub with
    hubwatch will they be able to use DECNDU to upgrade these hubs.
    
    The only hubs that they can't talk to (get the above error) are
    the 2 hubs that have the DC900MX, that is, these 2 hubs are connected
    DC900MX, there is no DB900MX in ether of these 2 hubs.
    
    
    Thanks in advance for any help
    
    Rich Stewart
T.RTitleUserPersonal
Name
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1875.1any ideas ???CSC32::R_STEWARTRich Stewart - CSC/CSWed Jan 18 1995 00:081
    
1875.2A couple of ideas, and some questionsROGER::GAUDETBecause the Earth is 2/3 waterWed Jan 18 1995 10:4531
Rich,

I'm not sure I understand at what revisions your customer's devices are at now. 
You said that they upgraded to the latest firmware on all devices.  That should
mean the following:

	DH900MS  V3.1.0
	DB900MX  v1.4.0
	DC900MX  V2.8.0

If these are not the firmware revisions currently in the devices, then they are
not at the latest.

That being said, I'm confused about the following:

>>     Is there a compatablity problem if the other hubs are running Hub
>>     watch 3.0 with DC900MX running 1.2.3 that would cause this error.

What does this mean?  As stated above, the latest DC900MX firmware is V2.8.0.

Another question; what was the previous firmware revision of the DH900MS? 
Upgrading to V3.1.0 from V2.2.1 or earlier would result in a factory reset of
the DH900MS, causing the previous configuration to be lost (including the
community strings being reset to "public").  If the community strings were
changed prior to the upgrade and had been entered into the HUBwatch Manage Table
window, then you may get this error because HUBwatch will use the old community
string to attempt to access the hub.  Make sure the community strings in both
the HUBwatch Manage Table window and in the Show Current Settings display of the
hub setup port are the same.

...Roger...
1875.3Yes and YesCSC32::R_STEWARTRich Stewart - CSC/CSWed Jan 25 1995 07:3211
    
    
    Well, the answer to the questions were, yes this is a compatibility
    problem and yes DECndu+ was able to upgrade the DH900MS's and the 
    modules in them. I put the answer here just in case someone else
    runs into a problem like this.
    
    
    Thanks for the replies :)
    
    Rich Stewart