| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 1765.1 | Two strikes! | ROGER::GAUDET | Because the Earth is 2/3 water | Tue Dec 06 1994 13:03 | 23 |
| Jeff,
No, it is not normal. We recently discovered that the folks in Augusta (Maine, where
the DECagent is manufactured) allowed an unknown number of DECagent's to pass through
their Final Quality Check process without verifying that the final firmware image
(V2.1.3) had loaded successfully. This left the devices loaded with only an
intermediate loader image (whose sole purpose in life is to broadcast a request for
DENMA021.SYS). Strike one.
As for the bogus documentation, we have also discovered that Augusta is shipping the
V1.1 User's Guide with the latest DECagents. This is *very* misleading as the setup
menu has completely changed in V2.x of the firmware. Strike two.
You can copy an on-line version of the V2.x Installation and Configuration Guide from
the following:
TNPUBS::PUBLIC$DISK:[PUBLIC.ONEHUB]DECAGENT90_INS_V2_0_EK_DENMA_IN.PS;1
The order number is EK-DENMA-IN.A01.
And yes, we have notified them of the problems. They will hopefully be fixed soon.
...Roger...
|
| 1765.2 | Please inform us if other DOA's found | NETCAD::WALTER | | Tue Dec 06 1994 13:56 | 16 |
| I'll add one point to Roger's reply: We already have found one of the
unloaded DECagents that was requesting a load of DENMA020.SYS, not
DENMA021.SYS. So if copying the most recent firmware into MOM$LOAD and
naming it DENMA021.SYS doesn't work, then try naming it DENMA020.SYS.
If that still doesn't work, you can always perform the two step load as
a brute force method of loading the agent.
I think Augusta is still trying to determine how many of the DECagents
were affected. If you find such a "DOA" DECagent, please note down the
module's MAC address from the front panel and the serial number from the
back panel (it begins with the letters "AS") and send that data to me,
along with a brief description of the circumstances. I will forward the
information to Augusta.
Dave
|
| 1765.3 | Here's the poop! | AKRON1::SMITH | Sic Semper Potatum Reclinus | Tue Dec 06 1994 14:07 | 18 |
| WOW!!! That was fast!!!!
re: .1
Thanks for the doc pointer.....BTW, how many strikes do we get
these days??
re: .2
The DECagent in question is S/N AS44607620 MAC addr 08-00-2B-94-5d-87
This module was a replacement for a DECagent I received last week that
wouldn't even pass self-test....unfortunately, I don't have any more
info.... Now I wonder if it may have been shipped without ANY code in
it.....
I guess life -IS- like a box of chocolates!!
-jas
|
| 1765.4 | Found 1 like this last week. | TROFS::WEBSTER | NIS, London, Canada | Fri Dec 30 1994 15:30 | 15 |
| One of the local MCS people came to me just last week with this load
problem. Agent was requesting DENMA020.SYS. He gave the module to me to see
if I could see what was wrong.
Not being able to update with DECndu, the module was sent back thru
the repair cycle to be fixed.
Unfortunately, I did not not keep the MAC address or serial # of the
unit, and just found this note today.
Contact me directly if you would like the serivce call #, as it may
be trackable thru that.
-Larry
NPC, London, Ontario
|