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Conference netcad::hub_mgnt

Title:	DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:	Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:	NETCAD::COLELLADT

Created:	Wed Nov 13 1991
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4455
Total number of notes:	16761

1576.0. "Problems with Packetprobe - all DOA" by FSAEUR::RYE () Fri Oct 14 1994 11:10

Hello..

  I have recently tried to use the Packprobe 90's for network utiliztion stuff 
and all of the probes that I have tried have failed to initialize.  Since it is
very unlikely that all four of these devices could be DOA, I'm looking for any
information on how to set up these devices.

  When I connect the packetprobe to its standalone power supply, only the
DC okay light comes on.  The port is unresponsive, we have build a cable
acording to the user manual since we didn't have the correct connector.

  I have also installed each of these module in an active Hub900 backplane with
the same results in the LED's.

  It is my understanding from the manual that the network okay light should
come on soon after power up.  I have tried the thin wire port both with a
terminated T Connector, and with t connector installed in a live PC network.

  According to the manual the only option is to replace the packetprobe.

  Any thoughts, suggestions.

  I have called Support on this issue and they cannot resolve it either.

Thanks

Don

T.R	Title	User	Personal Name	Date	Lines
1576.1	been there, seen that	WOTVAX::64021::Tim_Banks	Network Mercenary	`Mon Oct 17 1994 09:54`	6
	I have an idea that in this conference there is a note that says that the LEDs do only show power for some reason. Having said that, a colleague spent quite some time on site with just the same problem - even using a breakout box, he couldn't get the console to work. Tim
1576.2	Console connectivity problem ?	GENIE::GMUERE		`Wed Oct 19 1994 09:26`	15
	I had the same problems with my first Packetprobe installation. First, the story with the network LED is irritating. When you start the installation the network LED is off. Second, I did not get the console running because I used a wrong RJ45 to RS232 9-Pin adapter. When I powered on/off the probe I got some strange characters on the console screen. It may be a problem of a wiring straight or crossed in the adapter, but I am not quite sure. After I replaced the adapter I got the console prompt and all worked fine. Hopes this helps Edgar Gmuer
1576.3	Still trying, more dead probes.	FSAEUR::RYE		`Wed Oct 19 1994 09:54`	8
	Thanks for the information. We have just received more packetprobe 90's and the reult was the same. Hopefully our logistics people can get the right connector as building one didn't relieve the issue. Perhaps the pinouts in the book are wrong. Thanks Don
1576.4	Engineering reviewing	DELNI::ROUNDS		`Thu Oct 20 1994 06:38`	4
	I have forwarded your note and replies to the responsible engineer. Stand by. Nat
1576.5	Adapter is a necessity.	FSAEUR::RYE		`Sun Oct 23 1994 07:31`	7
	The probes are now working, it seems the adapter is quite necessary and the modem control signals must be supplied. The manual should be updated with this imformation and the probe should come with the adaptor since it is quite disfunctional without it. Lessons learned. Don
1576.6		STRWRS::KOCH_P	It never hurts to ask...	`Sun Oct 23 1994 13:57`	3
	Yes, I had the same problem with my 6 DECpacketprobes. It is a real pain...
1576.7	need multiple adapters to satisfy everyone	NAC::FORREST		`Fri Dec 02 1994 19:28`	10
	The adapters are about $5 each; we do not know which to include. DB9 to MMJ (H8571J) for DEC terminals DB9 to MJ8/RJ45 for many other devices DB9 to DB9 null modem cable for connecting an IBM PC using term emulation I do not want to add $15 to every probe we ship; by the way we sell thousands of DECbrouter 90's, which has the same DB9 interface. Does anyone know if it ships with an adapter?