[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference netcad::hub_mgnt

Title:DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:NETCAD::COLELLADT
Created:Wed Nov 13 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4455
Total number of notes:16761

1549.0. "Nonfatal error in DECserver 90TL" by ZPOVC::DAIV01::HENDRA (Seeks 'enlightenment') Tue Oct 11 1994 09:38

          
    
    Hi,
    
    I have a problem as follows:
    We are installing some modules into a DEChub 900, three of which
    are DECserver 90TL.  But the screen on the DEChub keeps showing
    "Nonfatal error" message when it polls the DECservers.
    
    Furthermore, whenever I click on it through HUBwatch 3.x, it says
    "No response from agent".
    When I do "show server" on one of the DECservers, it says:
    
    	DECserver 90TL v1.1  BL44G - 10A  LAT 5.1  ROM 2.0.0  Uptime...
        ...
        ...etc
    
    I configured the DECserver with the following commands:
    
    	CHANGE SNMP STATE ENABLED
    	CHANGE SNMP COMMUNITY PUBLIC GET ENABLED
    	CHANGE SNMP COMMUNITY PUBLIC GETNEXT ENABLED
    	CHANGE SNMP COMMUNITY PUBLIC SET ENABLED
    
    We gave it an IP address of 192.9.200.214 and a subnet mask of
    255.255.255.0, whereas our HUBwatch PC has an address of
    192.9.200.166 with the same netmask.  Furthermore, I have added
    the agent definition for it in HUBwatch.
    
    So actually I have 2 questions here:
    
    1. Why the error "Nonfatal error"?  Anything to do with firmware
       upgrade, or installation error?
    
    2. Why the error "No response from agent"?  Any clue?
    
    
    Rgds,
    Hendra
T.RTitleUserPersonal
Name		DateLines
1549.1Expected.SLINK::HOODI'd rather be at the PenobscotTue Oct 11 1994 10:3222
The nonfatal error is expected in DS90TL's not running NAS because they do
not respond to the hub manager's polling.

Read the HUBwatch Installation and Configuration manual.  It explains how
to set up DECserver 90TLs.

Oh, what the heck.  It's a nice day...

	Table 3-13  DECserver 90TL [...] Requirements

	Management Mode		Management Requirements
	--------------------	----------------------------
	Installed in a 		Requirements for adding module:
	DEChub 900MS		  * Configure the terminal server's built-in
				    agent (Section 3.6.3)
				  * Add an entry for the terminal server's
				    built-in agent to the Agent list box
				    (Section 3.7)
	[...]

Tom Hood
HUBwatch
1549.2We have done it, but...ZPOVC::DAIV02::HENDRASeeks 'enlightenment'Tue Oct 11 1994 22:1613
    
    
    We have installed an image of NAC9IMAGE130 in our OSF/1-based
    Alpha system.  We have also configured the DECserver 90TL
    and registered the agent in HUBwatch.  But, still the same
    message "Nonfatal error" on the HUB900 screen, and
    "No response from agent" on HUBwatch screen?
    
    Any clue?  Could the problem stem from the OSF/1 system?
    
    
    Waiting eagerly ...
    =Hendra=
1549.3does ping work?NETCAD::DRAGONWed Oct 12 1994 08:566
    
    Hendra,
    
    	Does a ping to the DECserver 90TL work from the HUBwatch system?
    
    Bob
1549.4SLINK::HOODI'd rather be at the PenobscotWed Oct 12 1994 13:252
Is the DECserver 90TL in your agents file, with both the IP address
and MAC address?
1549.5NETCAD::SLAWRENCEMon Oct 17 1994 10:504
    What rev of the MAM (hub manager) firmware are you running?  I believe
    that the latest version changed the error message to something that
    sounds less serious (still means that the module is not talking).
1549.6DECserver 90TL: UNKNOWNZPOVC::DAIV02::HENDRASeeks 'enlightenment'Thu Oct 20 1994 10:4018
    
    Oh, sorry for being so late to answer.
    The previous problem was solved already.  We just reset the
    DEChub 900, upgrade the hub firmware to 3.0, and redid several 
    things on the DECserver and now it's running just fine.
    
    On the HUBwatch side, I just redefined the agents.  It's now
    running fine, too - I mean, everything is now manageable.
    
    But, there is something that still bothers me...  It's that the
    DEChub screen now shows a message "Unknown" when it polls the
    DECserver 90TL.  What could be the problem then?
    
    Any help appreciated.
    
    
    =Hendra=
1549.7NETCAD::SLAWRENCEMon Oct 24 1994 14:3810
    
    The DECserver90TL software does not respond to the status polls from
    the Hub Manager (the ROM code does, which is how we know that it is a
    90TL).  When a module stops responding, the manager displays 'Unknown'
    for its status.
    
    If you think this makes the module look bad, direct your comments to
    the terminal server product managers (you can find out who they are in
    TOOK::TERMINAL_SERVERS conference)