Conference netcad::hub_mgnt

1199.0. "In-house Hubwatch training available?" by TOOK::MORRISON (Bob M. LKG1-3/A11 226-7570) Fri Jul 08 1994 16:22

  Is in-house training available in how to use Hubwatch? I have tried to teach
myself how to use it by following the manuals and by getting advice from
others, but learning it this way is very slow. I am continually getting stuck
and asking people for help. Because there are no Hubwatch experts in the Access
Servers Group, I usually end up asking Tom Hood for help.
  The kind of training I'm talking about is where a group of people, either
all in-house or a mix of in-house people and customers, sit in a classroom/lab
with terminals and perform exercises guided by an instructor. The kind of
training that used to be readily available in Digital. 
  I think readers of this conference would agree that Hubwatch is not real
easy to learn, especially for people who are inexperienced at point-and-click
UI's.

	No training is available, except for special classes for support 
	centers, distributors, and sales people. Unfortunately, this is 
	the new Digital, not the old Digital, so I don't expect training 
	to be available for customers and internal people any time soon. 

	Contact Ed DELNI::BUZZELL, who does the above special classes, 
	for more info.

	jack

    I agree with .0.  We (face-to-customer types) need to be seen as very
    knowledgable if not experts of how to set up a HUBwatch system and it
    it can be used.
    
    I have spent a great deal of time getting it to (sort of) run on my
    425SL laptop.
    
    greg_t